The only thing that turned me off about the hotel was the fact that when I arrived they tried to do a bait and switch. I also noticed them doing that to almost every guest.
They advertise a nice building and pictures shows that. When you arrive, they check you in and at the end they say, 'we're remodeling and the stairway to the other side is close, so we will take you around. Immediately I knew something wasn't right. I was taken to an old and run down and not very clean building adjacent to the nice one. I refused to be there and they took me back to the building and ended up giving me a nice room. The aggrevation when you arrive after a long trip from US is that last thing I needed.
The manager and staff were friendly otherwise and the breakfast Buffet was excellent. Just watch out for the bait and switch. I saw other guests who were also very upset about this practice. Just say no.
- Official Description (provided by the hotel):
- The Hotel Exe El Coloso, of four stars, is located downtown Madrid, between Gran Via and Callao. The hotel has 133 rooms with plasma TVs, free Wi - Fi, minibar and bathroom. Some rooms have a terrace and sloping ceilings. A breakfast buffet is served every morning and there is a parking available (with an extra charge) for the clients of the hotel. ... more less
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- Also Known As:
- El Coloso Hotel
- El Coloso Madrid
- Hotel Coloso