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“Great location, very helpful staff”
Review of Hotel Liabeny

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Hotel Liabeny
Ranked #48 of 438 Hotels in Madrid
Certificate of Excellence
New York City, New York
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great location, very helpful staff”
Reviewed August 19, 2013

Hotel Liabeny is in a terrific location - very easy to walk everywhere we wanted to go or to get on the Metro. The reception and concierge staff spoke perfect English. They addressed every need we had, from helping my husband send a fax to the US, to changing our reservation with no notice, to getting us two taxis to the airport for our family of five. The rooms were very nice, bathrooms worked fine, and breakfast buffet was excellent. I'd heartily recommend for tourists.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank megapax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,878 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (293)
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English first
melbourne, australia
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 15, 2013

I would have to say that Hotel Liabeny is in the best location; it is surrounded by restaurants, cafes, Metro stations, shops and tourist spots. Just hop on the tourist buses and enjoy the ride.

Staff were friendly, but did not speak very fluent English. Just keep in mind that not all Spaniards speak English. This I cannot complain about... after all, I was in Spain!

Rooms were simple, elegant and clean. We did not use the Business Centre, as wifi was available our my room. We did use the gym, which was standard for a 4 star hotel.

We would stay at Hotel Liabeny on our next stay and have already recommended it to friends and family.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avidholidayer09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
Level Contributor
207 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed August 12, 2013 via mobile

Our family has been coming to this hotel for over 30 years. I was reluctant in the beginning but checked reviews and decided to give it a go. From our arrival by car, checking in, rooms and conciergerie, it was a remarkable service. They offer buffet breakfast with pretty good selections (eggs aren't always the best, but wouldn't complain much). Rooms are cleaned early in the morning and we have turn down service as well. People are always eager to help and suggest places and restaurants. Located in the heart of Madrid, 2 blocks from a few Metro stations, plaza del Sol and within walking distance of Gran Via, Corte Ingles and a ton of little coffee/bars and shops. The only negative is their rstaurant for dinner- overpriced and not good for the value. But being that there are so many options around, it's not so bad.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lovetravel1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kfar Saba, Israel
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 11, 2013

Simply a great located very clean hotel. With a staff that is willing and wanting to assist
A 4 star which is easily a 5 star - at a very reasonable price. By the way - be ready that a lot of Spaniards do not speak English. Hotel staff were a great help especially the concierge and front desk - but all the staff are friendly and wanting to help.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gideon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 4, 2013

We have stayed here a number of times but were a little disappointed this time. An awful lot of noise outside that kept waking us up especially on Friday night. This did go on till about 6.00 a.m. You can walk to most things you want to see from this hotel. Staff seemed rather busy and very serious both at Reception and at breakfast. A smile and a conversation could greatly improve customer satisfaction!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Meg45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 29, 2013

Every time we stay in Madrid we aim for the Liabeny. The staff is extremely friendly and there is a housekeeper available 24/7. Even when we don't stay here (no availability or room prices too high) we enjoy having breakfast at the cafeteria which is always a great deal.

For light sleepers, ask to be on an inside room. Corner rooms facing the street can get quite noisy on the weekends. The beds are always comfortable and the rooms are very clean. Staying in a suite is a little pricey but worth if you want something special. Internet is free throughout the hotel which is always a plus.

Location! Location! You are about two blocks away from Puerta del Sol and one block from Gran Via. You cannot beat that location. If you study a metro map and google maps before going to Madrid, it is very easy to get there from the airport (Barajas), if you are willing to haul your luggage up and down a few flights of stairs to save some money.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RubiTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
413 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed July 25, 2013

Pefectly located at Plaza del Carmen, some steps away from Puerta del Sol, to the south, or Gran Vía, to the north. You can also go on foot to Plaza Mayor from here. The room is spacious and clean. We slept very well everyday- their windows are soundproff, what is necessary considering the amount of noise from the crowded plaza at night. The service was very good. The breakfast fare was very expensive (US$25 per day per person) so we decided to have our breakfast in a café nearby. We ended up finding the Confeitaria Armenia- just perfect! They have this bar with two extremely friendly barman/woman: Pepe and Mónica (I hope I got her name right). My husband and I always stopped by at the bar to have a drink before going to bed. If your are travelling by car you can park your car there and leave it overnight, a little pricey though (20 euros). We never paid a visit to the gym- we used to do so much walking during the day anyway.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carla_Thiago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Liabeny

Property: Hotel Liabeny
Address: Calle Salud, 3, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Family Hotel in Madrid
#20 Business Hotel in Madrid
#22 Romantic Hotel in Madrid
#38 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Liabeny 4*
Number of rooms: 220
Official Description (provided by the hotel):
Being positioned in the centre of Madrid makes visiting the city even more appealing. Everything is just minutes' walk from Hotel Liabeny; Puerta del Sol, Madrid's Gran Vía, museums, monuments, historical sites, etc. ... more   less 
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Also Known As:
Hotel Liabeny Sercotel
Liabeny Sercotel Hotel

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