We booked this hotel based on their location, which is excellent, and pictures of rooms on their website. Unfortunately, we were given a dark dreary hole of a room. The "window" looked out on a ventilation shaft. The security gate was broken. Curtains had to be kept closed anyway as opposite window was only a few feet away. We were told that since the hotel was full they had no other room for us .... Even though we'd booked months ahead. Apparently, it's first come, first served, no matter what you book.
To the hotel: at least redecorate this room (107) with bright pastels and reduce the price for it. You could also switch the desk and armoire locations to improve at least the illusion of having a window.
Internet was excellent.
- Official Description (provided by the hotel):
- Our Hotel opened its doors in 1997, in 2007 the hotel was reformed and extended its rooms until the present 33 rooms and our Palomar Suite.We offer all the advantages of careful and personal. Our personnel will serve as aid offering you all the information that you need during your visit, person to person.We are an excellent election for the independent traveller who’s looking to discover the traditional flavour of Madrid in a different and calm way. ... more less
- Reservation Options:
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- Also Known As:
- Plaza Mayor Hotel
- Plaza Mayor Madrid