From my bedroom (number 422) I could hear outside traffic noise until 11:00 pm and the next morning from 06:00 am (I did not need to use my alarm clock to wake up). My bed was noisy when I moved (it reminded me a youth hostel bed in my student years). The gym is open 24 hours a day. There are 2 treadmills in English for a speed indicator in miles and only one in Spanish for kilometres. I have seen better and more modern equipment in other hotels. Quite honestly, given the luxury brand, I think the management could improve the rooms (noise insulating windows) and the gym (more modern equipment) wihout much of an effort. As for the rest nothing to complain about. The staff is very friendly and efficient, front desk provides fast check-in and check-out, room service is very good, concierge also good. The restaurant offers an excellent breakfast buffet that can be complemented with side orders à la carte without extra-cost. The gym is free for hotels guests. Despite the noise my bedroom was very clean and comfortable. I do not think that you can find a better hotel in Madrid for a similar cost. Because of the service, if I visit Madrid again, I will likely return to this hotel. I will insist in a different room to the back side of the building, preferably on a higher floor.
- Official Description (provided by the hotel):
- An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares. Culinary delights include El Jardin with an exquisite menu overseen by renowned head chef Miguel de la Fuente. Bar 49 serves fine local wines and the city's signature tapas. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. ... more less
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- Also Known As:
- Intercontinental Madrid Hotel Madrid