We arrived early evening in Madrid and hit a small snag with the hotel being in a pedestrianized area, 75 metres or so from the road where the taxi dropped us (about 35 Euro from the airport) to shuffle cases through a VERY busy part of town. If you have a heap of luggage - arrive early so the taxi can get to the front door.
Reception was friendly, reasonably quick and indulged my mangled attempts at Español (their English being much better than my Spanish...). Our room on the second floor faced the front of the hotel and was fairly small by modern standards, but the bed was super-hard (which we like) and the balcony was interesting rather than panoramic. While the main room was small, the bathroom was positively tiny - you couldn't easily have two people in there at the same time. Thirty minutes after arriving, we suffered a localised power-cut which left us in the dark for about 15 minutes while the staff reset circuit breakers.
Breakfast each morning was reasonably OK without being epic. The hot buffet was pretty limited and we struggled to get more than one cup of coffee as it was not self-serve and it was difficult to get the attention of the wait staff - although when you did get their attention, they were really friendly.
Unfortunately, our biggest problem was the overnight noise. The hotel really is fantastically located in the heart of old-town Madrid in an area of bars, cafes and restaurants - which is great while you're out enjoying the town, but the area stays noisy through to about 4am and the balcony doors were so ill-fitting that the noise was very disruptive - and this from somebody who literally slips into a coma when asleep, (I actually slept through a hurricane once), but this was a very disturbed couple of nights sleep.
On the plus side : The location really couldn't have been better. The area has some fantastic bars and restaurants and it was a 10 minutes stroll to the royal palace and western parks.
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- Also Known As:
- Best Western Carlos v Hotel Madrid
- Best Western Hotel Madrid
- Best Western Madrid
- Madrid Best Western