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“Excellent location”
Review of HOTEL OPERA

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HOTEL OPERA
Ranked #124 of 436 Hotels in Madrid
Certificate of Excellence
Liverpool, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent location”
Reviewed January 7, 2013

We stayed for 2 nights with friends, the hotel staff are friendly, rooms are clean and comfortable. The location of the hotel is excellent, we parked our car in a 24hr car park 100yds from hotel and received a discount, the cost of the parking was 27 euros per day. We did not book breakfast at the hotel as there are plenty of places in the area to eat.

If you are planning to spend time in your room then maybe try another hotel as the rooms here are not huge, although adequate.

The only negative comment to make is that the windows in our 2 rooms were badly fitted and this did not help with the expected noise of the city outside during the night!

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 618barb618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, January 12, 2013
Dear guest,

First of all, thank you for your comment regarding your stay with us, here at the Hotel Ópera.
Hotel Ópera is situated in the centre of Madrid, and Madrid is a city with a full of live, and sometimes we aren’t able to control the noise in the street.
We have different types of rooms with different sizes. From the single room for one person to the special room with terrace and jacuzzi.
Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves.
From the heart of Madrid and from our entire team we extend our warmest regards.

Maria Carús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,151 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (165)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 13, 2012

This hotel was great; excellent location, reasonable price, and friendly staff. The rooms are very simple and quiet. The staff spoke excellent English and always greeted us when we came/left. There is a cafe attached to the hotel that is good and affordable. This is definitely a great place to stay that is close enough to the attractions in Madrid.

The gym has one smith-like-machine (with weights) and maybe 4 pieces of cardio equipment. It's small but does the trick.

The only reason I didn't give it 5 stars was because it wasn't the absolute best hotel I've ever stayed at.

Room Tip: The rooms with the jacuzzi are great, but definitely not worth it for more than one night.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CatMyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, January 12, 2013
Dear guest,

Let me start by thanking you for completing our guest survey regarding your recent stay with us, here at the Hotel Opera.
Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves.
We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future.

From the heart of Madrid and from our entire team we extend our warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, Florida
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 8, 2012

We stayed here for 7 days. The hotel was clean with a more modern decor. We got in around 4PM and got into our room right away. I had requested a high floor and was put on the 7th floor. The hotel only has 9 floors. The room was spacious with a large bathroom. WIFI available in the rooms and most common areas. Breakfast was include on our rate and was more than adequate. The best thing about the hotel is its location. It is right across the street from the Royal Opera, 5 minutes to the Royal palace, Plaza Mayor, Plaza del Sol, and Mercado San Miguel. The Metro station is just 7 yards away from the hotel.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, January 12, 2013
Dear guest,

Thank you for choosing Hotel Opera and for sharing with other travellers your kind opinion about our facilities and services.
It is very rewarding for us to know that you have good memories from your 7 nights in our hotel.
Thank you again for choosing to stay with us and for taking time to write a wonderful review.
We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future.
From the heart of Madrid and from our entire team we extend our warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alkmaar, The Netherlands
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed November 30, 2012

We stayed for 3 nights in this very clean and fresh hotel. Nice design interior. Good service (helpfull) and decent breakfast. Good sized room, very clean bathroom (enough towels). Comfortable beds. Good location, nearby subway. Supposedly the restaurant is good entertainment with opera singers (my parent went here also).

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, January 12, 2013
Dear guest,

We would like to thank you for having taken the time to comment on your recent stay at Hotel Opera and we are very happy that overall you have enjoyed your stay with us.

We hope to see you again, here in our hotel situated in the heart of the city.

From the heart of Madrid and from our entire team we extend our warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 9, 2012

Stayed for 3 nights in November and found a hotel with a first class location. The staff were very helpful & friendly. The room was comfortable and of a good size for a city hotel. The breakfasts had a good choice and quality of food. The restaurant and was of a high standard with a varied menu. Pricing was very reasonable. Would go back again.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 255NRB13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, January 12, 2013
Dear guest,

We would like to thank you for having taken the time to comment on your recent stay at Hotel Opera and we are very happy that overall you have enjoyed your stay with us.
Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves.
We work to offer the best service and a great stay for each guest. It is nice to know when this succeeded.
We hope to see you again, here in our hotel situated in the heart of the city.

From the heart of Madrid and from our entire team we extend our warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 5, 2012

This family owned 4star hotel is ideal for exploring Madrid. It is between the Theatro Royal and the Royal Palace with great transport links and restaurants around.

The rooms are well up to standard and the staff are very helpful. Breakfast is of good quality and has a good variety of food.

Enjoy!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flipandjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria C, Director General at HOTEL OPERA, responded to this review, January 13, 2013
Dear guest,

Thank you for your wonderful comment regarding your stay with us, here at the Hotel Opera.

We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future.

You can still find the best offers on our official website in your next visit to our city.

From the heart of Madrid and from our entire team we extend our warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesham, United Kingdom
Level 6 Contributor
179 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 15, 2012

Stayed for 4 nights in October. Great location for tourists. Friendly service with a smile. Disappointing no umbrella available when it rained. But hey, that doesn't happen often! Breakfasts ok with reasonable choices of hottish eggs, bacon etc and continental style buffet. Will stay here next time.

Stayed October 2012
Helpful?
1 Thank DaveChesham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HOTEL OPERA

Property: HOTEL OPERA
Address: Cuesta Santo Domingo 2, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#86 Business Hotel in Madrid
#88 Luxury Hotel in Madrid
#92 Romantic Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — HOTEL OPERA 4*
Number of rooms: 79
Official Description (provided by the hotel):
We want to be YOUR HOME in Madrid.We have created new and different rooms which are warm and homey. Our staff are pleasant and friendly with a willingness to help you.From our unique location in the best district of the city centre of Madrid, you can stroll through the streets, admire the buildings, squares, small corners and gardens of our attractive and vibrant city which invites you walk around it.We are your home in the heart of Madrid. ... more   less 
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Also Known As:
Hotel Opera Hotel Madrid
Opera Hotel Madrid

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