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All reviews eric vokel great apartment second bedroom metro station washing machine living area full kitchen within walking distance location was perfect puerta del sol gran reception street unit laundry mirror neighborhood
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Reviewed August 13, 2019 via mobile

We had a wonderful stay in the Eric Vokel suits Madrid. There was loads of room for 2 adults and 2 kids in the 2 bedroom suit. The apartments were very clean and comfortable and they were in a great location. Malasana Madrid is a fun and exciting up and coming neighborhood with good vibes, great food and friendly people.

Date of stay: August 2019
Trip type: Traveled with family
Thank Bria S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Book E, Director de Recepción at Eric Vokel Boutique Apartments - Madrid Suites, responded to this reviewResponded August 13, 2019

Dear Bria,

Thank you so much for spending a few minutes to review your stay with us in our property at the Malasaña neighborhood.

I am glad to see that the spaciousness and cleanliness of our apartments, as well as the location of our apartments were up to your expectatives.

I am looking forward to welcome you again, do not hesitate to contact us for future reservations, we will be happy to manage them personally.

Have a nice day,
Iván Martínez.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2019

Loved our stay at Eric Vokel Madrid. Beautiful apartments in a very cool and funky neighbourhood. Some building work outside which was a bit annoying but otherwise peaceful. Great location and can walk to the centre of the city in 20 mins. Staff were all super friendly. Top marks Eric

Date of stay: August 2019
Trip type: Traveled with family
Thank richc1974
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Book E, Director de Recepción at Eric Vokel Boutique Apartments - Madrid Suites, responded to this reviewResponded August 12, 2019

Dear richc1974,

Thank you so much for taking a few minutes to review your stay here with us at Madrid suits.

I am glad to see that your stay with us was top-notch, and that you liked the centrical location of our apartments as well as our staff.

I am looking forward to welcome you again, do not hesitate to contact us for future reservations, here or in our buildings in Barcelona, Amsterdam or Hamburg.

Have a nice day,
Iván Martínez.

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Reviewed August 1, 2019 via mobile

Great place to stay in the hipster end of town. Urban chic decor, comfy beds, friendly staff.
Rooms on the front, have best light, but most traffic noise. Great sushi next door and artisan coffee round the block.

Date of stay: July 2019
Trip type: Traveled with family
2  Thank cloud9leeds
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Book E, Director de Recepción at Eric Vokel Boutique Apartments - Madrid Suites, responded to this reviewResponded August 1, 2019

Dear cloud9leeds,

Thank you for taking a few minutes to review your stay here with us at the centrical San Bernardo street.

I am glad to see that your stay with us was wonderful, and that our decoration, apartments and our staff managed to keep up with your expectatives.

I am looking forward to welcome you again, do not hesitate to contact us for future reservations, we remain at your disposal for anything you may need.

Have a nice day,
Iván Martínez.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2019 via mobile

We stayed here for 2 nights as a city break.

We stayed in room 22 which is a 2 bedroom apartment on the 2nd floor. Unfortunately this is in the front of the building and the noise from the road and a recycling machine can be heard, even with all windows and doors closed.

The room itself was ok. It was clean and 2 double bedrooms (one en suite). A large lounge with satellite TV. No TVs in the bedrooms which was disappointing. A basic kitchen with no milk or water supplied. The decoration is minimal and not luxury at all. The beds were quite hard. Air con was through vents not individual units. When we were here the aircon did not work in the master bedroom however we were given fans and if the air con for the lounge is left in all day it does cool the master bedroom.

To improve this accommodation I would suggest improving the quality of beds, pillows and bedding, more luxury fitting, redecorate with thought and consideration , install TVs to the bedrooms, improve kitchen fittings , supply some essentials such as milk etc for arrival of guests.

Check in, even out of hours is easy enough. Helpful and pleasant reception staff.

Location is 2km from the centre and not a lot around but there is a Metro station nearby and Uber’s are cheap to get to the centre.

Overall this was inexpensive and satisfactory for a short break but certainly not home from home or luxury and you get what you pay for.

Date of stay: July 2019
Trip type: Traveled with family
2  Thank Andy L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Book E, Director de Recepción at Eric Vokel Boutique Apartments - Madrid Suites, responded to this reviewResponded July 30, 2019

Dear Andrew,

Thank you so much for taking your time to write such a detailed review about your stay with us at Eric Vökel Madrid Suites.

First of all, I would like to apologize for all the inconveniences you may had during your stay with us, but I'm glad we managed to solve them quickly such as the problem with the air conditioning. Detailed information like this help us to keep improving every day.

Referring about the soundproofing of the windows, we are actually taking care into it, doing some tests with new materials and hopefully soon this would be part of the past.
Concerning the decoration, It is a minimalist design trying to follow the nordic architecture, I am upset you did not find it suitable for your taste. I would also like to take notes about the other suggestions about the TVs, the state of the beds and part of the aminities, even though I would like to remind you that most of this you may pick them up at our Eric's Corner during 9am to 6pm.

I feel glad that we managed to treat you properly as part of the staff, and I hope you can give us a second try and welcome you personally, so we can give you the visit you expected.

Kind regards, and have a nice day,
Iván Martínez.

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Reviewed July 28, 2019

A lovely 3 bedroom apartment, well laid out. It had excellent noise and light control, was exactly as advertised, and was spotlessly clean. Ivan at the front desk spoke perfect English and was helpful and friendly at every turn. The neighborhood was safe and pleasant, a few blocks north of the theater district. We will definitely stay here when we come back to Madrid!

Date of stay: July 2019
Trip type: Traveled with family
Thank BigDTraveler1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Book E, Director de Recepción at Eric Vokel Boutique Apartments - Madrid Suites, responded to this reviewResponded July 29, 2019

Dear BigDTraveler1,

Thank you so much for spending a few minutes of your time to review your stay here with us at Eric Vökel Madrid Suites.

I am glad to see that the apartments, its cleanliness and our centrical location managed to fulfill your expectatives. Personally I feel really honored for that words towards me, without any doubt, comments like yours motivate us everyday to keep up giving our 100%.

I am looking forward to welcome you again, do not hesitate to contact us, we will be happy to manage your reservation personally.

Have a nice day,
Iván Martínez.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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