Not great start here. My ‘standard’ room was very dark with a tiny internal facing window – not on for a so-called 4-star hotel at Euro 110+ p/night. I was moved to a so-called standard+ room for an extra 10 Euros p/night which at least had an external window but again it fairly dark, small and nothing to shout home about (except for the nice coffee machine stocked with 2, yes, just 2, coffee pods but not great for the tea drinker).
I guess the room was ‘fine’ if small – a decent and comfortable double bed and a decent bathroom but the desk isn’t big enough to work on if you’re staying here on business and no instructions for anything – a nice TV but no list of channels and the hotel directory really needs some personalisation rather than the very generic listing – e.g. why not include things to do, a guide to local restaurants and bars, running routes, etc. – these personal touches really do make a difference to business and other visitors. And a ‘free’ bottle of water wouldn’t go a miss – that’s quite normal in most 4 start hotels I’ve stayed in (including NH hotels in the UK) whereas here it’s 6 Euros bottle!
No decent English language news channel on the fancy TV - no BBC World or CNN - just the Russian English language news propaganda channel.
The hotel was peaceful though and I had 3 good nights’ sleep here. A very good location in central Madrid and very close to the Prado – just across the road – and the Botanical gardens – is probably the best thing about this hotel.
The bathroom was nice – good shower (but no bath tub which doesn’t bother me at all) but some small improvements like a soap dish and a hand towel hock next to the sink would be good.
Breakfast was ‘continental’ – a good range of fruit, breads, ham, cheese, etc. and eggs available to order but no big cooked breakfast for the Brits and Americans.
Conclusion: I think it’s fine if you’re on holiday but not great for business if you need a working space and I’ll personally try somewhere else next time I visit Madrid.
- Official Description (provided by the hotel):
- A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions. ... more less
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- Also Known As:
- Nh Paseo Del Prado Hotel Madrid
- Nh Hotels Madrid
- Nh Hotel Madrid