My husband and I took the full day tour to Toledo. The tour guide in the morning was barely pleasant. Clearly this was just "a job" and she didn't care about the patrons. After touring the palace in the a.m. we returned to Madrid to the plaza de Oriente. We had one hour for lunch at a restaurant near the pullman tour office, included in the price of our ticket. Even though there were plenty of empty tables outside tour group had to sit inside in a stuffy dining room. They offered 3 appetizers and 3 entrees to choose from. Poor food quality, no one in the group was happy with fillet of veal which was like shoe leather. The afternoon guide was more personable. We had about 12 persons both in am and pm groups.The only positive about this company is the buses were very clean and air conditioned
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