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“The perfect hotel!” 5 of 5 bubbles
Review of Hotel Atlantico

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Hotel Atlantico
Ranked #19 of 444 Hotels in Madrid
Certificate of Excellence
Melbourne, Australia
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“The perfect hotel!”
5 of 5 bubbles Reviewed July 11, 2014

The Atlantico is how every hotel should be! We stayed as a family of four (in two rooms) for three nights. The location is perfect, right at the heart of Madrid and close to the major museums, shops and restaurants. The service is very friendly and the front desk staff could not do enough to make us feel at home. Free and fast wifi throughout the hotel. The decor of this hotel is luxurious without being too formal. On the 9th floor is a gorgeous terrace and a large indoor bar with big overstuffed sofas, perfect for relaxing or a pre-dinner drink. The rooms themselves are huge, with top-spec large bathrooms, seating areas, king size comfy beds and complete blackout for the lights keepers among us (that's me!). Big TVs, lots of subtle lighting and remote control window blinds. The housekeeping was impeccable. Breakfast is buffet-style and it offers a wide range of cereals, cooked food, cheese, meats, pastries, fruit, yoghurts etc. Also cava (champagne) features in the buffet, should you feel like starting the day with some fizz! The only slight problem I can find with the Atlantico is that it can be noisy at night. Our rooms were at the back of the hotel facing the inner courtyard. here there seem to be some private apartments and there was quite a lot of noise from the residents and from a barking dog down in the courtyard. But the hotel itself is perfectly quiet inside, with heavy doors and good sound-proofing. We loved our stay here and highly recommend the Atlantico to any families staying in Madrid!

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OffWeGoOnATripAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, July 15, 2014
Dear OffWeGoOnATripAgain.

Thank you for your in-depth review of The Hotel Atlantico and for your recommendations.

Reading such a wonderful report of our service and facilities is a real pleasure. We are delighted to read that we met all expectations.

Thank you again and hopefully we shall be able to welcome your return.

Yours sincerely,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,277 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (572)
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English first
Houston, Texas
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 11, 2014

While the ground floor lobby of this hotel is pretty underwhelming, you get a lot for your money at the Hotel Atlantico. The rooms have comfortable beds, are well lit, have safes and good closet space. The marble bathroom is impressive: great showers, good amenities, double sinks. The top floor lobby and outdoor porch makes up for the nondescript lobby on the ground floor.

While Gran Via is not the prettiest of streets, the location is centrally located and convenient to major attractions and Chueca (Madrid's gay neighborhood). Only complaint was that we were never able to get our laptops to connect to the wireless although I was able to get wi-fi service for my phone.

Room Tip: Since Gran Via is pretty loud, opt for a higher floor.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank ChrisTocino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, July 15, 2014
Dear ChrisTocino.


Thank you so much for taking the time to give us your valuable feedback following your recent stay with us. Whilst I'm pleased to note that we fully met your expectations in terms of service and product consistency I am very sorry to read of the difficulties you experienced with our internet service. Honestly we have not received complaints from other guests, but I apologize that you can no longer connect.

We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion.


Faithfully yours,
Eva Garcia
Assistant Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 11, 2014

We stayed for three nights and wished it was more. This is a fantastic hotel right in the heart of the action in Madrid. Our room was super with a balcony over looking Gran Via - we were with our 5 month old baby son, we all had great sleep and the hotel provided a baby crib which was excellent and was ready on arrival. The buffet breakfast is very good and has an amazing range of options and great value at 10 euros.
Overall this hotel amazing value- the hotel is very clean, great service, good quality and very friendly and helpful staff. Next time in Madrid we will defintely be going back

Room Tip: Choose a superior room
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ElCalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, July 15, 2014
Dear ElCalin.

Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you and your family, included the baby, enjoyed your stay with us and our location directly in Gran Via street, only to a few minutes from the main sights of the city. I am most pleased of all thought that you enjoyed our service which is what we work hardest at.

We very much look forward to welcoming you back at Hotel Atlántico next time you visit Madrid.

