The hotel is in a great location, right near the Prado, and is very clean with lots of amenities. The staff was very accomodating. The one downside was the internet access. When you go to connect, it will tell you you may login using the free WIFI, however when we went to check out they told us that was only for the WIFI in the lobby - although it clearly says when connecting to the internet that it is free unless you choose a higher speed internet or more access! We did not discover this until paying our bill on the way out. We did argue this with the staff, and they ultimately took it off our bill.
- Official Description (provided by the hotel):
- Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. ... more less
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- Also Known As:
- The Westin Palace Madrid Hotel Madrid
- Westin Madrid
- Madrid Westin
- Westin Palace Madrid