We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel”
Review of Hotel Preciados

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Preciados
Ranked #21 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed March 30, 2012

We stayed here at the front and back end of our trip to Spain. This is a charming, well-run, boutique-style hotel just off the Gran Via. The rooms are typical for European hotels, on the small side. Everything in the place was spotlessly clean. Front desk staff were outstanding with their helpful manners and greetings. The rates were quite competitive with a big city hotel. I would definitely stay there again.

  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jamo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this reviewResponded April 2, 2012

Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. We are very glad to hear such a nice words about our location, front desk staff and cleaning .
Thanks again. Hope to see you soon.
Best regards,

Javier Calle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,869)
There are newer reviews for Hotel Preciados
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,078 - 2,084 of 3,869 reviews

Reviewed March 21, 2012

excellent hotel with outstanding service. We had a ground floor suite which had all possible amenities with perfect decor. (in fact all the hotel is excellently maintained). Especially worth reporting on is the wonderful breakfast buffet -much the best we had during our holiday in Spain.

  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank blueyspositan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this reviewResponded March 26, 2012

Dear Guest,

Many thanks for your comments regarding the services, delicious Buffet Breakfast and Staff during your visit. We are pleased that you enjoyed one of our new rooms equipped with new technology.

We appreciated very much again for taking the time to inform about our valuable points.

We would love to see him again for the Hotel Preciados.


Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2012

Normally, I can depend on accuracy of Tripadvisor"s rating. Hotel is getting worn and the details are overlooked. Stayed up all night with a crane inches away from our room working until 4 am! No fault of hotel, but they have made no compensation yet (we committed to a 4 day stay). Will update review if they give a remedy. Returned to room after 3 pm, very tired from day of walking, & room was not cleaned, even though we hung card to clean at 8:30AM! Had to walk around for two hours longerso room could be cleaned. Phone in bathroom is a prop (not functional) and tiles are cracked and chipped and not clean grout. Walls are all scuffed and need paint. Cristina (receptionist) was great and very helpful as well as Enrique, upon our arrival. With a little effort, they could meet standards of the rave reviews,

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7  Thank Hillary65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this reviewResponded March 27, 2012

Dear Guest,

We appreciate your time to give an opinion about our Hotel Preciados.

I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.

We had no news about who had the phone does not work in your room whenever you have any problems just have to notify the front desk and try to fix it as best as possible.

We appreciate the positive comments about our team, we will know them.

We feel again the inconvenience and hope to see you again on another occasion at Hotel Preciados.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2012

This Hotel fit our needs just fine. An exceptional breakfast avaliable and quiet rooms. Excellent staff and great central location. Beds were comfy and room was nicely appointed with a great bath and shower. The hotel resturant is a good place to meet others for business or travel.

Room Tip: When you arrive, tell the cabby to go to the hotel itself and NOT let you out and the end of the str...
  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank bostongolfers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this reviewResponded March 23, 2012

Dear Guest,

Many thanks for your comments regarding the Hotel, location, breakfast, Restaurant, room and our Staff during your visit.

It is glad to know we are a nice Hotel in the center of Madrid.

We hope to see you again very soon with us.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2012

We have reserved a suite due to the terrace factor and I can say that the terrace is absolutely outstanding.
LOCATION
central, close to some major attractions such as Royal Palace or Plaza Mayor. Some 15 minutes walk to Prado and Thyssen-Bornemisza museums. Lot of nice restaurants and tapas bars. Very good location.
ROOM
Suite - absolutely wonderful terrac as I have already mentioned. There is no gym in the hotel but there is some equipment in the room. Free mini bar which i a nice surprise. But - the room is very noisy, There is no noise from the street but there is a lot of noise from inside the hotel. Moreover we had a feeling that a hotel is build right on the metro as every few minutes until late night there was some sound similar to the sound of the train stopping and restarting. So overall - not very comfortable stay.
RECEPTION SERVICE
very good, no complaints
RESTAURANT
There is a restaurant in the hotel but we have not tried it.

SUMMARY
SOme good points in the hotel, especially the location. But due noise the sleep quality was quite poor and therefore stay was quite uncomfortable

  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tomasz34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this reviewResponded March 28, 2012

Dear Guest,

We appreciate your positive opinions about our central location and the rooms, especially our Privilege Suite located on the 6th floor of the Hotel. It´s equipped with a lounge and exercise equipment, bedroom, bathroom with whirlpool tub and a wonderful terrace from which you can see the Royal Palace and the Almudena Cathedral.

