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“Taleh”
Review of Wellington Hotel

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Wellington Hotel
Ranked #49 of 440 Hotels in Madrid
Certificate of Excellence
Reviewed May 5, 2014

We like the place from the moment of arrival and start missing it when we left the building. When we have arrived to the hotel from train station we were surronded with the door staff who was very quick and caring. Our luggages were delivered immediately. Check in and check out processes were very quick and professional. We had 2 rooms at 7th floor. Both were very well maintained and clean. Comfortable beds and spacious bothrooms.
We also liked the balcony in one of our rooms with terrace.
We were impressed the speedy service at the breafast restaurant ! I am sure it the most quick services in Spain !
We highly recommend this hotel.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with this hotel
Thank Taleh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this reviewResponded May 7, 2014

Dear Guest,
Thank you very much for your fantastic review about your recent stay at the Wellington Hotel. We are very glad to have met your expectations and we look forward to welcome you again in a near future. Kind regards.

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445 - 451 of 1,510 reviews

Reviewed April 27, 2014

Totally enjoyed our stay at the Wellington. I'd never before been at a hotel that actually had 100% linen fabrics on the bed linens and hand towels! Twice-a-day maid service also was outstanding. Front desk personnel were kindly and attentive. And the food at the downstairs restaurant was very good.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank GTRGRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this reviewResponded April 29, 2014

Dear Guest, Thank you very much for sharing your experiences about your recent stay at the Wellington Hotel. We are delighted to see that you had a pleasant stay and that you liked the housekeeping, bed lines, front desk staff and restaurant. We look forward to welcome you again in a near future. Best regards

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Reviewed April 23, 2014

The service was very good
the area for room and the decoratulion design is very nice and the bathroom very good
the location is good
I like club in you hotel
I don't like the price for parking car because very expensive.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank KhaledMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this reviewResponded April 25, 2014

Dear Khaled,

Thank you very much for your fantastic review about your recent stay at the Wellington Hotel.

We are very glad to have met your expectations and we look forward to welcome you again in a near future.

Kind regards.

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Reviewed April 23, 2014

I have booked at the Wellington Hotel in Madrid several times and each time I arrive I find it better. The hotel makes my experience at Madrid outstanding. It is an elegant hotel located in a wonderful part of Madrid, good shopping, good restaurants. The staff is very friendly and always wanting to serve and help. Breakfast is delicious and very complete. And the linen sheets they use are divine! I love this hotel.

Room Tip: The whole hotel is perfect so you will be satisfied with any room you get
See more room tips
  • Stayed: April 2014, traveled with family
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1  Thank Ingrid G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this reviewResponded April 25, 2014

Dear Ingrid,

Thank you very much for sharing your experiences about your recent stay at the Wellington Hotel.We are pleased to have met your expectations and appreciate your fantastic review about the location, staff, breakfast and linen sheets.

We look forward to welcome you again in a near future.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

The hotel is in a nice neighbourhood close to many attraction, everything within 30 minutes walk. The hotel have very good restaurant we enjoyd diner twice in Goizeko and both were excellent experience. We had Wellington Club room and a suite so we used the nice lounge. altogether the hotel is very good the staff are warm and the location is nice

Room Tip: Wellington Club is excellent
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  • Stayed: April 2014, traveled with family
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1  Thank Marsgad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this reviewResponded April 22, 2014

Dear guest,
Thank you very much for sharing your experiences about your stay at the Wellington Hotel in Tripadvisor. We are pleased to have met your expectations and appreciate your wonderful comment.
Looking forward to welcome you again in the Wellington Hotel in 2014.
Kind regards.

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Reviewed April 14, 2014

Excellent and romantic place to stay. The room was excellent and the terrace was exceptional. Staff was very friendly and helpful. Eating breakfast on the terrace off of our room was very nice. We just loved our stay!

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Steven Everett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this reviewResponded April 22, 2014

Dear Steven ,We would like to take this opportunity to thank you very much for your wonderful comment about the room, service and breakfast. We are delighted to see that you had a pleasant stay at the Wellington Hotel. Looking forward to welcome you again. Best regards.

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Reviewed April 12, 2014

Located on edge of Salamanca neighborhood, in financial district. This hotel likely more for business than tourists, and we were tourists so perhaps it was just a bad match by our travel company. Staff friendly, but not overly helpful. English is limited by most of staff, but could get by with my intermediate level spanish. Rooms are old, but clean, bed not very comfortable, and A/C not functional. Little activity at night in hotel bar or lobby. Room service refused to deliver some ice to our room. These little things add up, and definitely not a five star hotel.

  • Stayed: April 2014, traveled as a couple
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Thank Beachpanther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos S, Director de Relaciones Públicas at Wellington Hotel, responded to this reviewResponded April 14, 2014

Dear Guest,
We would like to thank you very much for sharing your experiences with us. Regarding to your comment, we really apologize for any inconvenience caused. We have informed all the departments involved to find a solution to these problems. Once again we appreciate your comments as it enables us to improve and to continue offer a 5 star service to our guests. We would be honored to welcome you again the next time you visit Madrid. Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wellington Hotel

Address: Calle Velazquez 8, 28001 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Spa Hotel in Madrid
#19 Romantic Hotel in Madrid
#29 Business Hotel in Madrid
#33 Family Hotel in Madrid
#39 Luxury Hotel in Madrid
Price Range: $156 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Wellington Hotel 5*
Number of rooms: 251
Official Description (provided by the hotel):
Wellington hotel represents luxury, elegance and hotel tradition since its origins in 1952. Its decoration and select details allow the visitor to enjoy an unforgettable stay. Located in the stately Salamanca nieghbourhood and close to Retiro Park, its location combines elegant residences, exclusive fashion brands, art galleries, antique shops and prestigious restaurants. Within walking distance to the so-called Art Triangle: The Prado and Thyssen Museums and the Reina Sofía Art Centre. Its 250 rooms in a classic and elegant style offer a warm environment which guarantees the maximum comfort and quietness. All rooms are equipped with linen sheets, pillows à la carte and an exclusive amenities selection. Suites provide a greater luxury. Located in the most privileged area of the building, they have been decorated with the best of tastes. ... more   less 
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Also Known As:
Wellington Hotel Madrid

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