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“Amazing tapas in Uno Bar and the best view on Madrid”

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Melia Madrid Princesa
Ranked #65 of 444 Hotels in Madrid
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing tapas in Uno Bar and the best view on Madrid”
Reviewed December 7, 2013

I had the pleasure of spending 2 night in this beautiful property -on work. As a professional in the industry I can say the hotel has a great location (Plaza De Espana is 1 min walk away) and Gran Via within 2 min walk.
I enjoyed the cozy atmosphere and the delicious tapas in the Uno Bar but mostly the comfort of the room and the amazing views over Madrid (from the 11th floor ).

I can only strongly recommend this property which offers and amazing value for the services and the location.

Room Tip: 11th Floor has amazing views!!
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cristina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, January 24, 2014
Dear Cristina P,

Firstly, we would like to thank you for sharing your excellent experience with the rest of Triadvisor community.

We are very glad you enjoyed our location and tasted the wonderful tapas at UNO Bar. At UNO Bar you can enjoy a wide range of snacks and tapas of creative cuisine based on the most popular traditions.

Once again, we deeply thank you for your recommendation and we are looking forward to receive you again in the near future.

Kind regards.

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,041 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (181)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
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English first
Dundee, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 4, 2013

Great Hotel very central to attractions and metro. Great value for money booked a room on the level, tapas and drink choice excellent. Staff friendly and helpful and the free late checkout at 3pm was very helpful to us as we had an evening flight.

Room Tip: book a level room
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 564Frances
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, January 24, 2014
Dear 564Frances,

Firstly, as we do with all Tripadvisors members we would like to thank your for your time taken
making these excellent comments about your experience in Meliá Madrid Princesa.

It is a complete satisfaction for us to know that we have exceed your expectations, above all,
with our The Level service wich is the most exclusive service in our hotel or our location, a privilege location in one of the main streets in the city.

We look forward to receiving you on your next trip to Madrid.

Best regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 2, 2013 via mobile

The Rooms are new and clean. We had free wifi not sure if that is standard. Location is great, the metro right outside but you are walking distance to everything. They have Towel Warmers!!!! Greatness. The ac didn't seem to get very hot but once you were under the covers it was fine, they had a thick covers.

Stayed November 2013, traveled with friends
Helpful?
1 Thank Turtle3469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, January 24, 2014
Dear Turtle3469,

Firstly, thank you so much for choosing us during your stay in Madrid and for having taken some of your valuable time to send to Trip Advisor your positive comments.

We would like to express our gratitude for your nice comments you made about rooms, location and other facilities. Wifi is free in our whole building. It is always great to receive positive feedback and to know we have reached your expectation.

We will be very pleased of welcoming you back soon.

Best regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid
1 review
Reviewed November 30, 2013

Great location; restaurant is good and fairly priced; if you belong to melia rewards and get a 15 euro per night bonus to spend at the hotel make sure you ask in detail how you can spend that money. I stayed five nights and spent 71 euros at the bar over five days but only got credit for 15.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, January 22, 2014
Dear Patrick G,

FIrst of all, we sincerely thank you for your time posting this review about your experience with us.

Regarding your comments, our customers can enjoy in certain promotions of a 15€ discount with their reservations.This 15€ discount only applies to the services indicate on it (room service, bar and restaurant in our case) and it is daily which means you have every day 15€ to spend on these services and if one day you do not use this 15€ you can not accumlate them.

We are very glad you enjoyed our privilege location in one of the main streets of the city.

Looking forward to receive you in the near future.

Regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethany
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 30, 2013

We had a wonderful trip(actually we still have 42 hours left here) and one of the things that made this trip wonderful is the hotel. We booked the "level" package thinking will be cold here in Madrid at end November and the SPA included in the package will be great. So right!I can't recommend this hotel enough. the breakfast had great variety with hot and cold choices. The level lounge had everything you need to feel welcomed in the hotel. A glass of cava and a few tapas are just of the few touches this hotel is making to feel great. The girls from the Level reception were polite, great English and gave us helpful suggestions regarding restaurants and things to do.
We actually ate twice in the "Uno " restaurant and i really enjoyed my salmon. Ad at 20 euro including dessert ,glass of wine , started and main was a good deal.
The hotel is very well kept, good position only a 10 minutes walk to Palacio real.
I definitely recommend this hotel and makes a lot of sense to pay a little extra for the level service.
I am planning in coming again to the same "Melia Princessa"

Room Tip: "The level" is the best way to go.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Orly68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, January 22, 2014
Dear Orly68,

First of all, weI sincerely thank you for these positive comments about your stay in Meliá Madrid Princesa and your time making them. We are sure your recommendation will be a valuable opinion for other travellers on their hotel choice.

It is an enormous pleasure to know the satisfaction of our customer, because this is our aim, get our customers have an unforgettable experience, being satisfied and exceeding their expectations. It is also a pleasure to know that you enjoyed the most exclusive experience in our hotel: The Level.

We would be delighted of welcome you back any time.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 29, 2013

A great value in a quite central location
Short walk to Plaza España and from there with the Metro to anywhere else.
Also not too far walking to the center itself.
Breakfast is an extravaganza of food that can keep you for the entire day.
From tapas to sushi to Cava . I wonder who really demands all these extremes of food for breakfast :)

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dany H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, January 22, 2014
Dear Dany H,

FIrstly, we thank you for your time taken on making this review about your stay with us.

Our location is a privilege location wich let our customers be just five minutes away walking from Plaza de España and so, the city center itself. We are very glad you enjoyed it as our rooms.

Our breakfast is a very complete buffet breakfast with more than one hundred different products, so our customers have a large choice depending on their tastes.

We are looking forward to welcome you again in the near future.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 24, 2013

Hotel was located perfect for the grand via and Peurt del Sol area. Its also steps away from a Metro stop so it could not be more convenient. The staff was extremely freindly and helpful. The rooms were a touch small but very clean and modern and updated nicely. Overall its was a nice 5 day stay and i would reccomend to anyone to stay. The Palacia was just a few blocks away also.

Room Tip: Dont bother with their overpriced and soso cofee, there are several nice cafes close by.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Handsomeman57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, January 15, 2014
Dear Hansomeman57,

We really appreciate your time taken on giving us your feedback about your stay with us. Thank you for these positive comments.
It is a pleasure to know that you had a very satisfactory stay above all, because ofour location and staff. From our hotel, you can go walking to the main sights in the city and to the city center itself.

Looking forward to welcome you soon.

Best regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Madrid Princesa

Property: Melia Madrid Princesa
Address: Calle Princesa 27, 28008 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Arguelles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Business Hotel in Madrid
#50 Luxury Hotel in Madrid
#59 Romantic Hotel in Madrid
#68 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melia Madrid Princesa 5*
Number of rooms: 274
Official Description (provided by the hotel):
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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