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Reviews (1,377)
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All reviewspalos de la fronteraminute walknice hotelclose to the train stationwithin walking distancereina sofiabreakfast buffettapasatochaspaintoothbrushacretirominibar
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Reviewed January 5, 2013

My wife and I spent four nights at this hotel paying an average of $90 per night (with taxes included), prepaid on Priceline. It's located about a ten to twelve minute walk from the Atocha station if you know where you're headed. Unfortunately, when we arrived in Madrid, it was dark and raining slightly, so we took a taxi. The cost was 6.3 euros.
Our room was very nice, clean, quiet, hot showers, good water pressure, fluffy towels, and a minibar which we used to keep our own store bought beer and water.
The front staff were all extremely friendly, professional, and attentive. Check in and check out went smoothly with no issues at all.
On the negative side, the hotel only offers pay wi-fi access in the room. They offer free wi-fi only in the lobby and only for an hour for cheapskates like me. We stayed at five other similarly priced hotels during our vacation in Spain and this was the only one that did not offer free in-room wi-fi.
Another negative is that not only is the hotel located a bit of a walk from the train station but there are no stores or restaurants until you are almost there. So, if you need to something like a bottle of water, you have to decide whether to take a 20 minute round trip walk or pay for the more expensive hotel water.
Overall, this is a nice hotel, that offers a trade off for budget travelers. It's cheaper than being closer to Plaza del Sol but you have to pay for it with the walking distance to the Metro and 1.5 euro per person each way fare to get there.

Stayed: January 2013, traveled as a couple
6  Thank ka7890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javiergrao, Guest Relations Manager at Rafaelhoteles Atocha, responded to this reviewResponded January 8, 2013

Dear guest:
Thank you for choosing to stay at the Rafaelhoteles Atocha. It is wonderful to learn that we covered your expectations and provided you with attentive service. We are disappointed to read that you did not enjoy the wifi service, but we can inform all our guests that from next month the wifi service will be free in all the hotel rooms.
It is our comitment to meet our guests expectations and we appreciate very much your comments for actions to be taken in the future.
Best regards.
Javier Grao
Guest Relations
Rafaelhoteles

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2012 via mobile

The hotel is not very close to the center, not too far either but you need to walk at least 20 minutes to arrive there. The room where I stayed had air conditioning/heater but was not working. The first night the Internet connection was not working either and the next days was extremely slow. The rooms were clean but some parts were old and without maintenance.
The staff was nice, and my days in this hotel were ok but I think that there are other good options in the city for the same price, however, in the zone all the other options are more expensive, so if I would need to stay around with the same budget I would need to think about it. The meeting room service, is better than the rooms

  • Stayed: November 2012
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2  Thank Just_the_Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

We stayed here for two nights in December 2012 and had excellent service. It is located near to the train station and is about a 5/10 minute walk to the Metro. We didn't have breakfast so can't comment but it was €15 per person

  • Stayed: December 2012, traveled as a couple
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Thank MBLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

We found this hotel in a secret hotel website (www.hotelminuto.com lists it as the only Atocha area hotel with 4* for 39 EUR), so the price was really cheap and the hotel is within a 7 minute walk from Atocha train station.

Nice 4* hotel with nice room and efficient staff. we were on the 1st floor, and there was a lot of noise from the patio at the back of the hotel. The room service from next door was extremely noisy at 9AM the following day.

Room Tip: Ask for a quiet room
  • Stayed: November 2012, traveled with family
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1  Thank InakiIzaola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

  • Stayed: November 2012, traveled as a couple
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