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“Modern, Clean, Peaceful, Great Location & WIFI!!”

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Hotel Catalonia Plaza Mayor
Ranked #41 of 435 Hotels in Madrid
Certificate of Excellence
London
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Modern, Clean, Peaceful, Great Location & WIFI!!”
Reviewed February 7, 2013

Tip: If you book directly with the hotel through their website you get free late checkout till 3PM, a small bottle of cava and bottles of water.

My husband and I stayed here for 3 nights. We arrived at midnight and were upgraded to a premier room as the hotel was fully booked. We chose a room facing the courtyard which was nice and peacefully quiet. Staff extremely friendly and helpful. Nice lobby with a few couches.
Bathroom was lovely with a very powerful rain shower as well as a telephone handheld shower.
Heated towel rail and a powerful hairdryer were nice touches.
WIFI worked perfectly. Just had to log back into it everytime you locked your smart phone.
Our PREMIER room was spacious for european standards and had lots of doors and windows that opened into mini spanish style balconies. Location was very central within 5-10 mins walking distance. Plaza santa Anna was just around the corner which is the hub of restaurants.
We had breakfast at the bakery across the street.
Highly recommend this hotel to anyone who wants a nice, clean, modern, pleasant stay with friendly staff in Madrid.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Luv2TravelKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PZAMAYOR, Director General at Hotel Catalonia Plaza Mayor, responded to this review, February 20, 2013
Thank you very much for your kind comments, we appreciate them and are really happy to have made your stay here pleasant and comfortable.
We recommend you on your next visit to try our breakfast. There are two options Express and Buffet. The last one is really nice with hot dishes, cold meat, salad, homemade bakery,... We assure you, you will be pleasantly surprised.
Hoping see you soon again, our warmest regards.

Thank you,
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
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English first
Boston, Massachusetts
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 2, 2013

Nice modern and clean hotel, there is free Wi Fi and the reception was friendly and helpful.The pleasant think is that the hotel is situated close to several interesting sites that someone can visit and that makes the hotel more attractive.Rooms was ok and big enough with nice furniture.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stephen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PZAMAYOR, Director General at Hotel Catalonia Plaza Mayor, responded to this review, February 4, 2013
We really appreciate your kind comments and hope you enjoyed your stay here in Madrid.
We look forward to see you again in our facilities for another business trip and also for family holidays.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 1, 2013

We visited Hotel Catalonia Plaza Mayor last weekend. From the moment you enter the staff is very friendly and helpful. The decor is contemporary. The price is right and the location is central. We were able to walk and explore for hours from this location. There is also public transportation readily available. The rooms are very quiet and cozy. The space is huge in comparison to other "Typical European hotels". I used the gym and it does have cardio machines but no weights. The gym also had Flat screen tvs with many channels available in English.

Tips, if you don't want the maid to come in then place the do not disturb sign on your door. Internet connection is not strong nor is the cell phone signal inside the room and we were on the first floor.

Room Tip: Internet and cellphone signal in the room is not strong.
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VacayGoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PZAMAYOR, Director de Recepción at Hotel Catalonia Plaza Mayor, responded to this review, February 4, 2013
We really appreciate your kind comments and hope you enjoyed your stay here in Madrid.
We are constantly upgrading our facilities, we hope, on your next stay, you can enjoy the whole gym
We look forward to see you again in our facilities for another business trip and also for family holidays.
Best regards
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Mumbai (Bombay), India
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 31, 2013

We just left after a great 5 nights in HCM. They had upgraded us to a room with a street view. Waking up and going to sleep to the view of the bakery outside was such a big part of the experience. The room was smaller than the rooms which didn't have a street view but we chose the view. While the room was small, it was well organised in terms of storage, plug points. The bathroom was big and that was great. Thoughtful features such as a towel warmer made such a difference. The location is great and every place is within walking distance. The staff very helpful and would answer all our questions in English. The single beds were a bit of a drag though and we wish they had a larger joined mattress. Overall would definitely recommend it and stay there if we ever go back.

