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“Horrible service and food!!!!”
Review of Flash Flash Madrid - CLOSED

Flash Flash Madrid
Price range: $20 - $34
Cuisines: Spanish
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Neighborhood: Barrio de Salamanca
Reviewed October 6, 2013

Having walked past this restaurant a couple of times I decided to try it. First of all the service was very very bad. The waiter did not speak any english and seemed quite reluctant to serve us. We waited some time for a waiter to take our order, when on top of that the restaurant was quite empty. Our food came and it was not tasty at all and these were suggested to us by the waiter. Our plate were half full when we left and we definitely felt it was overpriced for what we got. Very bad experience and I do not recommend it to anyone.

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1  Thank Ani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ignaciofood, Owner at Flash Flash Madrid, responded to this reviewResponded October 8, 2013

Hi shafani!

I write to you in response to your opinion posted about Flash Flash Madrid.

First of all thanks for choosing Flash Flash, and I am really sorry your experience was as bad as you explain. We work very hard and constantly to mantain a certain level, and i can assure that it is very VERY strange to have a problem as the one you had with 1. very bad service (of course can happen), and very bad food! (that is VERY strange), if you add them up that is surprisingly strange.

For that reason I want to invite you to lunch or dinner, alone or accompained, you choose. Im positive your review and opinion will change dramatically.

Please, i'd love to have more information on your visit. What day and hour was it, what dishes did you try, how was the waiter that attended, and how was he specially so bad to you. All this information is necessary for us, and we will use it to continue working hard trying to survive to the very delicate spanish situation we live in. It would be great if you could send it to ignacio@flashflashmadrid.com

So, REALLY SORRY again, and i hope to hear from you soon, with the additional information and your totally free visit whenever you choose to.

Thanks again. Regards,
Ignacio.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (199)
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14 - 18 of 199 reviews

Reviewed February 22, 2013

This tortilleria in the neighborhood of Salamanca is a nice place to go if you want a varied list of tortillas and other foods. They have a plat-du-jour menu that ranges from risotto to different types of tapas. The mini-hamburguesas are tasty sliders that serve as a perfect entrance for a meal of 2 or 3 people. To continue, I advise the Monty Hamburger (which is an hamburger slightly cooked) or a combination of tortillas to be accompanied by their cocktails or wines. The one thing about this restaurant that makes it different from similar ones is that they bring a variety of mustards to choose from to accompany the hamburguers.

I have been there two times now and the ambience is quite nice for a calm meal with spacious settings and themed background music. It's a cool, yet very white and simple restaurant ideal for a couple's, friends or family dinner in which you wish to eat a bit of everyone's dishes.

The deserts are not advised (especially the ice creams).

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Thank InesDuarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ignaciofood, Owner at Flash Flash Madrid, responded to this reviewResponded March 27, 2013

Hello Inés!!

Really nice review of the restaurant, thank you very much. :) We are going to make some reforms in the next month, new terrace and other surprises inside! Hope to hear from you again soon.

I recommend you keep trying the "platos del día", there are always very interesting options. Ask for the chef's opinion for the day - Ignacio, me!!)

Thanks again and see ya soon!!

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Reviewed October 24, 2012

been there twice. good quality food in great district in madrid. large restaurant so can walk in. soooo many tortillas to choose from and are delicious. burgers are good too. its not an expensive or "flash" night out (pun intended) but it is different and reliably good food. we will definately go back. comments from the 13 year old kid "lots of choice, tastiest tortillas i have tried. oh and good service"...yes shes 13!
try it, its fun.

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Thank ColinWatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ignaciofood, Manager at Flash Flash Madrid, responded to this reviewResponded March 27, 2013

She´s 13 and really knows what she wants! Great! Smart!
Thanks for your comments, we would love to see you again ;)

Kind Regards,
Flash Flash Madrid

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Reviewed June 10, 2012

Flash Flash calls itself a tortilleria, restaurant for tortillas. Which is surely true. The major part of menu is devoted to these high-caloric traditional tapas. The other part is shared by burgers and salads, all of which are definitely worth a try.
But even though the food is tasty and prices are reasonable, many come to Flash Flash for the atmosphere. With its design, uncommon for Madrid, the restaurant reminds of Pink Panther and Bond movies from 1960-s. Perfect for friends gatherings. Has a terrace for hot summer nights. Definitely recommended.

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Thank Karatik_91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ignaciofood, Manager at Flash Flash Madrid, responded to this reviewResponded March 27, 2013

Thanks for coming and having fun. We looooooveeeee Pink Panther and Bond movies ;)
Kind regards,
Flash Flash Madrid

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Reviewed October 21, 2011

I found this place quite original and with a good offer. Nothing is exceptional, but all is good: The terrace is big and nicely decorated, but in an alley without sun or any remarkable view. The food is not great, but also is not expensive. You have a wide choice of ommelettes and salads, and their hamburguers, which come without bread. The service is also good, with friendly and efficient workers.
I would not go to this place for a nice dinner with my partner, but more for a group dinner with friends.

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Thank Manchus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ignaciofood, Manager at Flash Flash Madrid, responded to this reviewResponded March 27, 2013

Thank you for your comments, it helps us improve. We are actually remaking the terrace, and even though we can´t offer great views, we are sure you won´t wanna leave after the "complete makeover" ;)
It would be great to see you again!
Kind regards,
Flash Flash Madrid

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