I enjoyed my recent stay in the Urban Hotel. The location is excellent - 5 minutes from Sol, and just a short walk to the Retiro. The hotel is very nice and the reception staff couldn't have been nicer. I had booked one of the Duplex rooms with a small living room upstairs from the main bedroom. There were two disadvantages of this room: 1) small windows which didn't let in a huge amount of light and 2) reduced space for working at a desk. There were skylights which helped, but there wasn't much of a view out of them. I spoke to reception and a very pleasant man took me round every type of room in the hotel. I decided to stick with my room but if I return I'd be more likely to go for a Junior Suite or a standard room where there seems to be more of a desk for working.
The room itself was clean, comfortable and nicely designed. I never ate in the hotel so can't comment, but there are many restaurants and cafeterías around for breakfast or dinner. In addition to many tapas restaurants I also ate at the Italian restaurant just a few doors along - "DiBocca" I think - and it was excellent.
The only negative point of my visit - and what stops me from giving the hotel a 5* rating - was the speed of the internet. The hotel offers free internet but it seems that is just for basic browsing. I opted to pay 25€ for three days' access to "high speed internet", VPN, fast downloads etc. However, the speed was exceptionally slow: between 1-1.5mbps down and only around 0.1 up. If I'm in a hotel for business purposes I need fast internet for both downloads and uploads related to my job. This internet connection made my day-to-day working very difficult and I grudged paying 25€. I mentioned this on check-out and I was told to leave a review on TripAdvisor mentioning this.
Other than the internet, I was overall very pleased with the hotel. I will be back in Madrid on business a number of times over the next year and would happily stay at the Urban again if they can improve their internet speed.
- Official Description (provided by the hotel):
- A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Derby Hotels, Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Agoda, Travelocity, Cheap Tickets, Cancelon, Priceline, HotelsforEveryone, getaroom.com, Jetsetter and HotelQuickly so you can book your Hotel Urban reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Madrid Urban Hotel
- Hotel Urban Madrid
- Urban Hotel Madrid