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“Next to metro and good price”

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Holiday Inn Madrid-Piramides
Ranked #183 of 435 Hotels in Madrid
Washington DC, District of Columbia
Level 5 Contributor
79 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Next to metro and good price”
Reviewed February 24, 2014

Upon landing into Madrid's airport, we took the Renfe train to the Piramides station. Super easy even if you don't speak Spanish. This is much cheaper than the metro (also attached to the airport) b/c there is a fee just because it is connected to the airport. Get out of the metro/train stop and you are at the hotel. Very convenient. We arrived about 10 am local time and the front desk attendant checked us in right away. We were upgraded to a corner room, which was much larger with a view. There is not a pool or gym here and breakfast is not cheap. The hotel is pretty cheap for the low season if you do advanced purchase. It is a 10 minute walk from the Atocha train station which connects Madrid in terms of buses/trains/metro... and another 10 minute walk to the Prado Museum area. A block away is a great grocery store. The front desk speaks pretty good English. Overall, I would highly recommend this hotel if you were on a budget, but wanted to enjoy Madrid and all of its glory!

Room Tip: Ask for a corner room
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  • Stayed February 2014, traveled with family
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Helpful?
3 Thank jgallag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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London
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 12, 2014

We recently spent two nights at the Holiday Inn Piramides. Essentially it is a standard Holiday Inn, no frills or fuss but clean and comfortable. Our room was a good size with all the essential amenities. The staff were helpful and spoke excellent English. We arrived very late and were greeted very warmly, as well as given options of where we could go to dine. The breakfast is basic, not a large variety but enough to fuel you for the day ahead. Although it is a little out of the city, it is easy to walk to all the main attractions from the hotel and the connection to the airport is literally at your doorstep. Good value for money and an enjoyable stay in this lovely city.

  • Stayed January 2014, traveled as a couple
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Helpful?
Thank Ilovetravelling681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javier G, Guest Relations Manager at Holiday Inn Madrid-Piramides, responded to this review, February 17, 2014
Dear guest:
Thank you for choosing to stay at our hotel and for your time to write your review regarding your recent stay.
We are pleased you liked the convenient location of our hotel and we provided you with attentive service.
Thank you for staying with us and we hope to have an opportunity to serve you again.
Best regards.
Javier Grao
Guest Relations
Holiday Inn Madrid Piramides
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medan, Indonesia
Level 6 Contributor
157 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed January 30, 2014

I spent two nights stay in Holiday Inn Piramides during my winter stopover at Madrid. The hotel is not in the city center, but the ease of transportation made it easy to go everywhere. The hotel is located in the residential area and yet very quite at night as not too much traffic. But you still can find some small restaurants (limited option) and a big grocery shop Carrefour just two block in front of the hotel. The hotel was built above the Metro and Renfe Station. From Madrid Barajas International Airport you can reach the hotel directly with Renfe line C1. It took about 35 minutes and pay 2.25 Euro/way. The hotel is also at Metro line 5 that go directly to Opera and the famous Plaza Mayor.
Hotel has a small reception area, BUT you pay for the WIFI. The sitting area in the lobby is not big and share with the bar. The room is big and especially the bathroom. The design is not the modernist but still fine. The tea and coffee making facility did help a lot. Bed is not very soft but acceptable. Breakfast is average with cold and hot choices. Overall, this is a very good hotel with reasonable price and easy transportation to airport and city center. Will recommend this hotel for those who like to explore Madrid more outdoor rather than those who stay inside the room as this hotel did not have attraction nearby.

Room Tip: Quiet room is located in the inner side that faces the courtyard (facing private apartment).
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  • Stayed December 2013, traveled solo
    • Value
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Helpful?
4 Thank HARTONO T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 6 Contributor
122 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 29, 2014

This hotel was very clean and comfortable, positioned next to Piramides underground and overground stations for good connections to the rest of the city (we found that a journey into the centre of town took 15 mins). There's a nice enough bar (although service was slow due to a lack of staff) and we enjoyed a free room upgrade without having to ask for one.

There's s few bars and restaurants near the hotel and a couple of supermarkets too. We found that these were very un-touristy, as was the hotel which appeared to cater mainly for business people.

