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“Good spot”

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Ayre Gran Hotel Colon
Ranked #156 of 438 Hotels in Madrid
Certificate of Excellence
Belgrade, Serbia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good spot”
Reviewed July 8, 2014

Nice hotel, near beautiful Retiro park. Bus station in front of the hotel, metro two minutes walk. Staff is helpfull, very polite. Breakfast is good, pleanty of options. Hotel is for business people the best choice, but I enjoyed it with my friend also. Wifi always available for free. No windows can be opened in the room, unless you ask the service to do it for you. This can make claustrophobic effect, but you can always solve the problem with reception. No other objection I can made. Very satisfied with the choice. Taxi to airport costs 30 euros from the hotel plus luggage 6.5 euros extra. Recommendation!!!

  • Stayed June 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank RujaLala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, July 13, 2014
Dear customer,

Thank you very much for your lovely review about your stay with us.
We are delighted that your experiencia was a success, so we hope to see you again,

Best regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,652 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
1 review
Reviewed July 6, 2014 via mobile

This hotel was very clean and the front desk staff were helpful. Easy walk to the Metro and about 10-15 minute walk to Retiro Park. I would recommend this place to anyone looking for a nice hotel. A few local taverns across the street were a nice way to end the night.

Stayed July 2014
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, July 7, 2014
Dear Richard,

Thank you very much for such a lovely review.
We are glad that you have had happy experience with us.
Hope to see you again,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Level Contributor
290 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed July 2, 2014

This hotel is a modern 4 start hotel located around a 45 minute walk to the Palace.

It’s quite close to Retiro Park, just a 10 minute walk, on a side note the park is definitely worth a visit!

The reception area is modern and the staff very helpful.
Our check in was a little slow, though more down to the tour guide than the staff!

We were given a disabled room, which was quite large.
The décor in the room is clean and modern.
The room had a TV, safe, a minibar with just two complimentary bottles of water, and good effective air conditioning.
There was plenty of space in this room for our suitcases, and though the wardrobe space is large, the hanging part is useless, as it is really narrow.

The bathroom was large, and being a disabled room there was no bath, just a large open shower area which for us meant the rest of the bathroom got soaked as there is no screen.
There’s complimentary shower gel and shampoo.
Towels are changed daily on request.
The lighting in the bathroom wasn’t great, as the tiles are very dark.

The hotel has a small gym adjacent to reception, with just a handful of equipment, two treadmills, a multi-gym and weights, open 7am to 11pm.
The gym did have a very strong smell, perhaps expected but it really lingered in there.

There’s a garden areas with an outside bar, though there was a private party on during our stay, it looked a nice relaxing spot.
The indoor bar is part of a café/bar open to the public, and was quite busy so service wasn’t very quick. Two medium sized Sangria cost 10 Euro.

Our tour group had the evening meal in a restaurant overlooking the garden.
This was very clean and well appointed. The food quality was ok, a set menu for our group, A tuna/potato ‘cake’ with king prawns, chicken with chips (a small portion), and a ice cream cake – see photos.
There were bottles of still water on the tables. A glass of wine cost 3 Euro.

The breakfast room was on the lower floor, below reception, served 7 until 10am.
The room was very busy at 8 am, and food did keep running out, though the staff were running around trying to maintain the food levels.
There was a small but varied selection, all the usual buffet items.
There was just one rotary toaster, and two coffee machines.

The hotel was particularly busy as we stayed on the Kings coronation!

Room Tip: Judging by some other reviews I guess some rooms have been refurbishes. We has a room on the second...
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liveyourlifebefree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, July 6, 2014
Dear customer,

Firs of all, thank you very much for your kind comment about us.
We are delighted that your experiencia was a success.
We look forward to seeing you again,

Kind regards,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 22, 2014 via mobile

We have been in this hotel this weekend with a great price. The hotel looked really nice and the people in the reception desk was really kind.

The worst was the room. The air conditioning unit in auto mode make an very loud and annoying noise. The mattress was very thin and really hard.

In the morning we had a breakfast in the cafe and was awful either the service and the food.


Definitely this hotel could have 2 stars 3 at most.

Stayed June 2014, traveled with friends
Helpful?
Thank ethervoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 22, 2014 via mobile

Near Retiro park, great hotel the staff is very helpful with any questions you have! One block from metro station to take you anywhere. Must take a walk in the park during the morning hours before it gets too hot. There are two hotels and they are connected.

Stayed June 2014, traveled with friends
Helpful?
Thank RieRie713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, June 28, 2014
Dear customer,

Many thanks for your comment about us and for choosing our hotel for your stay in Madrid
Hope to see you again,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piaseczno, Poland
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 17, 2014

This hotel consists of two buildings, so one has to make sure where to meet while fixing an appointment. Rooms vere nice, but not very big, well equipped. Breakfast buffet was ok, but the breakfast room was overcwroded and the service too slow.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janusz_Zebrowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayre Hoteles A, Social Media Manager at Ayre Gran Hotel Colon, responded to this review, June 20, 2014
Dear customer,

Thank you very much for your comment. We note what you say about our breakfast service to improve and offer our best service in future occasions.
Yours faithfully,

Lucía López
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
49 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 13, 2014

A big hotel at a residential area far from Madrid center.
A metro station is in a short distance from the hotel and you can also always find a taxi at the front of the hotel.
The room's cleanliness and maintenance have to be better and to get more attention.
You can find the pictures of the poor house keeping.
The bed sheets were replaced only after 4 nights even the fact that they got dirty by blood from my leg.
Breakfast was nice but the dining room floor and the chairs were not clean.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ayre Gran Hotel Colon

Property: Ayre Gran Hotel Colon
Address: C/ Pez Volador 1-11 | Av del Doctor Esquerdo 117-119, 28007 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#93 Romantic Hotel in Madrid
#101 Business Hotel in Madrid
#104 Family Hotel in Madrid
#107 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ayre Gran Hotel Colon 4*
Number of rooms: 362
Official Description (provided by the hotel):
The Ayre Gran Hotel Colon is located near the Paseo de Arte and the famous Retiro Park. In addition to its superb location, the hotel offers 359 modern rooms each with a fully-fitted bathroom, air-conditioning, and internet connection. Most rooms have a terrace and are WI-FI equipped. Guests can also enjoy 3 restaurants, a bar, conference rooms, gym, hairdresser, sauna, and private garage. An expert team of professionals specializes in organising meetings, conventions, and banquets. ... more   less 
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Also Known As:
Ayre Gran Madrid

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