Warmest regards,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sidcup, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

We stayed at the Atlantico about 14 months ago and decided to return with relatives. When you recommend a hotel to others you are always thinking 'will it still be the same... Will they like it as much as we do?' The Atlantico was as fantastic as before. Friendly and efficient staff who really made us feel welcome. The hotel was spotless and with those little touches, such as turning down the sheets in the evening and chocolates left on the pillow in little golden bags. I know our relatives were as pleased as we were with this hotel. It is a gem! We are already planning another visit to Madrid, just to stay at the hotel!

Room Tip: All the rooms are good.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WendyandRon2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, July 11, 2014
Hello WendyandRon2014.

Glad to hear that your stay was as pleasant as that of 14 months ago! Your compliments of the Hotel Atlántico are greatly appreciated. To convey a genuine feeling of being in a home from home is exactly what we strive for so I'm delighted that you felt we delivered on this for you.

Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return very soon.

Warmest regards,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 8, 2014 via mobile

Such an excellent hotel, so central, close to everything and right in the best part of Madrid. Very friendly staff, always helpful, nothing was too much for them.
9th floor for drinks at sunset is lovely, your have your own barman and so private, to wind day after a busy day of what ever you have done.
Fantastic grand breakfast, and the rooms are very good inde so pleased we chose to stay there

Stayed July 2014
Helpful?
1 Thank Colin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, July 11, 2014
Dear Colin J,

Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. Thank you also for your mention about the barman and the 9th floor. Your comments about the breakfast are also appreciated.

We really hope there'll be another chance to have you all here soon.

Kind regards,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
107 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed July 8, 2014

This hotel is situated in the busiest area of Madrid close to the sights and the shops. We could easily walk to Puerta De Sol, Plaza Mayor, Place de Espana and Palacio Real. It is very close to 2 metro stations. Traveling on the metro was easy, the ticket machines had an English option and were simple to operate. Gran Via is busy night and day, be prepared to walk everywhere accompanied by hundreds of others. The hotel is quiet, with large rooms and an opulent bathroom. The breakfast buffet is OK for €10 each.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank SweetpeaOlive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, July 11, 2014
Dear Wlsh, 2255.

Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted to hear that you enjoyed our location directly in Gran Via street, only to a few minutes from the main sights of the city. Thank you also for your comments about your room, bathroom and breakfast.

We very much look forward to welcoming you back.

Kind reagards,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 7, 2014

Currently staying (until 12 July) and I have to say very very happy with choice. It is right in the centre of everything - soundproofed rooms and zircon are a godsend at night! Staff very helpful and hotel decor is beautiful. Even a radio in the bathroom!!!! Had hear that free wifi was only in certain 'areas' of hotel but can confirm it is available in our room.

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Welsh1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, July 11, 2014
Dear Welsh,

Thank you for choosing Hotel Atlántico for your stay in July and for sharing with other travellers your kind opinion about our facilities and services.

It will be a pleasure to host you again in future.

With best regards,
Eva García
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Atlantico

Property: Hotel Atlantico
Address: Gran Via 38, 28013 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Madrid
#7 Family Hotel in Madrid
#15 Luxury Hotel in Madrid
#46 Business Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Official Description (provided by the hotel):
Hotel Atlantico offers air-conditioned rooms with free Wi-Fi. The hotel has 2 terraces with panoramic views of the city. Rooms are soundproofed and feature a classic decor. Each one has flat-screen satellite TV, a safe, minibar, ironing facilities and a private bathroom. Atlantico Hotel has an elegant cafe-bar and a daily buffet breakfast. In the area you will find a wide range of shops and dining options. Chueca District is 500 metres away and has a lively nightlife. Staff at the 24-hour reception can offer tourist information, and luggage storage is available. A free transfer to the hotel from Madrid’s Barajas Airport is offered. ... more   less 
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Also Known As:
Hotel Atlantico Madrid Centro
Atlantico Hotel
Hotel Atlantico Gran Via Madrid

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