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Pension Jaen
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Reviews (92)
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All reviewsanton martinthird floorcalle cervantesbedroom doorlas letrasroom was spotlessreina sofiaminute walkconvenient locationtoiletstreetnoisedrawerspillowscomfort
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11 - 16 of 92 reviews
Reviewed March 4, 2014

We loved our five day stay at Hostal Jaen. It was in a perfect location mid-way between the centre of Puerta del Sol and the museum area (almost literally a straight walk to the Prado on the right and the Thyssen on the left once you reach the main road perpendicular to Calle Cervantes, a five minute walk). It is true that the owners do not speak English but we didn't really found that to be a problem. The owners were very nice and approachable, maybe just bring a pocket dictionary or downoad a Translator app on your phone, you'll be grand. Ring the 3rd floor when you arrive and they will buzz you in. Our room was moderately sized (bigger than I expected) and they cleaned and tidied up our room everyday, which was a welcome surprise. The only qualm I have is the noise- and this isn't even their fault entirely. This is towards another guest who thought it was not unconscionable to bang on his partner's bedroom door (I think they have two rooms, one of which was right across us) from 6.40 AM until 8 AM, repeating the words ("Please, let me in...Open the door, Liz...Please....bang... bang... bang...") At first we let it go, ignored it and tried to go to sleep. However, this went on for far too long that is acceptable (at one point, I thought the police were going to be called and find the woman in the room unconscious or something, seeing as she would not respond and/or let him in) and if it wasn't for our lack of desire to argue with an Englishman who seems to be in the midst of a personal/marital problem, we would have gone out and begged them to stop. Thinking about it just angers me, and I feel that it couldn't have been humanly possible for anyone in the house (ie. the owners who I believe also sleep in the hostal) not to hear the banging, scratching, clanging of the metal door knob repeatedly. Nothing was done. It really left a bad taste in our mouths but this is more to do with this couple and their horrendous behaviour. I would still go back to the hostal, don't get me wrong-- it was affordable, great location, good room size, but I kind of resent that we associate it with that experience now. Here's hoping other travellers do not encounter our neighbouring room's guests in the future (or at least for the owners to be a bit more assertive about these kind of guests).

  • Stayed: February 2014, traveled with family
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3  Thank camille r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

Slap bang in the centre of the Barrio de Las Letras on a quiet little street in walking distance of some great bars, museums, cafes and attractions this place is clean, friendly, characterful with wonderful owners who treat you as guests in their home. Do not expect luxury or to speak English and you won't be disappointed. Surprisingly good value for such an excellent location - we loved it

  • Stayed: February 2014, traveled with family
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3  Thank Pete G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

Surprisingly nice rooms and it's a really great location. We stayed in a room with toilet and shower for half the price friends payed for a hotel down the road (and ours had a lot more character ;-). It even had a flatscreen TV and wifi, if you want to spend any time in the room rather than enjoying the nearby sites.

  • Stayed: January 2014, traveled with family
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2  Thank Natasha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

Would defo recommend hotel to anyone on a budget, 90 euros for two nights an absolute bargain. Room spotlessly clean and served purpose for just getting our heads down at night after a busy day sight seeing. Added bonus that hotel in great little neighbourhood with dozens of places to eat and drink.

  • Stayed: December 2013, traveled as a couple
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3  Thank TimMcMahon186220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

Suprisingly lively rooms hidden away in a back street in a great location. Not hard to find and central to many of the tourist attractions. We stayed in two rooms, with and without toilet.. both were nicely decorated and clean. Great hidden gem in the middle of a big city.

  • Stayed: October 2013, traveled as a couple
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4  Thank i_r_rog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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