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“Great, but not fantastic” 4 of 5 bubbles
Review of Hotel Preciados

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Hotel Preciados
Ranked #19 of 446 Hotels in Madrid
Certificate of Excellence
Oslo, Norway
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great, but not fantastic”
4 of 5 bubbles Reviewed December 14, 2012

Maybe my expectations were too high after reading all of the fantastic reviews here, but I am not sure why this is in the top 3 of all hotels in Madrid. The location is great and the service is very good - they were helpful with all requests and let me keep the room longer that the normal time on the check-out day. They also had free water and sodas in the minibar, which was a nive touch, and well funtioning Wi-Fi. Other than that - the breakfast was quite average, rooms nice but quite small and nothing special. If you are looking for a centrally located hotell for a weekend of tourism I see no reason not to choose this hotel. However, I am sure you will find other alternatives at the same price that are just as nice.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kris1082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this review, December 24, 2012
Dear Guest,

Thanks for your time to write in Tripadvisor.

Sorry not meeting their expectations. Thank you for your kind words towards our helpful Staff and location.

If you can be of assistance in the future, don't hesitate to contact us.

Thanks and regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,392 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (463)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Tirana, Albania
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 14, 2012

We were able to walk anywhere from this hotel, and teh receptionist was so helpful, you could litterally ask her anything, form directions, nice area suggestions, where to eat....helpful cheerful staff and nice clean rooms. Would definitely suggest.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linlin22_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, December 19, 2012
Dear Guest,

We are really happy to learn that you enjoyed your stay with us and that you appreciated our facilities and rooms as well as our front desk team was efficient and friendly service.

Thank you for taking the time to share your experience with other travelers here at TripAdvisor with such kind comment. Please let us know next time you are planning to visit our city.

We look forward to see you again!.
Best wishes,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
davis, ca
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 11, 2012

This hotel was perfect for our 2 day stay in Madrid. Centrally located, clean, functional, very welcoming. We arrived early, and were still able to check in right away. The staff was very helpful with anything we needed, including advice. They have the best breakfast EVER. Make sure you arrive hungry! We will definitely stay there again on our next trip to Madrid.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank clinou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this review, December 14, 2012
Dear Guest,

First of all thank you very much for having chosen the Hotel Preciados for your stay in Madrid for your holidays. Also I would like to thank you the kind comments about our location, rooms, equipment, nice Staff, full breakfast and our Service, it is very important for us that we made your stay unforgettable.

Hope to see you soon back.

Regards from Madrid.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 10, 2012

Fantastic situation for visiting Madrid, minutes from Gran Via, only 10 mins stroll to Plaza Major and a couple of minutes round the corner to the Madrid tourist bus stop. Staff were always happy and nothing was ever too much trouble. Christina on reception was extremely welcoming when we arrived in the late evening, and nothing was ever too much trouble for her, even down to offering to phone restaurants to book a table. Room was large with a free minibar which was refilled each day - what a bonus! Only took off one mark because we had an internal room with a view of a wall but didnt detract from our stay. Fantastic - would definitely stay here again, and I am sure we will be back.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JanT1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this review, December 14, 2012
Dear Guest,

Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. We are very glad to hear such a nice words about the location, room, free minibar and our incredible Team.

Thanks again. Hope to see you soon.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navarre, Florida
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed December 8, 2012

This hotel is located just minutes from shops, restaurants, etc. Everything you could want to do is located all around this place. The hotel itself was fantastic. The rooms were BIG. Not just by European standards. They were just BIG in general. Immaculately clean as well. I loved the fact that the drinks in the mini bar were included in the price of the room. That way at the end of a day's worth of site seeing when you finally slowed down to realize you might be parched, you weren't paying 7$ (well, actually Euro) for a 2Euro bottle of water. It was one of the small touches that made this place amazing. The staff was friendly and very helpful. It was such a joy to stay here that we will make sure to book a room here if we are ever in Madrid again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kmarrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this review, December 11, 2012
Dear Guest,

Thanks for all your comments to our Team strives every day to get you to be satisfied at the Hotel.

Our location is unsurpassable and all the Restaurant and leisure offer of the area will help to get enjoy Madrid.

Thanks again for your feedback and hope you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

I spent 4 nights with several other workers of my company in a business trip. The hotel is located just in the centre of Madrid, near all the main locations (Puerta del Sol, Gran Via, calle Preciados, Palacio Real). This makes it perfect for tourism or business. The new refurbished rooms are more typical of a 5 star hotel than of a 4 star one, with "rain showers" or changing-color lighting included. The restaurant serves excellent traditional spanish cuisine, great "croquetas de boletus", something worth trying. In the mornings, breakfast is served there, with an excellent choice of fruits, as well as many other types of food, and fresh made orange juice. In short, an excellent hotel worth staying in when you plan to travel to Madrid!

Room Tip: Ask for the new refurbished rooms, they are spectacular.
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AlbertoAlvarez3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, December 14, 2012
Dear Guest

Thank you very much for your lovely comment,We do appreciate all the great comments about our location and room . Thank you also for your mention about the the rain showers with the changing-color. Finally I appreciate your remarks about the restaurant and breakfast buffet.

We are looking forward to another chance to host you.

Best regards

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed December 5, 2012

We stayed for two nights in December. The hotel staff was extremely pleasant and helpful. Free minibar a plus. Great location. Clean and comfortable room. Nice buffet breakfast. Water (shower) pressure in the bathroom was excellent.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this review, December 11, 2012
Dear Guest,

We appreciate your opinion and we appreciate knowing that you have enjoyed in Madrid and our Hotel.

Every day the Hotel Staff tried to improve to keep customers satisfied and we get to come again.

Thank you very much. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Preciados

Property: Hotel Preciados
Address: C/ Preciados 37, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Madrid
#9 Romantic Hotel in Madrid
#13 Business Hotel in Madrid
#15 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Preciados 4*
Number of rooms: 74
Official Description (provided by the hotel):
A Modern Boutique 4**** Hotel, located in the main shopping street in Madrid: Calle Preciados. From its unbeatable location, between PLAZA ESPAÑA – GRAN VÍA – PASEO DEL PRADO – PUERTA DEL SOL and PLAZA MAYOR, our guests will be able to enjoy the most attractive cultural and shopping delights in Madrid. FREE MINIBAR and WIFI in all rooms.Tranquility, courtesy, elegance and comfort are just some of the charms and qualities that characterize the Hotel Preciados. ... more   less 
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Also Known As:
Hotel Preciados Hotel Madrid
Preciados Hotel Madrid

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