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“just lovely”
5 of 5 bubbles Review of Tryp Madrid Centro

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Tryp Madrid Centro
Ranked #265 of 444 Hotels in Madrid
GreenLeadersSilver level
Oakland, California
Level Contributor
176 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“just lovely”
Reviewed July 26, 2013 via mobile

echoing the previous reviewer, the location could not be better, the room was the largest we had in europe with very comfortable beds, the bathroom was large, very functional, and even elegant, the wifi worked perfectly, and the front desk staff was excellent (especially the guy who advised us to make our return reservation on-line rather than at the hotel
directly for a better price!). we did not have breakfast at the hotel so i can't comment.

in short, this hotel was the least expensive and the nicest we had in our 3 country trip.

Helpful?
1 Thank Monica94601
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JOAQUIN G, Director de Recepción at Tryp Madrid Centro, responded to this review, July 28, 2013
Dear guest,

Reading your excellent review is a really wonderful way to start the day. For us is very important that you were so conformable in your room as your positive opinion about our staff. I will transmit them your kind words. Please, let us know when you visit Madrid again. We are looking forward to welcoming you again!

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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915 reviews from our community

Traveler rating
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    390
    257
    70
    48
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Spanish first
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English first
Jakarta, Indonesia
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 24, 2013

Pros:
- Comfortable bed.
- The curtain worked so well. It kept the room completely dark even when it was super bright outside.
- Polite staff. They respected our "do not disturb" sign.
- Working internet.
- Working AC.
- Safety deposit box inside the room.
- We saw dirty marks on the wall, but other than that, the room was pretty clean. If you don't pay that much attention to the wall, the marks weren't so visible.
- Great location. Close to the metro and lots of food options.

Cons:
- Pillows weren't that comfortable.

Neutral:
- Ambulance sound could be heard regularly, but it wasn't that bad. We were still able to sleep peacefully.

Tips:
- For cheaper food options, there were plenty chinese restaurants one block away from across the street.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank felicia_alvita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOAQUIN G, Director de Recepción at Tryp Madrid Centro, responded to this review, July 26, 2013
Dear guest,

Thank you very much for your excellent review. I am really glad that you were so comfortable in your room. Your kind words engage us to keep on working hard to meet all our guests’ expectations. Please do not hesitate to contact us for your next visit to Madrid and we will provide you with extra pillows and our new “Own the City” routes.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 14, 2013

I was extremely pleased with this hotel. For a 3 star property it definately met with my expectations and went beyond! Especially when comparing with other 3 star properties I have been to. The hotel had a very modern airy simple design it is actually next door to another tryp and I think we share facilities. I got an excellent rate of 60 euros with a view of the city, which in my opinion was worth it (for 6 euros more), although my husband said he heard ambulances police which is pretty common in such a busy street etc..but it had a double door to the balcony so I didn't notice the noise. The room although on the smallish size was pretty nice and the bathroom very new and it had a hair dryer and shampoo and other bathroom necessities. The breakfast buffet was great, many types of juices,eggs. Cereals pastries etc... Definitely enough to satisfy.
The staff was correct and professional. And the location great, right in the gran via, easy to walk around the center of madrid and the theaters. also another plus for us was that they had a 30% discount at the parking in the street behind the hotel, so instead of 35 euros we paid 22 euros. (but just check with hotel for updated price) I will definately stay again if i go to madrid!

Room Tip: our room was 806 and had a city view and balcony
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pitufala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOAQUIN G, Director de Recepción at Tryp Madrid Centro, responded to this review, July 15, 2013
Dear guest,

Thank you very much for choosing us and for your excellent review! It is a pleasure for the Tryp Madrid Washington´s team that you had such a wonderful experience with us due to our comfortable rooms, kind staff and varied breakfast. Your words are very important for us and engage us to keep on working hard to meet all our guest expectations. Please do not hesitate to contact us for your next stop in Madrid. We are looking forward to welcoming you again!

