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Reviews (1,608)
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Reviewed November 5, 2012

We stayed here while on vacation and found the hotel very nice and the staff very attentive and helpful. Great location in a beautiful city. Our room was on the first floor and faced a very busy street but the room was well insulated from the street noise so it was very quiet and peaceful within. Great stay.

Room Tip: Location was great and within easy walking distance to shops, cafes, restaurants, and many interesting sights. We found Madrid to be very clean, safe and the people to be very pleasant.
  • Stayed: October 2012, traveled as a couple
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Thank Dlapka582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

We stayed here for 2 nights and felt very welcommed into this hotel by the staff who were extremely attentive, particularly towards our baby and they were always on hand to assist with the pram up and down the stairs.

The room was large and comfortable with a very spacious bathroom. It was also very quiet so we slept well - our baby even slept for an extra hour!

The hotel's location is great with shopping and attrations on hand and all within walking distance. Retiro Park is very close and is a great place to wonder around.

  • Stayed: March 2012, traveled with family
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Thank Gemma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012 via mobile

The hotel has aeen better dates and the rooms need renovating. But it's centrally located and the staff are friendly and helpful. Good for business and tourist travel alike. Breakfast buffet is small but some tasty choices

  • Stayed: October 2012
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Thank David011158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2012

I have setup a conference in this hotel on October 11 and 12, 2012. We had hoetel rooms, conference rooms, food and beverage arrangements, wellness, outdoor services.The whole days we were spoiled by the staff of the hotel. No question or late request was difficult. They arranged everything. Working with their staff was a wonderful time and I enjoyed it every minute. Also our company guests where very satisfied. It was sad to say goodbye. Again, thanks for all you have done and done perfectly. Chapeau!

  • Stayed: October 2012, traveled on business
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1  Thank Jurgen-Machielse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

Had a 3 day stay and was pleasantly surprised by the staff's attitude. They accommodated me at 10 am at no extra charge. The room was very comfortable, overlooking the pool, although not at its best. The location is ideal for a solo traveler as it allows you to walk around feeling safe. Very good restaurants within short walking distance and excellent shopping nearby. The hotel is abuzz with local business activities. Excellent option for your stay.

  • Stayed: October 2012, traveled solo
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1  Thank Idalia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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