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“Right next to Retiro, cold shower”

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Petit Palace Lealtad Plaza
Ranked #27 of 445 Hotels in Madrid
Certificate of Excellence
Netherlands
Level Contributor
117 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Right next to Retiro, cold shower”
3 of 5 bubbles Reviewed November 27, 2012

The location of the hotel is excellent. The Retiro parc is only 2 minutes away. It is very nice to walk in the parc at sunday morning. There is a lot of activity. The Sol square en Plaza Mayor are 15 minutes walking from the hotel. The Prado museum is only 5 minutes away. In the proximity of the hotel there are not a lot of restaurants, but at the Sol square and Plaza Mayor there are numerous restaurants. The Retiro station is the closest Subway station (10 minutes walk). The reception of the hotel is good and fast. The room is large, but it has a lot of empty space. A couch would be nice. There is only a bed (a little bit hard), desk and a closet. Everything is very clean and it has a modern look. The bathroom is large. The shower is a hydro massage shower, but the water is only hot for 10 seconds. Then you'll have cold water. The breakfast will cost 16 euro, but the buffet does not have to much choice. You can breakfast untill 11:00.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marko1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatriz C, Gerente at Petit Palace Lealtad Plaza, responded to this review, February 25, 2013
Dear Marko,

Thank you for your comments about Petit Palace Lealtad Plaza.
We are really pleased that you were overall happy with your stay and the accomodation.
We do appologise about having cold water. This problem has been solved.

We´d be more than happy to see you again here in Petit Palace Lealtad Plaza!

Best regards,
E-commerce Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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982 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
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English first
Swanage, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

Close to the Prado, Retiro Park, bars and restaurants but located in a quiet ( in November), elegant street, just round the corner from the Ritz.. We walked to all the main tourist sites. Buffet breakfast - delicious fresh fruit, good bread rolls, variable tea/coffee. Friendly and speedy reception service. If you like a soft bed you'll be in trouble. Large shower room. Interesting use of the original architecture - a bit over-the-top but loved the lighting - especially in the breakfast room!

Room Tip: Avoid inner facing rooms and proximity to the lift - think that was the humming noise which kept me...
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GeoffreyJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beatriz C, Gerente at Petit Palace Lealtad Plaza, responded to this review, February 25, 2013
Dear Guest,

We appreciate your comments. For us, it is very important that our guests are satisfied.
We work daily to give good service to every guest.

Thank you for your confidence and we hope to see you soon.

Best regards,
E-commerce Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed November 14, 2012 via mobile

-Less than average services
-check in time is good less than 5 min
-small room
-boor mobile signal in the room
-Clean
-Breakfast is cold and no variety
-Missing bath supplies
-Will not recommend it to any friend later

Helpful?
Thank Ali A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Beatriz C, Gerente at Petit Palace Lealtad Plaza, responded to this review, February 11, 2013
Dear Guest,

We appreciate your comments and thank you for giving us the opportunity to improve through your opinion. We are sorry about the inconveniences during your stay.
We will work on your comments to improve our facilities.

Thank you for your confidence and we hope to see you soon.

Best regards,
E-commerce Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Petit Palace Lealtad Plaza

Property: Petit Palace Lealtad Plaza
Address: Calle Antonio Maura 5, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Paseo del Prado , Retiro
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #27 of 445 Hotels in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Lealtad Plaza 4*
Number of rooms: 71
Official Description (provided by the hotel):
Recently opened elegant hotel in the exclusive Paseo del Prado, near Bolsa of Madrid Building, Plaza Neptuno and a few minutes walking from the Prado Museum and Retiro Park. Located in an old reformed buiding. It was built in the early nineteenth century. All rooms are equipped with Free Wifi in all hotel. Free tablets on request.The hotel has 71 elegant rooms spread over five floors and one completely equipped apartment with kitchen include. All rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). In the restaurant of the Hotel Petit Palace Lealtad Plaza offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy.The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. ... more   less 
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