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“An Excellent Option Close To The Airport”

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Crowne Plaza Madrid Airport
Ranked #188 of 438 Hotels in Madrid
Reviewed September 11, 2013

Only a 10 minute drive to downtown and a few minute drive to the airport, the hotel is really convenient. It is clean, modern and has a very nice restaurant bar which served quality food and drinks. We stayed overnight here on our way back to the US from Alicante and found the hotel very comfortable.

  • Stayed: September 2013, traveled on business
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Thank bko61163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded October 6, 2013

Dear Guest,

We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport.

We note with pleasure that your experience at Crowne Plaza Madrid Airport was a great one.

Thank you for your feedback and also for your recommendation.

With best regards,
Ana Calvin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (935)
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395 - 401 of 936 reviews

Reviewed September 10, 2013

We need overnight accomadations again for an early AM flight out of MAD and chosse to stay again at the Crowne Plaza. Even with our late arrival the staff was friendly and accomodating. The schuttle bus to the airport in the AM was on time and comfortable. Will stay again in similar circumstances.

  • Stayed: August 2013, traveled with family
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Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded October 6, 2013

Dear Guest,

We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport.

We note with pleasure that your experience at Crowne Plaza Madrid Airport was a great one.

Thank you for your feedback and also for your recommendation.

With best regards,
Ana Calvin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013 via mobile

Very new and nice hotel perfect for a connection flight sleepover
The room are clean and nice and staff very helpful. The location is no more than 5 mins away from the airport and there is a free shuttle service

  • Stayed: August 2013
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Thank joeitaly26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded October 6, 2013

Dear Guest,

We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport.

We note with pleasure that your experience at Crowne Plaza Madrid Airport was a great one.

Thank you for your feedback and also for your recommendation.

With best regards,
Ana Calvin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

we reserved 2 nights for a 10 hours stay - because we wanted to check in early than the usual.
while checking in we got a note that we can't check in because we are a family of 5 and the rooms are for the max. of 4 people because of hotel policy. (be aware that our children are young (could all sleep in one double bed) and that a month early we stayed there in one room!).
their solution was another room for another night!
we ended up paying for one room for 2 nights and another room for one night just to spend 10 hours in the hotel!
other than that every thing is bla bla bla...

  • Stayed: August 2013, traveled with family
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Thank shablul_yesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded August 16, 2013

Dear Guest,

We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport.

We are sorry for all inconveniences.

The maximum occupancy per room is 2 adults + 2 kids (0-12 years) or 3 adults.
5 people are not allowed. Please, it is not hotel policy is Spanish laws for safety reasons. We care our guests.

Even you booked a room for 4 people through your travel agency as we checked in front desk We offered a 50 % discount in the second room. Our team was really helpful and kind with your family and offer you a good solution.

Thank you very much.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

stayed here just for one night. very reasonable price and rooms were clean and spacious. Breakfast buffet was amazing every breakfast you could think of! free shuttle to the airport every ten minutes. Friendly and helpful staff.Large bathroom with bath and shower.

  • Stayed: July 2013, traveled with friends
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Thank al23691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded August 16, 2013

Dear Guest,

We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport.

We note with pleasure that your experience at Crowne Plaza Madrid Airport was a great one.

Thank you for your feedback and also for your recommendation.

With best regards

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

We arrived at Madrid airport is almost mid night, the shuttle bus were waiting us outside, and we don't need to call them to pick us up. We took 2 mins to do the check-in and get the room (don't forget there is Euorpe), very quick. Especially after 15 hours flight from HK to Madrid via LHR, it was very important to get the room asap then go to bed. Inside the room, all amenties are there and clean bathroom (this is very important for me). Next day, we book the shuttle and on time to the airport. I love the service there.

  • Stayed: July 2013, traveled as a couple
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Thank K L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded August 16, 2013

Dear Guest,

We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport.

We note with pleasure that your experience at Crowne Plaza Madrid Airport was a great one.

Thank you for your feedback and also for your recommendation.

With best regards

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

I stayed at this hotel with my family the night before a morning flight out of Barajas. Compared to several other hotels I have stayed at near Barajas, this was the best.

Pros (compared to other hotels near Barajas):
- clean and modern
- spacious rooms with double door design to keep out noise; quiet a/c system; large bathroom with shower and tub; comfortable beds
- on-time airport shuttle with ample space for luggage
- 2 complimentary water bottles and 2 complimentary sodas
- reasonable room-service selection and prices
- good breakfast buffet (I paid for reservation with breakfast included)

Note that like most hotels near Barajas, there is not much around the hotel (only stay here for airport travel).

I highly recommend this hotel for anyone who needs a hotel near Barajas.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank FreqTravelerMAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMManagement, Director General at Crowne Plaza Madrid Airport, responded to this reviewResponded August 16, 2013

Dear Guest,

We would primarily like to thank you for choosing to stay at Crowne Plaza Madrid Airport.

We note with pleasure that your experience at Crowne Plaza Madrid Airport was a great one.

Thank you for your feedback and also for your recommendation.

With best regards

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Madrid Airport

Address: Calle Lola Flores 1, 28022 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
#80 Family Hotel in Madrid
#111 Business Hotel in Madrid
#131 Luxury Hotel in Madrid
Price Range: $77 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Madrid Airport 4*
Number of rooms: 9
Reservation Options:
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Also Known As:
Crowne Plaza Madrid Airport Hotel Madrid

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