In response to your request of the gym can tell you that we have an agreement for the benefit of our guest with the Arian Gym just 4 minutes walk.

We apologize for any inconveniences caused by external noise from the Hotel and try by all means that the next time you come to feel completely satisfied.

Thank you very much and hope to see you very soon.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2012

We stayed here for two days and the hotel staff was great! Always helpful with suggestions and directions. Cristina Garcia helped us get checked into our flights back to the States through Air France which was a maze! She persisted and maintained her composure through out our interjections and the poor navigation through the Air France web site. She was most helpful.

  • Stayed: March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank clleach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this reviewResponded March 26, 2012

Dear Sirs,
Thank You for taking the time to write a review about your stay at Hotel Preciados and for your recommendation.
We are very glad to hear such a nice words about our front desk staff Cristina.
It will be a real pleasure for us to host you in our hotel again.

With kind regards
Javier Calle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2012

Lovely room albeit a little smaller than I imagined for a Superior room however the roof slopes on the 5th floor making it feel smaller but it was a great room and very comfy bed with an excellent bathroom. The reception staff were very attentive and helpful, always a smile and plenty of help/information on hand. They pre-booked several things for us and seemed to have tickets available for most things. Breakfast was excellent, not sure why there was a negative review on this, loads of fresh coffee, probably one of the best hotel selections of fresh fruit all prepared and delicious and then a great assortment of other yummy things from fried eggs, bacon, tortilla to traditional pastries and cakes and juices. OK it's at top hotel prices (€18) but it's a very good breakfast

We get really irritated when we can't make a coffee in our room, it's such a small thing but I wake very early and love to ease my way into the day sipping a hot coffee in my pyjamas while catching up with the news. It's just not the same having to shower, dress, get in the lift blah blah. Makes me grumpy!

Room Tip: We had a balcony ut not much of a view
  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nickinooFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOGELLAG, Director de Relaciones Públicas at Hotel Preciados, responded to this reviewResponded March 21, 2012

We feel very happy about your comments of the Hotel.

Many thanks for your comments about our Superior rooms located on the 5th floor are sloping ceiling and that gives a special touch and comfortable. All Hotel Staff is delighted to able to help them to get your Satisfaction, with reservations, directions, recommendations....and always with a smile as you point. The breakfast buffet Hotel is certainly something to stand out. We have a variety of products for all our guest, including coffee, tea, fresh juice, fruit, cereals, pastries, bacon, eggs, breads, tomato, ham and many other things. Whenever you need a coffee at any time, please ask at Reception and we will serve the time in your room because the Hotel does not have a kitchen in them.

Your opinion helps to improve every day.

We hope to see you soon in the Hotel Preciados.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Madrid hotels
Chueca
Only YOU Boutique Hotel Madrid
Centro
Room Mate Laura
Room Mate Laura
#15 of 438 in Madrid
1,672 reviews
Show Prices
Show Prices
Show Prices
Centro
Gran Melia Palacio de Los Duques
Malasana
Hotel Atlantico
Hotel Atlantico
#23 of 438 in Madrid
3,420 reviews
Huertas
Catalonia Las Cortes
Catalonia Las Cortes
#7 of 438 in Madrid
1,518 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Preciados? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Preciados

Address: C/ Preciados 37 | ESQUINA CON LA PLAZA DE SANTO DOMINGO, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Madrid
#9 Romantic Hotel in Madrid
#13 Business Hotel in Madrid
#16 Luxury Hotel in Madrid
Price Range: $132 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Preciados 4*
Number of rooms: 74
Official Description (provided by the hotel):
A Modern Boutique 4**** Hotel, located in the main shopping street in Madrid: Calle Preciados. From its unbeatable location, between PLAZA ESPAÑA – GRAN VÍA – PASEO DEL PRADO – PUERTA DEL SOL and PLAZA MAYOR, our guests will be able to enjoy the most attractive cultural and shopping delights in Madrid. FREE MINIBAR and WIFI in all rooms.Tranquility, courtesy, elegance and comfort are just some of the charms and qualities that characterize the Hotel Preciados. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, Booking.com, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your Hotel Preciados reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Preciados Hotel Madrid
Preciados Hotel Madrid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing