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ss87317
Tokyo, Japan

Great accommodations and services

5.0 of 5 bubblesReviewed Jul 21, 2019
Great accommodations and services. They were more wonderful than I expected.
Location is also good. It’s easy to go anywhere in Madrid.
We stayed 2 adults and 1 child (2 years old boy). They all are kind to our boy.
Date of stay: July 2019
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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hotelvillamagna, Director General at Rosewood Villa Magna, responded to this review
Responded Jul 22, 2019
Thank you for your review. I am happy to hear your overall experience of the Villa Magna during your stay was good! Your compliments on our services make all our hard work and effort worthwhile and my sincere thank you on your kind words.

We hope we will have the pleasure of greeting you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (882)
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Traveler rating
664
149
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72 - 77 of 882 reviews
Reviewed July 9, 2019

from the moment you arrive, a very friendly and professional staff welcoming me. Was upgraded to a sweet which was very nice and comfortable. Spotlessly clean , anywhere you go . Everyone smiles and makes you feel welcome . A hotel that would recommend very highly .

Date of stay: July 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank muhammadalnakeeb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded July 9, 2019

Greetings from the Villa Magna! Thank you for sharing your experience on line. We really care how our guests feel about the Villa Magna and it is reviews like yours that give us so much needed enthusiasm to keep on providing the best possible service we know to our guests.

Thank you again and we hope you come visit us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2019

Being back in Madrid is great and the Villa Magna is part of the reason tia location service and candor of their people willing to make a unique experience the rooms are very specious and with great views of the city

Date of stay: July 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Navigate38511076232
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded July 9, 2019

Thank you for your review. I am happy to hear your overall experience of the Villa Magna during your stay was good! Your compliments on our services make all our hard work and effort worthwhile and my sincere thank you on your kind words.

We hope we will have the pleasure of greeting you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2019 via mobile

We just spent 4 days here and had a wonderful stay. Jon Bon Jovi was staying there too, although we didn’t see him. The staff was superb, and went above and beyond at every opportunity. The first room we had faced the street and was a bit too noisy for our liking-they graciously gave us an upgraded room on a higher floor, which was fantastic!
The breakfast buffet was delicious & had an assortment of fresh fruit, meats, cheeses, yogurts, cereal, juices etc.
If you’re going to Madrid & looking for a luxury experience, this is the place for you!

Date of stay: July 2019
Trip type: Traveled with family
Thank marydboston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded July 9, 2019

Greetings from the Villa Magna and thank you on your encouraging and supportive comments!
It is great and heart-warming to read of your experience during your stay with us and we are so pleased that we were able to make your stay a memorable success. It makes all our hard work and effort worthwhile and my sincere thank you on your kind words.
We hope we will have the pleasure of greeting you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2019 via mobile

Came here for a quick lunch one afternoon. It’s one of the nicer, more modern hotels in Madrid. I choose the Caesar Salad with a side of French fries and it was delicious. They were very generous with the Caesar dressing which was great. The waitress that served me was nice and friendly and gave me some advice on where to visit in the city.
Madrid isn’t full of luxury 5* star hotels like most European capitals so if you’re looking for a modern, contemporary hotel that is located in a beautiful area, this is definitely a good option.

Date of stay: October 2018
2  Thank SW1X7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded June 26, 2019

Thank you for taking the time to share your opinion on the Villa Magna. We take pride in providing outstanding service to every customers and we are overjoyed to receive your compliments and appreciation.

We hope you come back to visit soon!

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Reviewed June 23, 2019

Easy. Nice, clean, quiet with excellent service.Centrally located. Pleasant bar in the garden.Beautiful decor. Comfortable rooms.Nice bathroom. Perfect internet connection. High quality breakfast. Quick service.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank InesMazzilli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded June 26, 2019

We appreciate you taking the time out to leave us your comments. Our hotel values put customer satisfaction as top priority and we are committed to our customers. It is customers like you that make our job wonderful. We look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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