My boyfriend and I stayed here while he was on a work trip.
I arrived in Madrid when the parade was on and couldn't get to the hotel,thankfully my boyfriend was already there ad the concierge were very helpful in helping me to get from where the taxi driver left me (telling me I could get through to the other side which I couldn't) to the hotel.
Our room was great, massive bed, enough space for a European hotel, bathroom was nice with two sinks and the shower was luxurious. Extremely clean rooms and the TV had a variety of channels a few in different languages so something for everyone. Lots of cupboard space and lovely curtains that kept out any draft.Minibar is expensive.
The gym was quiet in the early evening and there were lots of machines the only one that I would have liked to be there which wasn't was a rowing machine.The good thing about the gym was that it was 24 hour access with your key card and this is convenient.
The bar was nice and lots to choose from although it was expensive which we didn't mind but we had finished our drinks and no one realised and asked if we wanted another, we tried to get the staff attention but they didn't seem to hear / see us so in the end after 20 minutes without drinks we gave up and went up to our room.
All staff reception, housekeeping and concierge etc. were polite and professional.
Central location which was great as on the Friday my boyfriend had to work all day and so I popped out and had a walk around on my own. I went to the Prado Museum and the Botanical Gardens. On the Saturday we walked to Retiro Gardens and the Plaza Mayor / San Miguel Market and The Reina Sofia.
Room service was delicious and they even outline the superfoods for you if you want to eat healthy.
In room massage was relaxing and the therapist friendly it was Euro196.
I would recommend this hotel and really enjoyed staying here, we would return if we visit Madrid again.
- Official Description (provided by the hotel):
- Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. ... more less
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- Also Known As:
- The Westin Palace Madrid Hotel Madrid
- Westin Madrid
- Madrid Westin
- Westin Palace Madrid