Room Tip: Go for the street view room
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kalyan-finelychopped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PZAMAYOR, Director de Recepción at Hotel Catalonia Plaza Mayor, responded to this review, February 6, 2013
Dear client,
We really appreciate your wonderful comments about our hotel. We are really proud of our staff is always friendly and attentive to the needs of our guests, it makes a big difference with other hotels.
For your next visit we recomend you to stay in a SUPERIOR double room because in her 28m you have also street view and our best beds king sized 210x200.
We wish you the best and are waiting impatiently your return to our facilities.
Warmest regards,
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Northern, NJ
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 23, 2013

My friend and I stayed at the hotel for three nights and I was pleasantly surprised. We showed up at around 10:30am and they allowed us to check in early for a mear 10 euros. As an american, I am used to large rooms. I figured since this is a european branded hotel that the rooms would be stereotypically small...but they certainly weren't. They were large, clean, nicely furnished, and the bedding was great. There is a safe in the room, the bathroom was huge and very nice. The cleaning staff cleaned the room exceptionally well too. The television was flat screen and worked well. The free wi-fi in the room did not work very well. It was annoying to connect and then for the internet not to work properly. On the other hand, the front desk staff was nothing but nice, helpful, and friendly. The location is about a 10 minute walk to the Plaza Mayor. When you check in, they ask if you want to upgrade to a room with a view. The view is facing the front of the hotel onto the noisy street. I declined, and was happy I did so. It was very quiet in the room. Save the 30 euro upgrade fee and spend it on some good tapas instead!

All in all, this was an excellent stay at an excellent value!

Room Tip: Don't choose to upgrade to a room with a "view" -- Not worth it and the room will be v...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ContinentalFA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PZAMAYOR, Director General at Hotel Catalonia Plaza Mayor, responded to this review, January 24, 2013
First of all, thank you for have chosen Catalonia Hotels.
We are happy you enjoyed our hotel and thank you for your comments.
We recommend you in the next visit to try one of the Street View room, it has a double window that make you possible take a proper rest with an amazing view.
Our warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 22, 2013

Just got back from a weekend in Madrid and could not have found a better hotel! The location was perfect,very close to all the main areas. Its on a busy street but dont let that put you off. It was increadably quiet in the room. We stayed in one of the rooms looking inwards towards an internal courtyard but still pretty. The room was very modern and clean, good blakout curtains which meant a good nights sleep and a the most comfortable bed i've slept in for a long time(I have a bad back so struggle sometimes). The bathroom was large with the biggest shower I've ever seen! I cant comment on the breakfast as we did not get up in time for it! Fantastic hotel which I will stay in again if I go back to Madrid!

Room Tip: Internal rooms are very quiet
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jackie187069187069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PZAMAYOR, Director General at Hotel Catalonia Plaza Mayor, responded to this review, January 24, 2013
Just Thank You.
We are really glad you enjoyed your stay at our hotel and we appreciate your comments.
Hoping see you soon for give you once again the best treatment and wishing you the best,
Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coldstream, United Kingdom
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 15, 2013

Hotel was excellently located for walking to shopping, bars, attractions etc. Rooms a good size and very clean. Lovely little cafe over the road which was perfect for a late breakfast.
Madrid is a lovely city and found to be reasonable compared to a lot of European cities.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kel77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PZAMAYOR, Director General at Hotel Catalonia Plaza Mayor, responded to this review, January 16, 2013
We really appreciate your kind comments and are happy our hotel satisfied you.
We wish you the best and hope seeing you soon in Hoteles Catalonia.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Catalonia Plaza Mayor

Property: Hotel Catalonia Plaza Mayor
Address: Calle Atocha 36, 28012 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #41 of 435 Hotels in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Catalonia Plaza Mayor 4*
Number of rooms: 82
Reservation Options:
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