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 15, 2013

My sister-in-law and I stayed at the Tryp for 2 nites at the end of April, 2013. The location could not be any better! The hotel is right on "La Gran Via", the main avenue. Everything you need is just outside the door and you are within walking distance to restaurants, shopping, entertainment, etc. El Palacio de Jamon is right next door and makes excellant "cafe con leche", sandwiches and pastries. We were given a very clean, nice sized room with 2 VERY comfortable twin beds, great pillows, and a very nice and roomy bathroom on the 7th floor. There was A/C in the room, however, the weather was so beautifully cool that we just opened the window and enjoyed the cool breeze. The room faced a side street that did get a little noisy at night, especially since we slept with the window open. The only issue we had with the room was that it smelled of cigarette smoke, however, leaving the window open while we were out aired the room perfectly!
The breakfast room was a few floors down and was really good! The folks that work in the breakfast room were very friendly and helpful. Great coffee machine and a really nice variety. There were even eggs, bacon & sausages. I would have eaten them, however, they looked to be all undercooked. Seemed to me like they may have been steamed and not actually cooked on the stovetop. Bacon & sausages really need to be browned and not steamed.
The front desk staff were all very friendly and helpful, with the exception of 1 lady. All in all we would definitely stay here again!

Room Tip: Ask for a room on one of the upper floors.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ritza121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOAQUIN G, Director General at Tryp Madrid Centro, responded to this review, May 17, 2013
Dear guest,
First of all I would like to thank you for your kind words about Tryp Madrid Washington. Actually our location is one of our best actives, close to the main city attractions. It´s a pleasure for us that you got the best of our clean and confortable rooms, varied breakfast and friendly staff. Your complete satisfaction is our most important goal! Please do not hesitate to contact us for your next stay and we will prepare a quieter and non-smoking room for you.
Best regards and come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2013

The location is excellent. You can go everywhere walking. Clean. Good service. I would recommend it. Room was clean and in a good condition. We did not used the a/c because the weather was really good and we opened the window.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WandaVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOAQUIN G, Director de Recepción at Tryp Madrid Centro, responded to this review, March 16, 2013
Dear guest,

I would like to thank you for sharing your nice comments about our hotel at Tripadvisor. They encourage us to continue making our best for our guests´ satisfaction. It is a pleasure for the whole Tryp Madrid Washington team that you had a nice experience in our hotel and we are look forward to welcoming you again soon!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vitoria-Gasteiz, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2013

Terrible experience, cant believe that is part of the Melia hotels, this is worst than a 2 star hotel, no free internet, wifi in the room that does not work. Front desk personnel that work in the afternoon have no education, you come in the hotel and say good afternoon and no one answers you. No refrigerator in the room can believe that in 2013 a hotel can be so behind with the free things that you get in any hotel. I would not recommend this hotel to anyone.

Room Tip: Sorry I did not like this hotel at all.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOAQUIN G, Director de Recepción at Tryp Madrid Centro, responded to this review, March 4, 2013
Dear Monic,
Thank you for your valuable review about our hotel that will help us to improve everyday. I will take note of your comments about our staff and I will transmit them to the whole team as our guests experience is our most important aim. With reference to internet connexion, wifi is free and available in all the rooms and common areas; we apologize if you had connection problems. Finally, about the cold air condition I would like to explain that the hotel has it available during the warm months and central heating during the cold ones, being always possible to switch it off for our guests comfort. Please do not hesitate to contact us if you require more information or for future stays, you will verify the improvements.
Best regards,
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Travelers are raving about these Madrid hotels

New York
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 25, 2013

We spent 7 nights at the Tryp Washington, the room was comfortable and breakfast was not abundant. Reception very helpful, small but convenient, located near Plaza de Espana in Gran via, easy access to mayor sights. Walking to Puerta del Sol and Plaza Mayor. I will come back in the future

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clama4817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOAQUIN G, Director de Recepción at Tryp Madrid Centro, responded to this review, February 27, 2013
Dear Customer,
First of all thank you for taking the time to write your review on Tryp Advisor, and as you know our strengths is the location, situated in the Gran Via, in the center of Madrid, and although the reception is small and we need more space, our staff is always available to our customers.
We hope in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tryp Madrid Centro

Property: Tryp Madrid Centro
Address: Calle Gran Via 72, 28015 Madrid, Spain (Formerly Tryp Madrid Washington Hotel)
Phone Number:
Location: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Fitness Center with Gym / Workout Room Wheelchair access
Hotel Style:
#15 Green Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tryp Madrid Centro 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Tryp Washington Hotel Madrid
Tryp Hotel Washington
Tryp Hotel Madrid

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