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Relais & Chateaux Hotel Orfila
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Reviews (1,269)
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All reviewsquiet streetfront office managerplaza colonsmall hotelelegant hoteljunior suitewithin walking distancerooms are largea wonderful staymajor museumsside streetthree nightslong weekendthe ritzprado museumcentral locationtapas
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Reviewed August 6, 2014

We had such a wonderful stay at this hotel that we booked another night at the end of our trip! The location was very charming but perfectly situated to access all of Madrid's main attractions, the room and amenities were luxurious and the service was superb. All of the staff was very attentive. Giuseppe served delicious cocktails and gave us excellent dining & travel tips! Thank you for a wonderful experience. We hope to be back!

  • Stayed: April 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank 868danam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RC_Orfila, General Manager at Relais & Chateaux Hotel Orfila, responded to this reviewResponded August 22, 2014

Dear Guest,

Thank you for your comments about our Hotel Orfila and our service and staff.
We are pleased that your stay with us were perfect.

Do not hesitate to come back to us in your next stay in Madrid, we will be waiting for you.

Best Regards,

Verónica García.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2014

Our stay was highlighted by the excellent service provided by Marco and the staff. The rooms were large and comfortable. The location was excellent, being close to the Prado, Reina Sofia, Plaza Mayor and the Serrano shopping district.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
1  Thank Knoxdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RC_Orfila, General Manager at Relais & Chateaux Hotel Orfila, responded to this reviewResponded August 22, 2014

Dear Guest,

We are really happy to learn that you enjoyed your stay with us and that you appreciated our team’s efficient and friendly service, as well as our facilities. At Hotel Orfila we like to take care of our guests so they can get best possible experience while visiting Madrid.

Thank you for taking the time to share your experience with other travelers here at TripAdvisor with such kind comment.

We look forward to see you again!.

Best wishes,

Verónica García

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2014

Hotel Orfila is a small boutique hotel, very intimate and charming, and very well located to the major attractions in Madrid. It felt as if we were staying at someone's private home. The staff was extremely personable and attentive and the food was quite delicious at breakfast, dinner, and even in room service. The decor is old world with lovely antiques and furnishings. Our room was quite pretty, though we felt it is due for a bit of refreshing to really bring it into competition with other hotels we've enjoyed. That small point didn't take away from our enjoyment of the hotel, however, because the service is so exceptional and it really is a cozy and charming place.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
4  Thank Melody5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RC_Orfila, General Manager at Relais & Chateaux Hotel Orfila, responded to this reviewResponded August 22, 2014

Dear Guest,

We are glad to learn that you enjoyed your days with us and you liked the hotel and our services. At Hotel Orfila we like to take care of our guests so they can get best possible experience while visiting Madrid.

Thank you for taking the time to share your experience with other travelers here at Trip Advisor with such kind comment.

We look forward to see you again!.

Kind regards,

Verónica García

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014

My wife and I and four daughters stayed in three rooms on the fourth floor at the Hotel Orfila in Madrid. It was a wonderful stay and they couldn't have been nicer and more helpful and accommodating for us. The hotel is a high end boutique hotel that is small, but feels classic and beautiful. It was built in a grand style and is maintained that way. It would be fabulous for a group of adults, but was still perfect for our family. It is well located and we walked everyday to the Prado, the San Miguel Market, Plaza Mayor, the Reina Sophia, the Palace, and the Retiro Park to name a few. Not everyone would want to walk like we did, but all this is a ten minute cab ride away at most.

The hotel staff, Marcos and others, were great at recommending fun nearby restaurants that we really enjoyed. The hotel has their own fabulous small dinning room, which we chose not to use because of our daughters age's ( 21,19,17,& 12). Breakfast is peaceful and the terrace is a sanctuary as well.

I highly recommend this wonderful hotel as a romantic getaway, a fun spot for a group of adults, and a good spot for a family looking for a peaceful oasis after days learning more about Madrid.

Wifi was great throughout the hotel as well.

Stayed: July 2014, traveled with family
1  Thank Gkj9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RC_Orfila, General Manager at Relais & Chateaux Hotel Orfila, responded to this reviewResponded August 22, 2014

Dear guest,

Thank you very much for your recent stay at the Relais & Chateaux Hotel Orfila and for taking the time to share your experience with your fellow TripAdvisor travelers.

We are pleased to learn that you appreciated our installations as much as our kind and attentive service. Our goal is to help create an exciting and unforgettable experience to each one of our guests, making them feel comfortable and happy while with us.


We'll be looking forward to see you again at the Relais & Chateaux Hotel Orfila.
Best regards,

Verónica García.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2014

We just spent one night at the orfilia since we were visiting family in Madrid (but we wanted a day of intimacy).
We would have loved to stay longer.
Highly recommended.
Perfectly worth its relais et chateaux label.
Very charming.
Great location in Madrid.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank stephane f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RC_Orfila, Director General at Relais & Chateaux Hotel Orfila, responded to this reviewResponded August 22, 2014

Dear guest,

From all of us at the Relais & Chateaux Hotel Orfila please receive our heartfelt thank you for your kind review. We are extremely happy to learn that you experience in our hotel was of your liking.

We would truly love the opportunity to welcome you back next time you are in town.

Best Regards,

Verónica García.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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