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“NOT QUITE AS DESCRIBED IN THE BROCHURE”

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Hotel Zenit Conde de Orgaz
Ranked #238 of 444 Hotels in Madrid
Derbyshire
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“NOT QUITE AS DESCRIBED IN THE BROCHURE”
3 of 5 bubbles Reviewed August 11, 2007

Having booked the hotel due to its central Madrid location, i was a bit disappointed to find that it didn't actually appear on the central Mdarid map that I purchased. It needed the additional 2km's besides the 10km x 10Km on the map itself. The nearest Metro station is about 5 minutes walk away, and you only need to go 7 stops to reach Goya which is the heart of the "upmarket" shopping area of Madrid. To reach Sol or Servilla which are the heart of tourist Madrid, you'll need to change and head further south for 3 or 4 stops, so "central" is a very loose term. The hotel itself has a couple of staff who know a little English, the bar staff / waiters have little or no English at all, which is difficult when trying to order in Spanish, then being asked different questions in response in 100mph spanish. The food is very good. Would recommend an evening meal and a few drinks in the bar which isn't cheap, but offers value for money in terms of quality. The rooms are OK, but not wonderful, beds are very hard, and can be uncomfortable for anyone used to posterpedic or softer forms of matress. There are no tea or coffee making facilities in the rooms, only a mini-bar which isn't overly blessed in either size or content. The bar closes promptly at 11pm, so any chance of a late night drink or even a coffee after returming the 11 stops from "Central Madrid" is almost certainly out of the question. For the business traveller its probably worth it, but tourists would be wise to look at either central hotels or hostels depending on budget.. Hotel is OK, but you'd be better off going to Barecelona and having a wonderful time enjoying it with locals who are proud of their heritage and happy to share it with visitors. Madrid is aimed towards Spanish speaking tourists, and although there are translations in English in most public places, very few of the people of the city will make a similar effort.

  • Liked — The bathroom toiletaries were very good, although not topped up, cafe con leche is also very nice
  • Disliked — Location, Beds, Bar hours, lack of facilities
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Spi-Web
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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350 reviews from our community

Traveler rating
    96
    158
    68
    14
    14
See reviews for
52
133
22
103
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago
1 review
1 of 5 bubbles Reviewed March 31, 2007

I stayed at this hotel for one night while vacationing in Madrid and all I can say is the room was very different from the offer showed through the internet. I booked a single room and it was tiny, located on the ground floor near the reception area, so the noise of the people doing the night cleaning awakened me several times. The bathroom had a strange smell though it was clean and well maintained.
This will be certainly my last time in this hotel.

  • Liked — Short distance to Barajas Airport
  • Disliked — Room quality
  • Stayed February 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JAlvien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed June 28, 2004

I just returned from a 10 day (4 Country) business trip and this was one of the many hotels I stayed at during my trip. This place turned out to be a great place to stay! It was in a very quiet neighborhood, it was very close to a Metro stop (about a block away), the rooms were nicely decorated, and they offered fee internet access to the guests. The rate was very reasonable for the quality of hotel. It is a bit far from the down town tourist area but who cares with the metro stop a block away.

Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zenit Conde de Orgaz

Property: Hotel Zenit Conde de Orgaz
Address: Calle Moscatelar 24, 28043 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#77 Business Hotel in Madrid
#149 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Zenit Conde de Orgaz 4*
Number of rooms: 90
Official Description (provided by the hotel):
Modern hotel with multilingual staff and restaurant is situated near the downtown area of the city; 5 km from the Barajas Airport. ... more   less 
Reservation Options:
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Also Known As:
Zenit Conde De Orgaz Hotel

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