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“Comfortable hotel in great location”

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Vincci Capitol Hotel
Ranked #182 of 440 Hotels in Madrid
GreenLeadersBronze level
Reviewed April 21, 2014

Spent 3 nights here in March. Room small but comfortable, Nice breakfast and friendly staff. Very convenient for metro and also for walking to the sights of Madrid. I would recommend this hotel to anyone coming for a short city break

  • Stayed: March 2014, traveled as a couple
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3  Thank Islayskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this reviewResponded April 24, 2014

Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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239 - 245 of 1,549 reviews

Reviewed April 15, 2014

Good price to quality ratio. Nice rooms with interesting sensual decor from 30's. Lobby was small and not very promising, but it got better when you went up with glass elevators and the room was good. I liked the 7th and 9th floor senic patios. Breakfast was a little expensive, esspecially as they charged half also for our 4 year old. Service was ok too.......

  • Stayed: April 2014, traveled with family
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Thank Erkki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2014

This was just a wonderful trip, and I really could not fault it.
The room was fantastic, the service inpecible, and the staff unbelievabley helpful.
I will definitely be coming back.
Amazing, thank you so much!

Room Tip: The Junior Suite was superb!
See more room tips
  • Stayed: April 2014, traveled solo
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Thank Tudluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this reviewResponded April 14, 2014

Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
65
Reviewed April 4, 2014 via mobile

Upon arrival the receptionist greeted us with a big smile and immediately got an upgrade in the room. Which had the most amazing views over the gran via and very clean with a kingsize bed. Was a good location very central easy access to the attractions. Staff friendly and helpful giving us tips on places to eat and drink in the evening. Only critic is the hotel food and drinks were slightly overpriced.

Stayed: May 2013, traveled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this reviewResponded April 14, 2014

Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

Stayed in a double room for one night. This place has amazing views of Gran Via and Callao Plaza. Our room had wrap-around windows which made for fantastic sunset and sunrise viewings. The room was spotless, spacious and the king bed was comfortable. The only negative was that the room was a little cold and weren't able to control the temperature of the room. Apart from that it was a great stay and staff were very friendly. It's a great location for a weekend visit, as it's right in the middle of the city, close to all public transport and also there are always taxis right outside.

  • Stayed: February 2014, traveled as a couple
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1  Thank NoMapNoWorries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this reviewResponded March 31, 2014

Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We regret that the room's temperature was unpleasant for you. In this respect, we wish to indicate that the hotel's climate control system operates throughout the whole year with cooling or heating, depending on the weather conditions at each moment. It functions individually for each room, so that the customers can adapt the temperature to their tastes and preferences. We are sorry if you were not properly informed about this.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

Wife and I went with friends to celebrate wedding anniversary and do some sight seeing and gallery visits. Excellent hotel, with high standard of rooms and fantastic breakfast. Very friendly staff, fine lifts, clean high quality rooms, marvellous location for Madrid art galleries (Prado and Rein Sofia), central features and links to surrounding towns. They even spotted it was my birthday and champagne and chocs awaited us in room one evening!

Stayed: March 2014, traveled with friends
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this reviewResponded March 31, 2014

Dear guest,

It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

Stayed at this hotel for three nights. Would rate it 3 and half stars. It is in heart of city, metro station steps away from this hotel, many shopping and restaurants at walking distance, make it a good option.

  • Stayed: January 2014
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Thank Naradmuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen_VincciHoteles, Atención al Cliente at Vincci Capitol Hotel, responded to this reviewResponded March 19, 2014

Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Capitol Hotel

Address: Calle Gran Via 41, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites
Hotel Style:
#21 Green Hotel in Madrid
#71 Business Hotel in Madrid
#106 Romantic Hotel in Madrid
#130 Luxury Hotel in Madrid
Price Range: $114 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vincci Capitol Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
In the heart of Madrid: the Hotel Vincci Capitol, located right on the Gran Vía and Plaza Callao. It is a building symbolic of Madrid’s “Art Deco” civil architecture. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, Cines Capitol. ... more   less 
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Also Known As:
Vincci Madrid

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