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Laura
Charlotte, North Carolina

Sumptuous Accommodations and World-Class Service!

5.0 of 5 bubblesReviewed Mar 5, 2019
Oh how I wish we could have spent more than one night at this amazing hotel! Reserved through the American Express Fine Hotels & Resorts program, I expected to be impressed, but this hotel exceeded even my highest expectations! From greeting us at the taxi to check in, being shown our room, having beverage in the lovely courtyard, and an amazing dinner from room service, it was a pleasurable and sumptuous experience I highly recommend to anyone traveling to Madrid!
Date of stay: March 2019
Trip type: Traveled with family
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this review
Responded Mar 8, 2019
Greetings from the Villa Magna and thank you on your encouraging and supportive comments! It is great and heart-warming to read of your experience during your stay with us and we are so pleased that we were able to make your stay a memorable success. It makes all our hard work and effort worthwhile and my sincere thank you on your kind words.

We hope we will have the pleasure of greeting you again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed February 18, 2019

Villa Magna is very well located and as we were finishing our busy trip to Spain and just wanted to wander Madrid at our own pace, it was a perfect base.

The staff are very friendly and the hotel is bright, modern and the rooms a great size. Whether it was when we were staying, but we found a lot of groups upon check in and check out, and that made the wait a bit long, but the staff were always very helpful and there are obvious places to wait and relax if this happens.

We found the room service EXCELLENT value and ordered a couple of bottles of wine, which would not necessarily do in some places, due to exorbitant costs (and the wine was great too!)

Overall a very relaxed vibe and very light and airy, made for a comfortable stay

Room tip: High floor
Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MrVilliers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded February 19, 2019

Thank you on simply “a delightful” review! It makes us all very proud of what we do and it gives us a boost of energy and drives us on. We are thrilled you have enjoyed your stay with us.

Thank you for choosing Villa Magna and for sharing your experience on line. We would be delighted to be able to greet you at the Villa Magna again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2019

great location, extraordinary service, I was attended by Maria at the front desk and the interior of the hotel looks recently remodeled and the design its very classy the exterior facade needs an updated, the room is spacious and the design is elegant, the service in the villa Magna restaurant is close to perfect, the location its near Serrano avenue where you can walk around the Salamanca area

Room tip: get the view to Castellana av
Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jackordaz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded January 28, 2019

Thank you for your most kind comments and particularly for praising efforts of Maria at the front desk.

Thank you for being our guest and for sharing your positive experience of the Villa Magna with other readers.

We hope we will have the pleasure of greeting you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2019

I have had the privilege of visiting a number of times now, and have to say that this is a truly brilliant hotel, luxurious, spacious, and with every care taken to make your stay as special as possible. I have not experienced service like it! You will feel like royalty as soon as you step through the door. The restaurants are also top class, and the location cannot be beaten, right in amongst the best Madrid has to offer. Thoroughly recommended for the perfect place for a brief business stay or from which to relax and explore Madrid.

Date of stay: February 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank decksmorris222
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded January 10, 2019

Greetings from the Villa Magna and thank you on your encouraging and supportive comments! It is great and heart-warming to read of your experience during your stay with us and we are so pleased that we were able to make your stay a memorable success. It makes all our hard work and effort worthwhile and my sincere thank you on your kind words. We hope we will have the pleasure of greeting you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2018

My wife and I stayed at the Hotel Villa Magna for four days and we chose this hotel because it was very close to Calle Serrano, the great shopping street of Madrid. The location of this hotel is the best in the Salamanca district. We were in Room 302.

Our room was quite big and the bathroom was also large. I liked the walk-in shower, with plenty of room.

However on the first night there was plenty of loud music. It seemed that there was an event on the ground floor and this went on until midnight, so we had a hard time sleeping that night. The other 3 nights were quiet and we were able to rest well.

The breakfast room had only cold cuts. You had to order from the menu to get any hot food. A good thing to ask is for two fried eggs and three salchichas (sausages). I suggest that the hotel add some warm food for clients because many clients may not have time to ask anything from the menu card.

All the employees of the hotel are friendly and very professional.

A good thing about the hotel is that next door is the Restaurant Tse-Yang, one of the best Chinese restaurants in Madrid. We have been going to this restaurants for years. We thought that the hotel owned it, but it seems we were wrong and they have different owners. We ate there one day for lunch with a friend.

I have seen all of the 5 star hotels in Madrid, since I am often asked details of these hotels in Trip Advisor. The most beautiful 5 star hotel right now is the Hotel Santo Mauro, which has the most beautiful interior, designed by Lorenzo Castillo, the most important interior designer in Spain at this time. If the Hotel Villa Magna wants to update their ground floor rooms, I suggest they contact this designer. He can give this hotel a wow factor that will please all its clients, something you expect at a 5 star hotel.

Room tip: Get a room with a view of the Castellana street.
Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank BennyMalaga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, Director General at Rosewood Villa Magna, responded to this reviewResponded December 27, 2018

Thank you for your review. I am happy to hear your overall experience of the Villa Magna during your stay was good! Your compliments on our services make all our hard work and effort worthwhile and my sincere thank you on your kind words.

We hope we will have the pleasure of greeting you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2018 via mobile

Myself, my husband and our two teenage son's just came home from a weekend trip to this fabulous hotel. The service is excellent and staff are very attentive, this is extremely important for me while staying at a 5 star hotel. It is luxurious and modern and has an extremely relaxing atmosphere. Food is excellent and also the Chinese restaurant attached to the hotel is excellent, a little expensive but you pay for what you get. If I had one complaint, which is a small one, regarding the room it would be the shower, it's a little hard to regulate the temperature it goes from hot to extremely hot. We hope to return to this great hotel.

Date of stay: December 2018
Trip type: Traveled with family
2  Thank Nolannn71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelvillamagna, General Manager at Rosewood Villa Magna, responded to this reviewResponded December 19, 2018

Thank you for your review. I am happy to hear your overall experience of the Villa Magna during your stay was good! Your compliments on our services make all our hard work and effort worthwhile and my sincere thank you on your kind words.

We hope we will have the pleasure of greeting you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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