Right in the middle of the city and near El Prado, other museums and shopping districts. The concierge service was very helpful and attentive to our requests of all sorts. Ebegonia was our concierge that checked us in and she was wonderful from start to finish. We chose a Red Level room since it was our honeymoon, and when we got there it was a personal check-in on the 7th floor Red Level executive lounge. For a bonus they informed us that they had upgraded us to the penthouse suite since it was a special trip for us and it turned out to be the nicest room in the hotel. Private balcony with hot tub, plenty of privacy from the room and on the last day we were there a late checkout to allow for our late flight to Rome. Little touches like the sensory package added flowers, chocolates etc. to our room each night. Free happy hour, snacks pretty much all day long on the 7th floor. Excellent reference for food at De Maria which was just what we were looking for having American tastes and we wanted to eat something familiar. Yes it was a bit expensive but worth every penny since it was a special trip and my wife enjoyed every small detail that they afforded us. We got the book for their other hotels worldwide and when booking abroad for anything special again we will be seriously considering staying at their hotels. Can't say enough about this hotel that is positive. 1st hotel in Europe that had a soft bed, and they even had a menu for pillows depending on your tastes. Stay here and you won't be disappointed.
- Official Description (provided by the hotel):
- Uniquely located on the Plaza de Colon, the Hotel Gran Melia Fenix is a reference of the finest in the city's hotel industry, and member of the exclusive group of The Leading Hotels of the World. With its famous DRY Cosmopolitan Bar by Javier de las Muelas, it is the foremost example of luxury and service with all of the Spanish charisma.Its magnificent location in the exclusive Salamanca neighbourhood, in the heart of the financial district and surrounded by the famous streets of Serrano, Velazquez, Goya and on the Paseo of la Castellana. ... more less
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- Also Known As:
- Gran Melia Fenix Hotel Madrid
- Gran Melia Madrid
- Gran Melia Hotel Madrid