The Urban is a very chic, classy hotel. We enjoyed our stay here for 4 nights. Initial impression of the reception/lobby area is excellent with the porter being extremely efficient in helping with luggage. We had booked a duplex room which wasn't ready on arrival & we were told to come back later in the afternoon.
On arriving back at the hotel later on, the duplex room still wasn't ready so we were offered to view a standard room instead. We had a look at both the options & decided that the duplex was really no better than the standard room - it's just a room that's split into an upstairs area - those stairs could be tricky after a few drinks! Or a pain unpacking your bags. We took the standard room at a reduced rate to the duplex & were perfectly happy with it. The only gripe we had was that the wardrobe was a nightmare for anyone trying to unpack/get to the other side of the bed as it is a sliding concertina type wardrobe that opens out into the room blocking the way to the far side of the bed and window & is pretty horrendous to move the door about. You just end up crawling across the bed!
We had welcome drinks for us in the upstairs trendy rooftop bar with the swimming pool. It was a faboulous view up there & the pink champagne was very welcome!
The service in the hotel is spot on with the reception staff being very helpful in giving us excellent restaurant recommendations. The waiter staff in the Glass Bar are also very efficient. The Glass Bar is a great spot to have a nice drink (although very expensive but hey this is Madrid!), the little snacks they bring with the drinks are delicious!
Nice touch with the chocolates & bottle of water brought to your room on the first evening are also really good.
The rooftop bar/pool is a lovely part of the hotel - a chance to escape the busy city & chill out in the sun. Although small, the swimming pool is perfect for a quick cool down.
We were there in their ‘winter season’ so on our last say were were on our own and so felt like our own private pool area!!
Would highly recommend this hotel in Madrid & would definately stay again.
- Official Description (provided by the hotel):
- A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more less
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- Also Known As:
- Madrid Urban Hotel
- Hotel Urban Madrid
- Urban Hotel Madrid