Overall, a decent hotel in a convenient, but dicey, part of Madrid. We were only staying one night on the way home from a beautiful trip to Sevilla. The hotel was okay -- nothing special. The bathrooms are ridiculous -- be forwarned that the the bathroom doors are glass, and the frosting is incomplete. The showers are also glass, so that my two teenaged daughters had to remain away from the bathroom while their father used the lavatory or shower. Streets were very loud all night -- not unexpected for the Puerta del Sol, but inconvenient if you're a light sleeper.
The biggest problem we had was with breakfast. When we came back from lunch and got the key to our rooms (they were not ready when we arrived, so we just left our bags and left for a few hours) the woman who gave us our keys told us there was a free buffet breakfast in the morning. That seemed convenient, as we had an early flight. When we checked out, we were charged 14 EUROS each for the buffet. The only signs for the buffet in the hotel say it is FREE, as did the woman. We had cereal, terrible coffee (from a machine, not even freshly brewed) and some fruit, and they charged us that kind of money. What a ripoff. The woman at the desk looked like she'd been through this drill before -- it's clearly a bait-and-switch they pull regularly. So disappointing. Ruined the last morning of what was a great vacation.
- Official Description (provided by the hotel):
- The Petit Palace Arenal Madrid Hotel is a hotel in the centre of Madrid perfect for romantic tripd and family holidays. Carefully refurbished in 2012, it offers the best quality and comfort. Enjoy a modern hotel between la Puerta del Sol and the Opera, with personal attention and exclusive services: free Wifi, press, breakfasts. ... more less
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- Also Known As:
- High Tech Petit Palace Arenal Hotel Madrid