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Hotel Preciados
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Reviews (4,149)
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All reviewsfree mini barcalle preciadoscafe varelagreat locationpedestrian streetplaza mayorcentral locationwithin walking distanceexcellent hotelhotel restaurantthe hotel staffjunior suitepremium roomroyal palacesmall balconypuerta del soltapas
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1,918 - 1,923 of 4,149 reviews
Reviewed April 20, 2013 via mobile

General: I would, without a doubt, stay at the Hotel Preciados again. Our room: 506, king bed, with balcony

Good: Comfortable firm bed. High ceiling. Private balcony with double glass doors. No street noise or noise from other rooms. Shower water pressure strong. Staff friendly and very helpful. Towels are thick and soft. The central location felt very safe.

Minor Annoyances: The description showed a laundry and I mistakenly thought the room included a washer/dryer. I believe that they either mean Laundry Service (at an additional charge) or that the room comes with towels and sheets. No big deal, but I would have brought more clothes. Curtains don't keep out all of the light. Internet requires logging back in with a password everytime after leaving the hotel and every morning.

Comments: King bed is two mattresses pushed together. Saw some photos and was worried that there would be a hard edge in the middle of the bed. I just felt a small depression in the middle of the bed, but no discomfort. The skylight in the bath has an electric blind for added privacy.

Oddity: Toilet dings like an elevator arriving when flushed.

3  Thank SP_Traveling_Guy
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Viajante33, Director de Relaciones con Clientes at Hotel Preciados, responded to this reviewResponded April 23, 2013

Dear guest

Thank you for choosing Hotel Preciados and for sharing with other travellers your kind opinion about our facilities and services and we look forward to your return.

Kind regards,


Best regards

Javier Calle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 19, 2013

We recently spent four nights in this hotel, occupying a fourth floor standard room on a bed and breakfast basis.
The check-in was carried out quickly and efficiently. We were provided with information on the hotel and maps of the city and told to come back to reception at any time if we had any queries or required more information. Our luggage was taken to our room and the porter outlined details of the room and gave advice as to how to operate the air-con, TV,etc. The room, whilst not overly large, was comfortable and nicely furnished. There was adequate wardrobe space but the shelf and drawer space was, for us, only enough for a few days stay - we have a booked a longer stay in June and have reserved a larger/superior room with more storage space. A nice extra was the complimentary beer and soft drink mini-bar. The bathroom was of a good size and well equipped. The housekeeping service was excellent and everywhere a very standard of cleanliness was evident.
The breakfast buffet offered a wide selection of hot and cold items and staff were always there to help if needed.
We did not eat in the restaurant but used the bar most evenings for drinks and/or tapas. The service we found professional, courteous and helpful and the quality of the tapas first class.
We have no hesitation in grading Hotel Preciados as "Very Good". Overall it seemed to us to offer more, including value for money, than other four star city hotels we have stayed in.
Finally, the location is great - within walking distance of most places of interest and close to at least a couple of Metro stations.
We shall recommend it to our friends and are ourselves returning in June.

  • Stayed: April 2013, traveled on business
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3  Thank Inmigrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viajante33, Director de Relaciones con Clientes at Hotel Preciados, responded to this reviewResponded April 23, 2013

Dear guest

We'd like to thank you for having chosen our Hotel and for spending some of your time in writing your nice comment.We do appreciate all the great comments about our breakfast, cleaning , location ,free minibar and staff.

We look forward to welcoming you back in June.

Best regards

Javier Calle

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Reviewed April 18, 2013

My daughter in law and I loved the location and especially the breakfast. We felt like queens. We could walk everwhere and it was safe at all hours of the day and night. It was a wonderful experience and even though we spoke only english, it didn't matter at all.I would eventravel solo there.

  • Stayed: May 2012
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3  Thank sueb09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viajante33, Director de Relaciones con Clientes at Hotel Preciados, responded to this reviewResponded April 24, 2013

Dear guest

Thank you for your review it is appreciated.
We are very glad to hear such a nice words about our location in the heart of Madrid and breakfast buffet.

We very much hope to have the opportunity to welcome you back soon.

Warmest regards,


Javier Calle

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Reviewed April 16, 2013

Hotel Preciados is in a very centric area of Madrid and it's easy to access a lot of the must do's such as Plaza Mayor, Mercado de San Miguel, Museums, theatre and others. It's a functional hotel, with comfortable rooms and bathrooms. Certainly not a luxury hotel, but it offers good value for its location. By the way, if you need a taxi, step out to the left of the hotel and you can wave one down almost immediately. When we were heading for the airport and the front desk gentleman offered to call a taxi, it took about 15 minutes for the taxi to come and the front desk attendant was really mad and rude to another taxi who offered to take us sooner. Hmmm, sounds to me he's getting a cut.

  • Stayed: March 2013, traveled with family
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1  Thank Catherine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this reviewResponded April 17, 2013

Dear guest

Thank you for your recent visit to the Hotel Preciados. I appreciate your mention of the location.About your question about the taxi, We just try to give the best service, we are having problems with taxi drivers waiting for customers outside the hotel or the airport charging excessive quantities and therefore we get angry with them not because we have some benefit. These taxis charge the amount required by law and if anyone has forgotten is very easy to recover the objects. We feel we have had a wrong feeling but only seek the welfare of our clients.

We hope that we will be able to welcome you back to Hotel Preciados.

With kind regards

Javier Calle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

Hotel Preciados is a fantastic hotel, perfectly located in Madrid. We took the Metro from the airport upon arrival, which was only a short walk away from the Callao station. The hotel itself is very beautifully decorated, both inside and out, and the standard room we stayed in was plenty big enough for us. The free mini bar was a great feature as well. As others have stated, the breakfast buffet is well worth the cost, and was without a doubt the best breakfast buffet I have had anywhere in the world. The selection was enormous and everything tasted out of this world. Although we didn't partake, they also had an alcohol cart with top shelf booze available, for anyone interested in a drink early on. The hotels restaurant - Cafe Varela - was excellent as well. We had tapas and drinks our first night, which were absolutely terrific, and the bartender (can't recall his name) was truly a delight to deal with. We ate dinner there the following night and it was all wonderful. We would very much recommend at least a meal there one night if you're staying at the hotel. All in all, Hotel Preciados lived up to it's high ranking on TripAdvisor, and we would absolutely recommend it to anyone staying in Madrid.

  • Stayed: April 2013, traveled as a couple
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2  Thank PariSPQR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Viajante33, Director de Relaciones con Clientes at Hotel Preciados, responded to this reviewResponded April 29, 2013

Dear guest

Thank You for choosing Hotel Preciados and for sharing with other travellers your kind opinion about our facilities and services.
I appreciate your kind words about the location, free minibar , restaurant and breakfast buffet.


Yours sincerely,

Javier Calle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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