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“Can't beat the staff!”
Review of ILUNION Pio XII

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ILUNION Pio XII
Ranked #160 of 436 Hotels in Madrid
Mayaguez, Puerto Rico
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Can't beat the staff!”
Reviewed February 25, 2013

The rooms are fairly spacious for European standards, and nicely appointed, although sometimes in need of slight updating. The staff is exceptional, and the breakfast, while a bit pricey, includes quite a nice layout including various cheeses, hams, breads, jams, fruits, yogurts, juices, teas and nespresso. I have stayed there with and without my husband since 2011. It is a good deal for the money, and during this last stay the staff has proved its worth in terms of personal warmth and professionalism (nice combo!). This latest stay was with my husband during late December 2012 and again in early January 2013. We traveled to France for New Years celebrations, and I forgot a special pillow of mine for my neck at the hotel. Called them from France and they had not only found but held the pillow until we returned!

Room Tip: The breakfast is worth it for short stays, but not so much for long ones. The transportation by bus...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
confortelhoteles, Gerente at ILUNION Pio XII, responded to this review, March 11, 2013
Thank you so much for your kind and considerate review, Ana. We always welcome feedback from our Guests and we were delighted to read the positive comments from you. We are most grateful for your feedback, which is such a valuable source of information and help us monitor the service we provide.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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638 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London, England, United Kingdom
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 16, 2013 via mobile

Clean and efficient hotel.
Minimal frills.
Out of town, but bus directly outside can take you straight to city centre in 20mins throughout the day.
No restaurants or culture nearby and I arrived late, so had to eat in the restaurant: food was very poor (pre-fab frozen stuff).
Overall served me well however.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Freddie199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
94 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed January 23, 2013

Lovely big room on the fifth floor with a large wet room style toilet well away from the bedroom .
Had a alcove leading out of the room looking on to a sports facility and not on the main road .
side and as a result was nice and quiet .
The Hotel is used for companies for seminars and was bustling at certain times of the day with the persons coming and going ,
Is a wee bit away from the city centre but is only 10 minutes from the nearest metro station .
There is a bus stop right outside the Hotel which runs to the city centre and run every 10 minutes and we used it once to go into the city and was a pleasant journey going past Real Madrids stadium en-route to SOL which is regarded as the city centre.
Suited us as it is near for getting to the airport via the metrro .
Would definitely consider this Hotel again

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lbees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 14, 2012

I have never been to Madrid before but I had a feeling that this is a bit of the outskirt of Madrid.
This was not a problem for me as I had my meeting close by the hotel

Good things:
Nice lobby and professional treatment at arrival.
Had a resturant/bar and a large lobby were you can relax and discuss the day.
Large rooms with flat screen tv, wifi and nice bathroom
Quiet area though close to highways.

To be improved
My Spanish is poor so a few options on the tv would have been nice
I could not lower the temperature in my room but fixed that by sleeping with a open window.
Wifi had extremly poor capacity as I arrived but was better in the morning so do put a cable in your bag.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SwedenPer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Cana, Dominican Republic
Level Contributor
177 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed October 5, 2012

I went there for 2 nights on a business trip to Madrid and may say was perfect.
Great rooms, clean, high speed internet, great breakfast menu, great lunch, great service.

I love it all. I liked that also si close to a highway, so easy access to go and come from any place in madrid and sorrounds.

the only con I found is that if you want to walk and use Metro, the metro station is for me kind of far... (I hate walking).

I may also add that the beds are a litle worn out, I could feel the springs on my back, but unfortunatly I always remember and notice it when in bed... so always keep saying to myself "tomorrow I will tell them to change me", at the end never did (was very busy). I stayed in room 403. So I suggest the hotel managment to check up that bed.


for all the rest I give it HIGH FIVE!!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leah I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 6, 2012

Business trip. Arrived just after midnight. First room I was offered had not been cleaned after the previous guests. Bed still had the dirty sheets on it. When I complained they suggested I open the window to air it.

Hotel does not provide room service after midnight. The suggest you go to the local petrol station and get a sandwich.

No tea or coffee in any of the rooms.

Room Tip: Choose another hotel
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Romeriz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed June 4, 2012

Very spacious rooms going by European standards and are well furnished. A business traveller couldn't ask for more - free wifi in the rooms, friendly staff and easily accessible. The breakfast was good and included in the room tariff - which was about €70. Overall good value for money.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eagertraveller h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ILUNION Pio XII

Property: ILUNION Pio XII
Address: Avenida Pio XII 77, 28016 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#110 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — ILUNION Pio XII 4*
Number of rooms: 214
Official Description (provided by the hotel):
Tradition, avant-garde and Business blend together in the ILUNION Pio XII, located in the north of the Paseo de la Castellana, very near the Chamartin Train Station and the M-30 ring road. Direct buses to Puerta del Sol stop outside and Madrid´s IFEMA Exhibition Centre is a 10 minute drive away. The modern rooms at the ILUNION Pio XII feature free Wi-Fi, free bottled water, flat-screen TV, satellite TV, safety deposit box and a private bathroom with hairdryer. The Pio XII´s restaurant serves Mediterranean and International cuisine using seasonal products. Guests can also enjoy their favourite drink in the hotel´s Cafe-Bar. ILUNION Pio XII offers free use of several Internet points located at the main lobby with free Internet access. Chamartin Train Station and Pio XII Metro Station are a 10-minute walk from the hotel. Madrid-Barajas Airport is a 15-minute drive from the hotel. ... more   less 
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Also Known As:
Confortel Pio Xii Madrid
Confortel Pio Xii Hotel Madrid

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