The service at the reception desk was not helpful nor nice. Very stressed. I have received the room in the old part of the hotel.. so if you are a guest for the first time you will get it for sure. The whole group of people which was with me have received better rooms (not first time guests) and I was the only one in this VERY OLD part. The room was really cold, about 10 degree. i have asked for change and they could not offer me something else. The room in the same building next to mine. The bathroom should be renovated, I have found black hairs.. and could not wait to take a shower at home.
What is positive the room was big but would be more happy with 16 clean and new m2. Will never come back to this hotel and advise you don't test it even.
- Official Description (provided by the hotel):
- The ILUNION Suites Madrid hotel is situated close to the Salamanca district in the proximities of Avenida de America and is well connected with the M-30. This four-star hotel in Madrid has 152 spacious rooms which will facilitate your stay in Madrid and has the best facilities and services available to you. A hotel in Madrid which has been especially designed for families with children that require spacious and comfortable zones. ... more less
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- Also Known As:
- Confortel Suites Madrid Hotel Madrid
- Confortel Hotel Madrid
- Madrid Confortel Hotel