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“Great location and good value for money” 3 of 5 bubbles
Review of Hotel Plaza Mayor

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Hotel Plaza Mayor
Ranked #268 of 444 Hotels in Madrid
SE England
Level Contributor
136 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Great location and good value for money”
3 of 5 bubbles Reviewed May 20, 2014

OK this is a good two star hotel at a good price, so the rooms are not 5 star, but adequate and clean, staff friendly and helpful. Great location etc etc

BUT...yet again a hotel in Spain that advertises air conditioning but takes the decision on my behalf that it is not required until the end of May... If that was said in the advertising I would have gone somewhere else. If they are trying to save money put the charges up a couple of Euros...do not upset the customer when you do not need to.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 48Fred48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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720 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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English first
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 10, 2014

This is a fabulous low cost hotel just a steeping stone from Plaza Mayor and pretty much all the attractions you would like to visit on a 2-3 day stopover. Excellent, helpful English savvy staff. Terrific breakfast options with ex. Coffee. Rooms are small, but the so is the price, and after all, how long do you spend in them. Everything worked fine. This was the first of 18 hotels we stayed in. 9 hotels down, 9 to go and this was the cheapest of our stays and for location it can't be beaten.

Room Tip: Exterior rooms will have street noise, internal rooms no light but supremely quiet.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Greennz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 29, 2014

My mother (mid-60's), niece (early-20's) and I (40) traveled to Madrid and stayed at the Hotel Plaza Mayor February 9-13, 2014. We traveled from Barcelona and arrived via high-speed train at the Puerta de Atocha train station in Madrid. We then took the Metro 4 stops to the SOL Metro station. After figuring out which way we needed to go out of the square we walked up a slight hill 5 minutes with our rolling luggage (in the rain) to Hotel Plaza Mayor. Note that Hotel Plaza Mayor is not in the main square, but just outside of it.

The lobby is on the main floor (only have to go up one step into the lobby). The lobby also is shared with a coffee bar and the breakfast room. The staff did speak English. Our room was located on the next floor up from reception and we could either walk up about 15 stairs or take the tiny elevator located down the hall. The hotel lobby and halls were clean, quiet and our floor had a few couches and books in the hall for the guests pleasure. Our room was a "family" room with three twin beds, a desk, small closet and good sized bathroom with a tub. We also had a balcony looking out onto the street. Since it rained most of the time (and even snowed!), house keeping turned up our heat to make sure we were warm upon our return from sight seeing. Also, we enjoyed grabbing picnic supplies at the Mercado de San Miguel (on the other side of Plaza Mayor) and having a picnic lunch back in the hotel out of the rain. We even purchased a bottle of wine from the hotel for our meal. Our room was clean, well taken care of and quiet for a standard (not luxury) hotel. No complaints here.

Location was good and central. Only a few minutes walk down a slight hill to Puerto del Sol (Madrid's Metro, hub and city center) and also to Plaza Mayor (another main square). Lots of restaurants and souvenir shopping near the hotel and in and around the plaza's. We enjoyed a Flamenco dinner show at Las Carboneras and a drink over at the "Bull Bar" or Torre del Oro Bar Andalu, both close to the hotel. A good 20 minute walk to Palacio Real (Royal Palace), Retiro Park and various Museum's. Even though it rained and cold most of the time on our visit we decided to walk and see the city to get a real experience.

Breakfast was good and consisted of tea, coffee, juice, meats, cheeses, bread/rolls, jam, canned and fresh fruit. The only thing we didn't like was sharing the small space with the coffee bar. Many customers came in off the street to get their morning coffee, which also brought in the cold air. The customers would stand around our table as we were eating which was a little awkward.

Upon our departure, we booked a taxi the day before with the receptionist. It was nice to have a taxi assigned to us waiting at the front door with a fixed price already arranged prior to departure to the airport.

If we are ever in Madrid again, we'd most likely stay here again due to cleanliness and location to sites. Price was competitive for other standard hotels in the area.

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Tcab13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond,
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 27, 2014

This was the most pleasant hotel we stayed in while in Madrid. The staff is very helpful, & spoke English well. The room we had was facing the street with a tiny balcony and great windows. We enjoyed the breakfast included with our room.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelinggirl400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 18, 2014 via mobile

The location is great, just in front of Plaza Mayor.

On the other hand the room was not that great with old matress. Bathroom so small that the door could not be completly open and shower same space issue. If you rather be well located than comfortable go for it.

Stayed April 2014, traveled as a couple
Helpful?
Thank Ðeia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novato, California
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

We stayed our last night in Spain before going to the airport. It was a perfect location as we were able to walk to the plaza and buy some espadrilles on an offshoot street, plus the local cookie shop was fantastic! The room had a balcony looking to the gate to the plaza. The beds were comfortable, bathroom was great. Elevator was a plus with the extra luggage at the end of a trip with lots of shopping...

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ronitsadventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed March 28, 2014

The room was clean and had a great view of what was going on in the street. The staff members were exceptionally kind and helped us find local attractions, restaurants, and clubs on several occasions. The WiFi did not work very well in the rooms during the evening hours, but the receptionist was very sweet and offered to reset it whenever it quit working. Also, there was an interesting window in the shower that may have led to a utility closet. That was a bit strange! Aside from that, we had a wonderful stay!

  • Stayed January 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tieranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza Mayor

Property: Hotel Plaza Mayor
Address: Calle Atocha 2, 28012 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#123 Family Hotel in Madrid
#148 Business Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Plaza Mayor 2*
Number of rooms: 34
Official Description (provided by the hotel):
Our Hotel opened its doors in 1997, in 2007 the hotel was reformed and extended its rooms until the present 33 rooms and our Palomar Suite.We offer all the advantages of careful and personal. Our personnel will serve as aid offering you all the information that you need during your visit, person to person.We are an excellent election for the independent traveller who’s looking to discover the traditional flavour of Madrid in a different and calm way. ... more   less 
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Also Known As:
Plaza Mayor Hotel
Plaza Mayor Madrid

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