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“Good food-check your bill before you pay!”
Review of TriCiclo

TriCiclo
Ranked #684 of 12,258 Restaurants in Madrid
Certificate of Excellence
Cuisines: Spanish
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Neighborhood: Huertas
Reviewed 3 weeks ago

I used to go to Triciclo often a few years ago but was very disappointed when I was presented with a bill overcharging us for 30 euros a year ago- they apologised for their mistake, as they were charging us for food we had not ordered,and they corrected the bill accordingly. I wondered back then whether they had made this ´mistake´ because we were English-speaking tourists, but I decided to give the restaurant another chance this weekend when we had work colleagues visiting. I was bitterly disappointed this time because they again overcharged us by 20 euros. Since we were with colleagues visiting from another country, we did not want to start an argument so we paid and left. We will never be back there. You can give people the benefit of the doubt once, but when they make mistakes with the bill twice and on those 2 occasions you have been with English-speaking friends-colleagues, you wonder whether they are trying to take advantage of non-Spanish customers. The service was slow. they kept offering us bread which was quite dry, and the portions were ridiculously tiny for the price they charge. The issue with this restaurant is that most of their dishes come in 3 sizes: a third, a half and a full dish. We orded 2 full dishes, 2 1/2 dishes and 2 1/3 dishes. We were charged 2 full dishes and 4 1/2 dishes. The difference in price was notable: 20 euros. Sorry, but if you cannot get your act together and are charging 18 euros for a mouthful of (admittedly delicious) food, you need to consider changing your pricing policy. We will not go back to this restaurant. There are better options out there which operate more honestly with diners.

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Thank AMadrid14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 - 8 of 1,135 reviews

Reviewed 4 weeks ago

I'll start from the bottom line - we did not like the food.
It is s a matter of personal taste, but in our opinion the food tasted bizarre, and not in a good way.
At the waiter's recommendation, we ordered 6 sharing (half size) dishes for 2 people. In terms of quantity, we could make do with 4 or 5 sharing dishes.
The courses arrived one by one. The first two were all right, but the next three went back to the kitchen almost untouched! We disliked them so much that we actually lost our appetite.
One dish that we complained about was replaced, but the alternative was not much better.
The last dish we ordered we asked not to be served to us, even though it had already arrived at the table. We felt that we had enough bad experiments for one meal.
The waiter responded, "Do you want us to pack it for you?" It is not clear whether he pretended or really did not notice that the meal was a culinary fiasco for us.

In the end we were charged for all the dishes. Of course, we have to pay for what we ordered.
But in my opinion it would have been more dignified to take off the bill at least one dish or a even a symbolic sum, just to show some recognition of negative experience we had.
The waiters cleared 4 full plates from our table, but apparently nobody at the restaurant thought that this is a problem.

The only up side was the atmosphere and the nice design of the restaurant.

This is the first time that we left a restaurant feeling so disappointed.

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Thank Roni_Roy_Tal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2018

This restaurant has a wonderful choice of dishes with a huge number of 'specials' as well as a large choice on the standard menu. In some restaurants this is not a good omen but in this case this was definitely not so, as every dish the six of us had were very good. I ate the artichoke with scallops, the suckling pig, and the blue cheese cheesecake all of which were excellent. The service was very friendly. This is definitely a restaurant we will return to next time we visit Madrid.

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Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2018 via mobile

Very nice, different and fun. They were very kind and serviceminded so you should really try this place.

Thank Elisabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2018

As a restaurant owner myself I am not given to superlatives without good reason. Well, TriCiclo is fully deserving of the highest possible praise. Outstanding and unusual food, served in ultra modern decorated surroundings coupled with knowledgeable and efficient service make this restaurant one of the best I have ever had the pleasure of dining at

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Thank AGENT-DG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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