There are some real plusses to this hotel: the location is excellent just off the Gran Via and a short walk from the main shoping area of Central Madrid. The hotel is very clean, has an excellent bar and reception were very helpful. The rooms are not huge, but then this is the centre of a capital city and that is to be expected. The really good news is that all of the building work seems to have now been completed so there is no noise, there were no half-finished corridors as in previous reviews and the place was spotless.
The bathroom was very nice and the power shower was excellent (there is plenty of water pressure, but you have to press the button on the knob to release it to go further round - this is common in many Spanish hotels but a seafety mechanism not common in UK ones, so people don't know that there is a higher pressure/heat gauge).
However, whoever had the idea to decorate the rooms with the pictures on the walls needs shooting. they are truly hideous and not worthy of a four star hotel. The finishing just seems to have been done on the cheap - from the laminate floors (carpet would have been nice, even in Summer) to the perspex on the floor and walls of the bathroom with torn patters underneath, to the perspex walls with the murals behind. It will certainly save wear and tear for the hotel, but it was just a really poor idea.
It didn't spoil our holiday though - we've encountered hotels in London with poor workmanship - as the room was comfortable and the location was superb.
Overall, a really nice stay.
- Official Description (provided by the hotel):
- Hotel Santo Domingo enjoys a privileged location in the touristic and commercial center of Madrid. One of its highlights are the 200 themed rooms, with wall paintings by emerging artists, the unmistakable hall, with vaults of porcelain and gold leaf, and the public car park, decorated with evocative and magical scenes. More than 1200 m2 with natural light to family celebrations and corporate events. Swimming pool on the rooftop terrace (only opened during summer months) offers the best view of the very heart of Madrid. ... more less
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- Also Known As:
- Mercure Madrid Santo Domingo Hotel Madrid