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“A Pleasant Stay”

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Petit Palace Lealtad Plaza
Ranked #28 of 436 Hotels in Madrid
Certificate of Excellence
Newtown, Connecticut
Level Contributor
275 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“A Pleasant Stay”
Reviewed December 27, 2013

We stayed in the quad room and the kids stayed in the bunk bed so it worked out well. The hotel is right by El Retiro Park so it was a nice location, away from the hustle and bustle. We were able to walk to all the sites and restaurants from the hotel. I think we walked at least a mile each day one way so good exercise. Breakfast was really good including fresh orange juice. Oh it was very nice that on Christmas Eve, the hotel gave to the kids a little plate of Spanish treats! All in all, a pleasant stay.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatriz C, Departamento de ventas online at Petit Palace Lealtad Plaza, responded to this review, February 20, 2014
Dear Guest,
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
We appreciate your detailed review.
Thank you for keeping us in mind and we are looking forward to welcome you back.

Kind regards,

Departamento de ventas online Beatriz C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
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English first
Bogota, Colombia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 25, 2013

I had read good and bad reviews before deciding to book this place and I must say it was the perfect hotek for our needs. The quadruple room isnt very big but it is very confortable, the bathrooms are really big, specially the shower. The three best things about the hotel, LOCATION, everything you want to see is within walking distance, the Brekfast buffet is delicious and the staff are all the nicest people youll meet in a hotel. Overall i leave very statisfied with my stay and i would definetly stay here again

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neltaschner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatriz C, Departamento de ventas online at Petit Palace Lealtad Plaza, responded to this review, February 20, 2014
Dear Guest,
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
It is very nice to hear that you will come back. We are glad to read that you were happy with our rooms and our services.
Hope to see you again very soon.
Kind regards.

Departamento de ventas online Beatriz C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 20, 2013

This is a beautiful hotel ideally located 15 minutes walk from the Plaza Major, 10 minutes from Puerta Del Sol and a few minutes from the the Prado and the Retiro park. Staff were exceptionally pleasant, helpful and had impeccable english.
The breakfast had a very large selection of very tasty food .
We stayed in the family room with two grown up children in bunk beds and it was more than adequate.

Only slight draw back was that there is no bar to meet people in but there is a very pleasant reception area

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baar, Switzerland
Level Contributor
210 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 11, 2013 via mobile

The hotel is ok, clean, and good located, but the heating does not work, and even if you call reception, the response is that if in your does not work, than we change you but the heating in central, so, what? Dress you well to sleep during winter

Stayed December 2013, traveled solo
Helpful?
2 Thank Beate J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 3, 2013

This is a top tier hotel near the Prado. Modern amenities, and most importantly… free wifi and delicious breakfast. The rooms are well appointed and very clean with no pointless pieces of furniture. The Prado is less than a 5 minute walk; Plaza de Sant Anna is less than 10 minutes. English-speaking staff is very helpful and friendly.

Room Tip: The rooms have different layouts, but all that I've seen are well-designed to maximize space.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank schmalan1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatriz C, Gerente at Petit Palace Lealtad Plaza, responded to this review, November 13, 2013
Thank you for your very complimentary review of High Tech Hotels. We are glad to hear you have enjoyed our rooms and services.
I look forward to meeting you upon your return.

Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 1, 2013 via mobile

Let's start with the positives. Firstly the location is ideal. Close to the Prada and easy access to Ritero Park. The breakfast was good, plenty of choice everyone enjoyed this aspect of the hotel. The reception staff always tried to help when asked, but could not sort out the big issues.
Now for the less positive. The first three nights in a family room I could not sleep as there was no air conditioning in the hotel despite it being advertised on the website. With the window open we were right above a noisy kitchen and the staff smoking area. Also some of the beds are incredibly uncomfortable at the hotel, which has been mentioned in other reviews. The rooms were often made up between 5 and 6pm which is much too late. I would recommend this hotel if they were honest and specified on the website that they do not always have aircon and you are likely to get bitten by Mosquitos. In addition the beds need sorting. Still enjoyed Madrid it's a great place to visit.

Stayed October 2013
Helpful?
3 Thank BlueTravel1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trieste, Italy
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 22, 2013

Hotel is the maximum. The location is great because near are the Prado, the Tyssen Museum and the Centre Reina Sofia. It's simple to come and to go the Airport by Aeropuerto Express. The Hotel's Discrict is very quiet, most important if travel the children. Staff at the reception helpfull.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Carlino947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatriz C, Gerente at Petit Palace Lealtad Plaza, responded to this review, October 28, 2013
Dear guest,

Thanks to inform to Tripadvisor user´s about your stay and experience in Petit Palace Lealtad Plaza. Remind you we have other hotels with the same good location in Barcelona, Valencia, Málaga, Sevilla, Salamanca, Bilbao, Getxo, and as you know here in Madrid

We are very happy that you enjoyed your stay with us.
We do hope you find the time to return to Madrid and stay with us again, you will be very welcome!

Regards,
E-commerce Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petit Palace Lealtad Plaza

Property: Petit Palace Lealtad Plaza
Address: Calle Antonio Maura 5, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Paseo del Prado , Retiro
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #28 of 436 Hotels in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Lealtad Plaza 4*
Number of rooms: 71
Official Description (provided by the hotel):
Recently opened elegant hotel in the exclusive Paseo del Prado, near Bolsa of Madrid Building, Plaza Neptuno and a few minutes walking from the Prado Museum and Retiro Park. Located in an old reformed buiding. It was built in the early nineteenth century. All rooms are equipped with Free Wifi in all hotel. Free tablets on request.The hotel has 71 elegant rooms spread over five floors and one completely equipped apartment with kitchen include. All rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). In the restaurant of the Hotel Petit Palace Lealtad Plaza offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy.The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. ... more   less 
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