We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel, great service, great location, and wonderful staff”
Review of HOTEL OPERA

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
HOTEL OPERA
Ranked #132 of 435 Hotels in Madrid
Certificate of Excellence
Fort Myers, Florida
2 reviews
“Great Hotel, great service, great location, and wonderful staff”
Reviewed October 11, 2013

We would definitely go back to this hotel again and again. As long as they keep running it as they are now, my wife and I will always stay there. First and foremost, the staff, what an extraordinary, charming, and caring group of guys and gals work at this hotel; truly impressive.
The staff in this hotel is number one, but also, and as importantly, location, location, location. Rooms are small, European style, but beds are very comfortable, well maintained and clean, charming overall. Location is next to the Madrid Opera house and Plaza de Oriente, within blocks from La Plaza Mayor, El Palacio Real, La Puerta del Sol, La Gran Via, and a tasty choice of both local and more touristy but still noteworthy restaurants. Breakfast at the hotel is plentiful and very good; their pastries are to die for.
If you are looking for a great place to stay in Madrid, clean, great service, good breakfast, great location, and reasonably priced, then stay at Hotel Opera; You won’t regret it! We are going back next year and we are staying there.

Room Tip: Within blocks from El Botin en la calle de Cuchilleros. You have to try their Cochinillo or suckling...
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OSCAR110251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, October 16, 2013
Dear customer,

Thanks in advence for this gorgeous comment about your stay with us, in our Opera Hotel located in the heart of Madrid

We like to care to all our customers, we offer them our Hotel as their second home, so we try to do all the thing possible for your stay.

Of course our location invites to enjoy all the most and little places of Madrid because we are just located in the main centre of Madrid, next to the Opera House, to the Royal Palace, and next to the main restaurants for traditional Tapas.

We would like to see you again, and of course you can continue visiting our website to see our promos and offers fot the next time you come.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,127 reviews from our community

Traveler rating
    425
    460
    164
    49
    29
See reviews for
228
499
68
97
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nottingham, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2013

We stayed here bank holiday weekend in August and it was brilliant! The weather was so hot and the location really is perfect. The staff are very friendly and very helpful. The breakfast is nice and simple. I would highly recommend this hotel. We stayed on the top floor in the Jacuzzi room and the room was worth every penny (heard no traffic noice either).

Warning: We brought a tube ticket from the airport and paid extra to include multiple trips thinking we could use these trips to get around madrid. However, these trips were only valid from the airport. So just buy a single tube ticket from the airport and buy multiple tickets when you get to the center.

Room Tip: Jacuzzi room on the top floor is worth it and we didn't hear any traffic noise!
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S_P_21_03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, October 16, 2013
Dear client,

Thanks in advance for your comment about our Hotel Ópera located at the heart of Madrid.

Its a pleasure to know that you had a lovely bank Holiday in Madrid. You Choose the best Hotel and ones of the most beautiful rooms. They are comfy, and invites you to relax when you come back to the hotel, after a day long around the city without any type of noise.

Also its nice to hear that you liked our homemade buffet breakfast, with differents products for all our customers and until 11:00h every day.

We look forward hearing from you soon, and remember you can continue our website to enjoy the best promos.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
1 review
Reviewed October 8, 2013

We stayed in an 8th level room, where the room has a spa and a terrace. The views were great, and using the spa in such a place was also a great treat.

Apart from that, location for visiting Madrid is great.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miguel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, October 16, 2013
Dear Customer,

We would like to thank you your great comment about your stay in our Hotel Ópera in Madrid.

You enjoyed our gorgeous Room with the terrace and the jacuzzi. They are perfect for people who wants to relax and chill with a great views to the Royal Palace and the Opera House.

Hope you enjoyed also the rest of our services and we look forward to hearing from you soon.

Remember you can continue visiting our website with our seasonal promos and offers.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 4, 2013

the best thing about the Opera hotel is that it is located in a very small and silent street in the center of Madrid,and you will not be bothered by any noice nor traffic,but you still get to be in the heart of Madrid.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Putokosveta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, October 8, 2013
Dear Sir/Madam,

We would like to thank your for your comment about your stay in our Hotel located at the heart of Madrid.

We are in the centre of Madrid, next to the most attractive places to visit, next to metro station etc, but once you are in our Hotel, you can forget the noise. All our rooms are insonorized and you can´t feel where you are.

