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“Tired hotel and poor service”
Review of Hotel Praga

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Hotel Praga
Ranked #308 of 441 Hotels in Madrid
Reviewed March 28, 2013

Myself and a colleague stayed in this hotel for two nights recently. The price is low and I have always taken the expression "you get what you pay for" into account when booking hotels like this. The room was clean and about the only saving grace however. Even for a cheap room I would expect the TV to work (it didnt) and the heating in the room to work (it didnt). Given the price I expected the noise at night (both inside and outside the hotel on floor 6) and basic service levels. However, I did not expect the rude manner in which all non Spanards were treated in the bar and food areas. The hotel is in need of a refurbishment and can perhaps up sell some rooms with a make over and better staff. On the plus side, the hotel is close to the centre (10 min bus journey). I will not book here again but hope they can take the hotel in the right direction in the future.

  • Stayed: March 2013, traveled on business
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Thank bluemoon099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 - 217 of 1,392 reviews

Reviewed March 26, 2013

Much improved! so much better than last time I stayed here less than 12 months ago, refurbished rooms ... excellent buffet breakfast .... reception staff still not smiling ... lol. Not close to Plaza Mayor or palace but just EU8-EU9 dollar taxi ride to hotel door. Or ride bus number 23 direct to Plaza Mayor, just check with the driver where to catch it back from.
Walk the streets ... enjoy the cheap prices ... Madrid is much cheaper than Australia.

  • Stayed: March 2013, traveled on business
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1  Thank Chardygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

I too did the Cosmos 9 day trip and was in this place for the last two nights. The prior Cosmos travelers poor review weighed heavily because I too am a vegetarian.

But glad that the hotel wasn't as bad as I feared.

Pros: friendly staff, bus right in front (daytime to Sol - 20+ minutes depending on traffic), Metro a 10 minute walk, plenty of restaurants in the vicinity, supermarket and ATMs in same block, part of a residential area (which was safe even when my girlfriend and i returned around 1 am) and finally - affordable!

Cons:
1. taxis in front seem to show tourists around even when they dont ask for it (ride to Sol to Hotel Liabeny @ Sol, where I am currently staying for three days, cost euro 12 vs around 7. No traffic but the driver took us around Atocha and Prado museum, which are away from Sol. I didnt complain because i did want to see Madrid around)
2. thin walls and carpet
3. front facing rooms can hear traffic on street.

Last two are the main reasons I am giving it a 3 and not 4 star.

  • Stayed: March 2013, traveled as a couple
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Thank NYCdesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

This was the last hotel on our 9 day Cosmos "jewels of Spain & Portugal tour and was very unsatisfactory! Although the rest of the room seemed clean, the carpet had multiple stains. Our view was a rear window overlooking hundreds of apartments and a rooftop. Our floor had multiple noisy high school tour groups. The restaurant had nothing without meat and when we declined having just salad the waiter summoned what appeared to be the restaurant manager who very bluntly told us "we don't have vegetarian food"! We left and attempted to find food in the area only to encounter a television crew video taping multiple police vehicles and an army of police who were handcuffing and taking away numerous men from a bar just a few doors away from the hotel. We didn't feel safe and went back to our room without eating. We were happy to leave the following morning and would certainly not recommend this hotel to anyone. We will write to Cosmos Tours to express our dissatisfaction with their choice of Praga Hotel!

  • Stayed: March 2013
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1  Thank Juandalust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013 via mobile

We went to Madrid to Watch Man United v Madrid and we decided to stay for a week.
The downside of this hotel is the location of it. We payed €50 from Barajas Airport to the hotel and its about 20km to centre aswel. We met a few local people and used bus just outside the hotel to town really cheap €1.5.

Very clean, good size rooms floor 1 and great wi-fi (free).

Overall good hotel apart from the location if you intend to go to places..

  • Stayed: February 2013
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Thank Amahmudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013 via mobile

Arrived here with a school party triple rooms were very basic,quad room was better
Facilities were basic,bar was empty
A little out of the way for trips to Real Madrid
Cleaner was really not happy at the rooms being messy!!

  • Stayed: February 2013
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Thank Stavels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2013 via mobile

I was reprehensive when I saw a 4 star hotel offer rooms so cheaply, but the quality was very good.
The only downside to the rooms was the bad insulation which forced us to heat via AC which dried the air out completely.
The food in the cafeteria was of varied quality (hamburgers were good, pork chops were awful).
I have to stress that the value was amazing for the little money we paid.

Thank Phlexonance
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Praga

Address: Calle Antonio Lopez 65, 28019 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#174 Luxury Hotel in Madrid
Price Range: $66 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Praga 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Praga Hotel Madrid
Hotel Praga Madrid

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