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“Lovely staff and great location” 5 of 5 bubbles
Review of Cason del Tormes

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Cason del Tormes
Ranked #154 of 444 Hotels in Madrid
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely staff and great location”
5 of 5 bubbles Reviewed March 26, 2014

I stayed here for two nights in March. The staff were all so welcoming and were very happy to help. The location is perfect - very close to underground station and it is easy to walk to many places of note. There are some excellent small cafes and restaurants around there. I absolutely recommend this hotel. The price represents excellent value for money. I fully enjoyed this stay and would love to go back to Madrid. If I do, I will certainly stay here again.

Room Tip: We stayed at the front of the hotel but it was not noisy at all.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Liam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANTONIO R, Gerente at Cason del Tormes, responded to this review, March 27, 2014
Dear Sir: We are taking this opportunity to thank you for the comments and suggestions
you have sent us after your recent stay. We look forward to having you again
in the near future. Many thanks and best regards.
Antonio Rodriguez. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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608 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
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English first
London
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 8, 2014 via mobile

Enjoyed 4 nights' stay. Location excellent. Walking distance to many tourists attractions yet surprisingly quiet and peaceful at night. During the day the building works opposite didn't disturb us but we had a room towards the rear of the hotel.
Rooms a bit tired but clean and comfortable. Reception foyer pleasant with PCs available for guests to use. Dining room and breakfast good.
Hotel staff helpful and friendly. We would have liked a kettle and tea/coffee making facilities but would definitely recommend for a short stay.

Stayed March 2014, traveled with friends
Helpful?
1 Thank HFG10AO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth England
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 23, 2013

We stayed for three nights, during our stay the building opposite was beginning demolished, we started out with no view and by the end we had a view of the park. True it was rather noisy first thing in the morning on a work day but I assume that these works will now be finished, who wants to stay in bed when there is so much to see and do anyway. The hotel staff were very friendly and nothing was too much trouble, the rooms were clean and tidy and the breakfast lived up to the other reviews that we had read. The hotel is situated within walking distance of all the major attractions and the station is a two minute walk away. I would recommend this hotel to anybody planning a break in Madrid.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ratt99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed December 23, 2013

I spent five nights at this hotel. And I loved it. Unfortunately there's building works going on and while i was there jack hammers that began around 8-9am.

The hotel staff are incredibly helpful and polite. I was given another room as I like to be able to come back to the hotel when I want, leave when i want and noise bothers me. Especially jack hammers. The noise stops around 5pm. I don't think it would bother people who are on a tight schedule and leave early and come back late. The noise affects the rooms in front.

The hotel is clean and comfortable. The breakfast is adequate, croissants, the usual accompaniments, some bacon and eggs and a great coffee machine. Rooms are serviced everyday and a great little cafe/bar/restaurant around corner for some free tapas and wine if you rock in late.

It's walking distance to most places and two minutes from the palace, twenty minute walk to Goya's tomb and painting, 10 minutes to mayor street ... Location is great.

Room Tip: Rooms at the back are quieter duentombuilding works.
See more room tips
  • Stayed December 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank huntinginthejungle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 12, 2013

It's surely over 3 stars. Nicest hotel, perfect location. Staff is very helpful. Great value, and the room is spacious and comfortable. Excellent for travelling around. It's hidden from the main road, so no noise, but just a minute walk to Gran Via. Really recommend the hotel!

  • Stayed March 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank IrishaKy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANTONIO R, Director General at Cason del Tormes, responded to this review, December 20, 2013
Dear client: Thank you for your comments. It is very important for us to know the
opinion of our clients, mainly when the experience has been so positive. We hope
to see you again in your next visit to Madrid. Kind regards.
Antonio Rodriguez. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Qiryat Motzkin, Hefa, Israel
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 9, 2013 via mobile

My girlfriend and I visited the hotel for 3 days. The metro station is 200 meters and the turist bus just around this corner.
The breakfast was very fully.
For a 3 star hotel we felt like we stayed in a 3.5 - 4 star at list.
Thank you cason del tormes for the lovely experience for those couple of nights!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lior S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANTONIO R, Director General at Cason del Tormes, responded to this review, December 20, 2013
Dear client: We thank you very much for your time and of course if you wish to visit us
again we will be delighted to welcome you. Thank you and kind regards.
Antonio Rodriguez. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
165 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

We stayed at "Cason Del Tormes" six nights at the end of June.
This hotel is an extremely good choice: Perfect location, very close to Plaza Espania Metro, Easy walk to the main sites. The hotel is located in a tiny alley off the Plaza and the station.
The hotel itself is a gem!
Spacious, immaculate room, beautiful decorated and spotless lobby. The staff at the reception front desk were extremely friendly. We used the computer in the lobby and they kindly printed the train ticket for us.
To sum up: Highly recommended!
One of the best hotels I have ever stayed in !

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank lilach2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANTONIO R, Director General at Cason del Tormes, responded to this review, December 20, 2013
Dear client: We thank you very much for the description of your experience in our
hotel. Your feedback about location, cleanliness, room and treatment is the best
incentive, not only for the management, but also for the hotel staff. Our most important
purpose is to make of your stay an unforgettable experience. We hope to welcome you
again in your next visit to Madrid. Thank you for choosing Cason del Tormes Hotel.
Sincerely. Antonio Rodriguez. Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cason del Tormes

Property: Cason del Tormes
Address: Calle del Rio 7, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Room Service Wheelchair access
Hotel Style:
#108 Romantic Hotel in Madrid
#114 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cason del Tormes 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Cason Del Tormes Madrid

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