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“Modern and clean”

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Leonardo Hotel Madrid City Center
Ranked #207 of 444 Hotels in Madrid
Phoenix, Arizona
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Modern and clean”
Reviewed March 21, 2012

Registration staff was welcoming and helpful. Room was clean and comfortable. Although I didn't use them, toiletries were included in bathroom. Thermostat was broken, so good thing our room was at a tolerable temperature. Breakfast buffet had lots of fresh, delicious choices.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thrilled_2_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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833 reviews from our community

Traveler rating
    211
    326
    221
    55
    20
See reviews for
136
291
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248
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Brussels, Belgium
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 11, 2012

For those who want a simple, clean, well-priced hotel, albeit with the minimum of services, close to the centre of Madrid, look no further than the NH Alberto Aguilera. Bedrooms and bathrooms are comfortable without being overgenerous. The restaurant serves breakfast but is closed at other times, while room service is limited to deliveries from a nearby pizzeria.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EUConsumer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 2, 2011

The business hotel is reasonably well located for a visit to central Madrid but is probably best avoided if you want a quiet night's sleep. If I opened the window, I was kept awake by the traffic, which is almost 24x7. Even if I closed it, which I dislike to even with air conditioning, the traffic was very audible. There are quieter rooms away from the front, but the hotel was full so I could not be moved. If your place of work is away from the centre, you would do better to stay nearby. The building itself is rather pokey. The breakfasts were good, but this is not a cheap hotel and expensive for what you get. The reception service was attentive, polite and caring - they even offered to chase up a taxi driver if you think you have been overcharged!

Room Tip: Avoid rooms overlooking the main road if you want a good night's sleep.
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikebuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 17, 2011

We stayed here for 4 nights in June. My best advise is if coming from the Airport do not use the directions given to you on their website. Yo have to change lines twice and with baggage it isn't easy as the lifts are in short supply... If any! Instead take Line 8 (it costs €2 each) and change at Mar De Cristal onto Line 4 towards Arguelles. Get a seat as it's a slightly longer ride but MUCH easier! Get off at San Beranrdo and it's a 3 minute walk.

The staff here were pleasant and helpful, the room spotlessly cleaned everyday. Great toiletries as usual with NH Hotels. A hairdryer was appreciated too! But... No iron and yes if you have the double balcony doors open (Juliet style) then it's a little noisy as it's on a main road. But what do you expect in a city centre?

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kitty_mcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uxbridge, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 14, 2011

I've stayed in NH hotels quite a lot in Spain, this one was very typical of the chain. Comfortable, modern and clean, if a bit basic.

On the upside:
Rooms are spotlessly clean and comfortable.
Bathrooms are well equipped and modern.
Complimentary NH bathroom supplies (shower gel etc) are delightful.
Good room service (pizza and pasta).
Pretty good location, if slightly busy / noisy, but it's a city centre after all.

On the downside:
Rooms are a bit small, but they're fine enough for short stays.
The reception staff I dealt with were abrupt and cold... but no big deal.
No bar. Expected I suppose, in a 3 star.
No gym or pool. Ditto.
No ironing facilities. Note to hotel owners: An ironing board is a must on longer business trips!

Overall, a pleasant stay.

Room Tip: Bring an iron.
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  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EdwinJagger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hbon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 12, 2010

This place is not worth the money. I am pretty sure the room that I booked was an elevator shaft at one time. It was barely bigger than the small, low, uncomfortable double bed that was in it. Air conditioning didn't have temperature control. I got yelled at when I took a piece of bread from their breakfast buffet. Service is rude. The only good thing is it's location, which is excellent, but I would stay at the Tripol down the street or the AC Recoletos, both of which have much nicer rooms and better service.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank hbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 21, 2009

This hotel is OK. It's close to San Bernardo metro stop so it's easy to get around. The reception staff were friendly and the rooms clean and tidy but I've stayed in better 3 star hotels. It just doesn't wow you. It's very plain and simple. I would suggest it's on the lower end of the scale for a 3 star rated hotel. However, if you're looking for a functional hotel, not too far from the main attractions of the city, it may fit the bill.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0Autumn0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Madrid City Center

Property: Leonardo Hotel Madrid City Center
Address: Calle Alberto Aguilera 18 | Chamberi, 28015 Madrid, Spain (Formerly NH Madrid Alberto Aguilera)
Location: Spain > Community of Madrid > Madrid > Chamberi
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#136 Business Hotel in Madrid
#145 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Leonardo Hotel Madrid City Center 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Leonardo Hotel Madrid City Center welcomes guests to a comfortable, modern hotel, ideally located in the Arguelles neighborhood in Madrid's city center. ... more   less 
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Also Known As:
Nh Alberto Aguilera Hotel Madrid
Nh Alberto Aguilera Madrid
Nh Hotels Madrid

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