My reviews of this hotel are so all over the place that I have no idea what to rate it. The part that were good were SO good that I would give it a 5. The parts that were bad were so bad that it makes me want to cry.
So let's just work our way through it.
The Good: Miguel at the front desk is one of the nicest, most helpful folks we ran across in Spain. The morning we arrived our family sized room wasn't available so he put us in a regular room and comped our breakfast for the next day. He was continually smiling and cheerful and helpful the entire week we were in Madrid.
The family bedrooms - opt for it even if you are on a business trip by yourself. The extra 4 square feet of space makes it SO worth it. Especially in the bathrooms! I'm not a large person and still had to squeeze sideways into the shower in the regular room.
Location for this hotel is EXCELLENT. Being right on Gran Via you are a 15 minute walk from everything. My daughter and I even walked to the museum district one day on our own (took about 30 minutes). Everything that you need is close by including a number of amazing restaurants.
The Bad: Breakfast is *horrible* at this hotel. Opt to go out to one of the local restaurants, get a cup of cafe con leche and a croissont because the 20 plus dollars for cold instant eggs and boxed pastries just isn't worth it.
The Ugly: The hotel is very very loud. You can hear every movement in the hallway and the first night when we were in the regular room on the side street there were people shouting and playing music and partying up and down the alleyway until 5 in the morning. I understand that this is Madrid and that's the lifestyle and it's awesome - but not when closing the windows doesn't even block it out.
The hotel in general is a bit run down although you can see that most of the staff genuinely tries.
The beds - two super hard twin beds pushed together to make a queen. My back didn't recover for weeks - although from my understanding this is typical of European hotels?
We had a terrible time checking out - we were there on a business trip and the card had already been pre-approved and just needed to be run but the desk clerk refused to run the card saying that we had to pay on our personal card. We were very lucky to have a dear friend there who could translate for us. 45 minutes later a manager finally came at our request, said "no problem" and ran the card. Lucky for her we weren't late to the airport to miss our flights.
- Official Description (provided by the hotel):
- Your Hotel in Madrid, in the heart of the Gran Via Hotel Gran Avenida is a Hotel in Madrid that is located in a privileged location in the Spanish capital, in the heart of the Gran Via and just a few minutes walk from the Puerta del Sol, the Plaza Mayor and the old Hadsburg Madrid. Hotel Gran Avenida is surrounded by theatres, cinemas, department stores and restaurants, as well as being magnificently communicated with the metro and bus network. Due to all of this, it is a perfect accommodation option for a business or a tourism trip to Madrid. LOCATION More central imposible We are located in the heart of the Gran Via in Madrid, closet o the Puerta del Sol, the famous Km 0 of the city and emblematic monuments of the city such as the Royal Palace or Almudena Cathedral. Surrounded by shops, famous department stores, restaurants, cinemas, theatres and leisure centres, Hotel Avenida Gran Via is your perfect accommodation option to fully enjoy Madrid. We are located in the heart of the Gran Via in Madrid, closet o the Puerta del Sol, the famous Km 0 of the city and emblematic monuments of the city such as the Royal Palace or Almudena Cathedral. Surrounded by shops, famous department stores, restaurants, cinemas, theatres and leisure centres, Hotel Avenida Gran Via is your perfect accommodation option to fully enjoy Madrid. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Agoda, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Avenida Gran Via reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Petit Palace Avenida Gran Via Hotel Madrid