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“Hotel in the centre which is the centre of excellence” 5 of 5 bubbles
Review of Vincci Capitol Hotel

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Vincci Capitol Hotel
Ranked #167 of 444 Hotels in Madrid
Winchester, United Kingdom
1 review
“Hotel in the centre which is the centre of excellence”
5 of 5 bubbles Reviewed August 7, 2013

I have stayed at the Vincci Capitol on 4 occasions and every time have been treated as someone special by all of the staff.

The hotel has every facility one could wish for and the service is excellent.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 8, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,433 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Hebrew first
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  • Any
English first
Newport, Rhode Island
1 review
3 of 5 bubbles Reviewed August 5, 2013

My husband and I stayed at Vincci Capitol for 4 nights. The hotel is very conveniently located to the main attractions in Madrid. The staff was kind and courteous and always willing to help. The hotel has a wonderful balcony in which you can enjoy drinks and a sunset view. There is a also a very nice bar area to relax. The rooms are clean and spacious. It was a wonderful experience!

Stayed June 2013, traveled as a couple
Helpful?
Thank stefh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 6, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 bubbles Reviewed August 4, 2013

Very nice hotel in the centre of Madrid
Best location - Gran Via - one of best streets.
Most of must-see places around the hotel
Terrace is very good and accessible - little disappointed that it was closed by 11.
Good and comfortable room
Just opposite to Metro Station
Good Breakfast.
Soft spoken English Speaking staff.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mohit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 5, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, Massachusetts
1 review
5 of 5 bubbles Reviewed August 3, 2013

Thanks to the staff at Vincci Capitol Hotel, our recent visit to Madrid to attend our son's wedding was extremely enjoyable. From our entourage's early morning arrival until we checked out, the staff was courteous, helpful and showered us with Spanish hospitality.

Our room was immaculate, spacious and afforded an excellent view of the city. The housekeeper's cheery, "buenos dias", greeted us each morning. The front desk personnel directed us to convenient metro connections and tutored us with a few Spanish words that were helpful. The tapas served at the pre wedding dinner were delicious and the servers very attentive.

We have recommended your hotel to our friends and family. We know, if they visit Madrid, they will enjoy the same great experiences that we did.

Mucho gracias, amigos, William R. Gallagher, Sr. & Gayle Farley

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WGAL2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 5, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
1 review
5 of 5 bubbles Reviewed August 2, 2013

It is a very nice hotel in the center of Madrid, walking distance from all the must-see places in Madrid. Rooms have amazing views from Gran Via, the terrace is great place to hang out at night. The staff is really nice, very helpful. You wont be disapointed if you make this place your destination,

Room Tip: Ask for a high room, the views are just awesome!
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LFH976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 3, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
2 reviews
5 of 5 bubbles Reviewed August 1, 2013

The Vincci was extremely accommodating to a large wedding party from the US, courteous, polite, and professional. We had a great time. The hotel is in a prime location and accessible to a variety of tourist destinations. I would recommend the Vincci to anyone who is traveling to Madrid.

Room Tip: No pool or gym. Ask for a city view. Double beds are two twins pushed together but still comfortab...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Liz V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 3, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 1, 2013

I spent 5 nights in the Vincci Capitol and enjoyed it very much. The room was a decent size with a comfortable bed and cold air conditioning. My girlfriend and i asked for a room with a view and they put us in the 11th floor where we had an amazing view of the city. The best part of staying here is the location. Right on the Grand Via and walking distance to a lot of points of interest.

Room Tip: Ask for a room with a view
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jestronzero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Capitol Hotel, responded to this review, August 3, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Capitol Hotel

Property: Vincci Capitol Hotel
Address: Calle Gran Via 41, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites
Hotel Style:
#71 Business Hotel in Madrid
#106 Romantic Hotel in Madrid
#114 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vincci Capitol Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
In the heart of Madrid: the Hotel Vincci Capitol, located right on the Gran Vía and Plaza Callao. It is a building symbolic of Madrid’s “Art Deco” civil architecture. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, Cines Capitol. ... more   less 
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Also Known As:
Vincci Madrid

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