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“A pleasant surprise”

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Petit Palace Preciados
Ranked #120 of 436 Hotels in Madrid
Certificate of Excellence
Manchester
Level 6 Contributor
112 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“A pleasant surprise”
Reviewed November 5, 2013

Driving through Spain and for the night in Madrid we wanted a central location at a budget price - this ticked all the boxes, downside is car parking which is one street over and just a 3 minute walk but with Hotel discount it was still 25 Euros for the day.

Room was a good size and had free wi-fi and a built in laptop if you hadn't brought your own, Breakfast was fairly basic. Position excellent and at side of El Corte Ingles and handy for other shops, bars and restaurants all within walking distance as are a lot of the attractions to visit.

Recommend it

Room Tip: We had room 309 which faced the front and was a good size with an above average sized bathroom but...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Martin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura C, Gerente at Petit Palace Preciados, responded to this review, November 13, 2013
Thank you for your very complimentary review of High Tech Hotels. We are glad to hear you have enjoyed our rooms and services.
I look forward to meeting you upon your return.

Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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852 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
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Stockton
Level 4 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 25, 2013

We have stayed here eight nights over two different trips. It is one of the better and most convenient locations in the city. A very helpful staff and good breakfast upstairs(a little pricey but worth it if you want a large meal before heading out for the day).

Close to shopping, metro, restaurants and cafes.

Would recommend to all.

Stayed November 2012, traveled as a couple
Helpful?
Thank Gladys67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura C, Departamento de Venta On Line at Petit Palace Preciados, responded to this review, October 28, 2013
Dear Guest,
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
It is very nice to hear that you were here before and that you will come back. I am glad to read that you were happy with our rooms and our services.
Hope to see you again very soon.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 6, 2013

This is a great little find. Just 2 blocks off the Puerta del Sol, the center of Central Madrid, this small hotel was perfect for us. Rooms are modest in size, (the bathrooms very small) but adequately appointed. The breakfast buffet, on a roof top terrace, is hearty and modestly priced. WiFi is free, but somewhat erratic (not a problem....you're on vacation, right?) And even though there was plenty of street noise below, closing the veranda doors blocked out noise. Front desk staff is knowledgeable and helpful. This is a modestly priced hotel that does not cater to big tours, hence no worries about crowds at the breakfast buffet. Perfect location,short walk to the metro, decent price, great for travelling families....I would definitely stay again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mjs1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura C, Departamento de Venta On Line at Petit Palace Preciados, responded to this review, October 21, 2013
Dear guest,
Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location, room size and bath items were to your liking. We will pass along your praise to our entire staff.

We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the aim of improving.
We apologize for any inconvenience that you might have experienced as a result.

Ultimately, we work to please our guests and their opinions are what always guide us in doing so.
We are at your complete disposal for anything you may need.

Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut, California
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 27, 2013

The location of this hotel is great! Its a couple minutes walk to Puerta del Sol a famous plaza in Madrid, restaurants, shops, red bus stop(bus city tour) and metro. The rooms are small but decent and clean compare to the other hotels around the area. The staff are very helpful too.

If you come by car they give a discount to certain parking structure, just make sure you ask what or where is the parking structure. For those who don't know the price of the parking in Madrid per day is around half of your room rate so it will really help if you get a discount.

I will definitely stay here again and recommend this hotel.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dannie65_95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura C, Departamento de Venta On Line at Petit Palace Preciados, responded to this review, October 21, 2013
Dear guest,
Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location. We will pass along your praise to our entire staff.
We are at your complete disposal for anything you may need.

Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 8, 2013

We have stayed at the Petit Palace hotels, several times before, including this hotel when it was first opened. The location cannot be beat, as it is at the Puerta del Sol and Grand Via. You can basically get anywhere in Madrid you like via the metro. The hotel is also walking distance to Chueca, which is very nice.

The breakfast is fantastic, and located on the roof-top. You are also walking distance from the El Corte Ingles Gourmet Experience, which should not be missed.

I would state that the hotel is beginning to show it's age, an in of a makeover. The rooms were still nice, very clean, but you could see that the hotel was starting to show it's age.

Room Tip: All the rooms seem to be good, but if you want less noise, you might ask for a room on the backside...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank TW747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura C, Departamento de Venta On Line at Petit Palace Preciados, responded to this review, September 21, 2013
Dear guest,
Thank you very much for choosing us and for sending us your feedback regarding your experience in our hotel. We are pleased to know that our location as well as the treatment you received from our staff, were all to your liking. That our guests have a good experience with us is surely our reason to be and what we work for day after day in our Petit Palace Hotels.
We regret, however, that you were not entirely pleased with specific aspects of your stay and inform you that we will bear close in mind your opinions in order to continue improving our service.
Ultimately, we work to satisfy our guests and their opinions are what always guide us in doing so.
Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seville
Level 4 Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 30, 2013

we stayed for a night only. We took a family room which was ok. It was clean, and considering that most hotels in the tourist area are no good, this one was a nice surprise.

We also had a laptop in the room and good wifi signal, so the kids were happy. The hotel is very close to Puerta del Sol and Gran Vía, so it's quite convenient. We only had a few hours to stay in Madrid, so it's a great choice if you want a clean place with a little retro look, and not too far from the places worth seeing in Madrid.

But the best thing about this hotel was the staff. Always with a natural smile on their faces, willing to help and making you feel at home. So my highest score will be for them!

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank JuanJoseSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level 6 Contributor
107 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 9, 2013

This is very nice hotel right in the center of Madrid. I stayed at Petit Palace Londres for 3 nights and was very happy with my choice. The location is great: just two minutes to puerta del sol and 5 minutes to Chueca. Very good.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marooned2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petit Palace Preciados

Property: Petit Palace Preciados
Address: Calle de Galdo, 2, 28013 Madrid, Spain (Formerly Petit Palace Londres)
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #120 of 436 Hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Preciados 3*
Number of rooms: 57
Official Description (provided by the hotel):
Welcome to the Petit Palace Preciados! A charming city hotel found in the heart of Madrid City Centre - a truly privileged location right next to the famous Puerta del Sol, Royal Palace and Gran Via. Superbly located in the most commercial area of Madrid, between Preciados and Carmen street, one of the most charming hotels in the area is to be found, the Hotel Petit Palace Londres of three star category. ... more   less 
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Also Known As:
Petit Palace Londres Madrid
Petit Palace Londres Hotel Madrid

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