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Reviews (691)
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All reviewsroyal palaceplaza espanaquiet streetgreat locationconstruction noiseroom priceminute walkshort stayreception staffwithin walking distanceclose to metro stationclean hotelnice breakfastlong weekendgranspain
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112 - 117 of 691 reviews
Reviewed October 9, 2013 via mobile

My girlfriend and I visited the hotel for 3 days. The metro station is 200 meters and the turist bus just around this corner.
The breakfast was very fully.
For a 3 star hotel we felt like we stayed in a 3.5 - 4 star at list.
Thank you cason del tormes for the lovely experience for those couple of nights!

  • Stayed: October 2013
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2  Thank Lior S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANTONIO R, Director General at Cason del Tormes, responded to this reviewResponded December 20, 2013

Dear client: We thank you very much for your time and of course if you wish to visit us
again we will be delighted to welcome you. Thank you and kind regards.
Antonio Rodriguez. Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

We stayed at "Cason Del Tormes" six nights at the end of June.
This hotel is an extremely good choice: Perfect location, very close to Plaza Espania Metro, Easy walk to the main sites. The hotel is located in a tiny alley off the Plaza and the station.
The hotel itself is a gem!
Spacious, immaculate room, beautiful decorated and spotless lobby. The staff at the reception front desk were extremely friendly. We used the computer in the lobby and they kindly printed the train ticket for us.
To sum up: Highly recommended!
One of the best hotels I have ever stayed in !

  • Stayed: June 2013, traveled as a couple
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6  Thank lilach2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANTONIO R, Director General at Cason del Tormes, responded to this reviewResponded December 20, 2013

Dear client: We thank you very much for the description of your experience in our
hotel. Your feedback about location, cleanliness, room and treatment is the best
incentive, not only for the management, but also for the hotel staff. Our most important
purpose is to make of your stay an unforgettable experience. We hope to welcome you
again in your next visit to Madrid. Thank you for choosing Cason del Tormes Hotel.
Sincerely. Antonio Rodriguez. Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

We wanted to be close to Gran Via so this hotel was perfect. It was just a few meters away from the bustling street which offered a lot of restaurants and shopping. Hotel Cason is tucked in a small quiet alley surprisingly very very close to a metro station in Plaza Espana.

Almost everything in this was great. Location, price, service and the bright disposition of the hotel staff. If you're into walking, plaza callao, puerto del sol and some bustling night spots are just a huff and puff away.

The hotel room was neither too small nor big. Just right for tourists. The bathroom was newly refurbished, fully equipped and quite satisfactory. They should, however, include upholstery updating in the refurbishing as the designs are a bit outdated. Nevertheless, we had a comfortable stay.

  • Stayed: May 2013, traveled as a couple
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4  Thank magikgram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANTONIO R, Director General at Cason del Tormes, responded to this reviewResponded December 20, 2013

Dear Sir: We are taking this opportunity to thank you for the comments and suggestions
you have sent us after your recent stay. We look forward to having you again
in the near future. Many thanks and best regards.
Antonio Rodriguez. Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013 via mobile

Great hotel, great location, great service, great prices. Just two blocks away from the subway. A block away from plaza españa, five blocks away from callo where the theathers are.
Not a five star hotel just in case you are looking for one. But definetly good cost quality relation.

2  Thank Hubersco
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 18, 2013

The Cason del Tormes is a clean, simple, good value, well run hotel with friendly, helpful staff in a surprisingly quiet location for Madrid city centre - being on a quiet street next to the Senate building. Ignore the rubbish talked in one of the other reviews here about it being in a 'seedy part of town' - it isn't. Indeed, not only is it a short walk from the Royal Palace and very handy for all parts of the old city but it is especially handy for Plaza Espana Metro station, on the No 10 Metro line (dark blue) - which connects you directly to Madrid Charmatin mainline train station and links easily, via Nuevos Ministerios Metro station, with the No 8 Metro line (Pink) that goes straight to the airport.

The rooms are generally all simply furnished with laminate flooring and a neutral décor - which reminded us of some of the more reliable and consistent budget chains back in the UK. However, be aware that some facilities may be variable in quality. We stayed two weekends at either end of our holiday. The first room (no. 103) was fine but the room we were in for our final weekend (no. 113) had a slightly tired bathroom with some slightly loose floor tiles and a toilet that didn't flush very well!

  • Stayed: June 2013, traveled as a couple
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6  Thank Popgunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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