We found that this hotel was a good value base near to, but not in, the city centre that meant we spent a lot of time getting aquanted with the local transport system. As the hotel is reasonably priced, the underground trains are cheap to use and going out is inexpensive you will find Madrid does not need to be as expensive as most other European capital cities.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Surbytonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Madrid-Piramides, responded to this review, February 6, 2014
Dear Surbytonian

Thank you for taking the time and trouble to write to us regarding your stay at our Hotel. We do apologize for any inconvenience you may have experienced with slow service.

We appreciate your observations and the time and effort you have taken to inform us of your experience. Guests such as yourself enable us to maintain the high standard of service expected of us. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.

We thank you for having chosen our Hotel. Thank you again for your kind words. We take this opportunity to send you our best wishes.

Regards,
Brenda J.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 22, 2014

When booking the hotel, I admit I didn´t expect much.
A hotel located in the center, not expensive and nevertheless: it was only for one night.
On arrival, I was so happy to discover that I had been very wrong!

The hotel staff is very friendly, though their English knowledge is not too good.
Rooms are spacious, bathroom included even a bath tub!
There is a kettle with the possibility of making some tea and coffee, TV, loads of sockets (which I needed to charge all my technical devices).
It has a bit of a 90´s charme, but that doesn´t hurt at all.
Breakfast is good, though nothing to write home about.

A brilliant place for my work visit to Madrid!

  • Stayed November 2013, traveled on business
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Helpful?
Thank Pakatika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level 3 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 21, 2014

The deciding factor for this hotel was access to mass transit and the huge parking garage. Twenty paces from the front door is access to Metro, Light Rail;(Madrid's big secret), bus lines, AND one block to freeway entries and exits.. The light rail goes directly from your hotel to Barajas Airport -- just super. We are older and use of Madrid's mass transit and freeway system was the top priority for hotel selection. It is just the perfect base for moving around the city and the region. We arrived by car, used it for a few days to access El Escorial (and could have gone to Toledo and Segovia), then ditched the car as cars are of NO use in central Madrid. This hotel has all the romance of an email from your boss. But it is large and efficient. The street level parking garage is huge. We never used the restaurant but went to the little Cafeteria Acacias next door every morning for coffee, rolls, tostada con tomate, tortilla patata and conversation. We stayed a week and would return to this hotel.

  • Stayed October 2013, traveled with family
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Helpful?
Thank 70seniortraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sault Ste. Marie, Canada
Level 4 Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 8, 2014

We stayed for 6 nights at this property. The price was very good and the location was perfect for the ability to walk to many attractions or take the metro right outside the door. The breakfast was not great but it was two for one at the time so it was inexpensive. The rooms are older but they are clean and seem to be well attended. The staff (Jorge and Snow) were friendly and helpful. Our only complaint would be that there is no control of the heat in the room. We were literally perspiring in the room and opened the window whenever we were there. The desk said that they couldn't control it and that we should keep the lights off whenever possible. I was not impressed with that but as I said it was our only complaint.

Room Tip: no pool or kid's program that I am aware of.....
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  • Stayed December 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Leslie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Madrid-Piramides

Property: Holiday Inn Madrid-Piramides
Address: Paseo Acacias 40, 28005 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#122 Family Hotel in Madrid
#150 Romantic Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Madrid-Piramides 3*
Number of rooms: 93
Official Description (provided by the hotel):
Located in front of Piramides subway and train station, the hotel is the best option to visit the Habsburg Madrid: 15 minutes walking from the main touristic attractions of the city and close to Vicente Calderón football stadium, Madrid Río and M-30 ring road access. Holiday Inn Madrid-Piramides is a three-star hotel with 93 comfortable rooms, wifi, flat TV and complete bathroom, among other facilities. It also has a lobby bar, a pleasant restaurant with international gastronomy, five meeting rooms (with capacity up to 170 attendees) and a bright hall. It is a cozy, comfortable and familiar hotel that stands out for its peaceful atmosphere and its attractive decor. ... more   less 
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Also Known As:
Holiday Inn Madrid-Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Rafaelhoteles Piramides Hotel Madrid

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