We look forward hearing from you soon and remember you can continue visiting our website to enjoy our seasonal offers.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 3, 2013

My first impression on arrival was not that great as the man on reception was a bit glum but after my husband asked for a change of room to one that we had asked for, he immediately changed to one of our preference. The room although not huge was very stylish and the bathroom was big and all very clean. My sister who is a coeliac sufferer was given, not only gluten free bread every morning, but also sponge cakes too, she was very impressed.
A small problem with a broken light outside our room was quickly taken care of and the man in charge of reception a Daniel Carus von der Ehe was more than helpful when we were trying to pre-book our seats on the flight home. I would also recommend this hotel for its location, which was very central and also near many sights. I was totally impressed with Madrid and the architecture was stunning, the hop on hop off bus good value and the people on a whole friendly. One tip if you are pensionable age take a photocopy of your passport around with you as you get into venues much cheaper. We were thoroughly impressed with Madrid and would certainly go back, although there are many more places we want to see.

Room Tip: Although this hotel is central it was very quiet all round.
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdm1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, October 8, 2013
Dear Customer,

First of all thank you for choose our Hotel Ópera and for leave your comment about your stay in our Hotel located in the Heart of Madrid.

Is great to hear that you had a lovely stay. All our staff work hard to offer you the best services and you feel like in your second house.That is the reason why all our customers want to repeat for the next time they come to Madrid

We will transmit your comment to Daniel Carús, and of course we look forward to hearing from you soon.

Rememeber you can continue watching our website to tnjoy the best promos and offers.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belle Mead
Level 5 Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 3, 2013

This is a very well run hotel very close to the Opera metro stop. It is off on a quiet side street, so you won't be bothered by the street noise. The staff at the front desk are very courteous and helpful. Breakfast is included, and is excellent. Definitely one hotel I will stay at again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TW W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, October 7, 2013
Dear Sir,

We would like to thank you for your comment about your stay in our Opera Hotel located at the heart of Madrid.

Its a pleasure to know that your stay has been great and we would like to invite to watch our website to continue enjoying the best promos and seasonal offers for next time you come.

We look forward to see you soon again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 6 Contributor
126 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 29, 2013

I chose this hotel partially based on the reviews here. I think that, in some aspects, they are very generous but I would stay here again.
The key plus point is the location. It is perfect for exploring Madrid and felt very safe for a solo traveller. Handy for many of the main sights and also the Opera metro station is a hundred yards away. You can stroll to the Palacia Real and the Plaza Oriente in minutes to soak up the atmosphere.
The slight minus of this is noise. I can sleep through most things but was inevitably woken at 2 am by street noise.
The breakfast room is too small and can feel a little chaotic in the mornings. I stayed for six nights and couldn't work out when was a good time to go. The buffet itself was excellent though. I also enjoyed dinner outside in the cafebar a couple of nights. Service and food there were good,
My single room was well equipped with a nice wee minibar fridge, TV and a lovely modern shower room. The cleaning was good when done, but my room was missed one day.
All in all, I thought this hotel was good value and in some aspects it was perfect.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claire_10_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, October 6, 2013
Dear Client,

First of all, thank you for your comment about your stay in Our hotel opera in Madrid.

We are located at the main centre of Madrid. Even we have a very nice windows and insonorized, its impossible not to have some noise at the main hours of the day.

Its a pleasure to have customers like you. About your opinion about the buffet breakfast we have reconsidered it and we will open a little room next to this one to continue offering the breakfasts.

We look forward to see you soon again and remember you can continue our website to enjoy the best promos and offers.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Madrid hotels
Centro
Hotel Meninas - Boutique Hotel
Centro
Intur Palacio San Martin
Centro
Hotel Liabeny
Hotel Liabeny
#49 of 435 in Madrid
2,976 reviews
Show Prices
Show Prices
Show Prices
Centro
Hotel Preciados
Hotel Preciados
#19 of 435 in Madrid
3,789 reviews
Centro
Petit Palace Posada del Peine
Centro
Hotel Francisco I
Hotel Francisco I
#56 of 435 in Madrid
1,694 reviews
Show Prices
Show Prices
Show Prices

Been to HOTEL OPERA? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HOTEL OPERA

Property: HOTEL OPERA
Address: Cuesta Santo Domingo 2, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#86 Business Hotel in Madrid
#91 Luxury Hotel in Madrid
#92 Romantic Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — HOTEL OPERA 4*
Number of rooms: 79
Official Description (provided by the hotel):
We want to be YOUR HOME in Madrid.We have created new and different rooms which are warm and homey. Our staff are pleasant and friendly with a willingness to help you.From our unique location in the best district of the city centre of Madrid, you can stroll through the streets, admire the buildings, squares, small corners and gardens of our attractive and vibrant city which invites you walk around it.We are your home in the heart of Madrid. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, Agoda, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets, getaroom.com and Evoline ltd so you can book your HOTEL OPERA reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Opera Hotel Madrid
Opera Hotel Madrid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing